Ground Handling Fresher Jobs in Surat

Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

Hiring for 65 Hiring For Air Cargo Officers Jobs in Goa, Mumbai, Hyderabad, Ahmedabad, Surat, Rajkot, Madurai, Bangalore, Kozhikode/Calicut, Kolkata, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, LLB, Other Bachelor Degree with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Boy, Airport Cargo, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Air Ticketing, Air Freight, Air Traffic Control, Air Ticketing Reservation, Cabin Attendant, Flight Stewardess, Airport Ground Staff, Airport Cargo Loader, logistics, Log Shipping, Logistics Operations, Logistic Regression, Inbound Logistics, Outbound Logistics, Reverse Logistics, International Logistics, Logistics Planning, Logistics Manager, Backhoe Loader Operating, Export Import, Export Import Documentation, Supply Chain etc.

Hiring for 44 Urgent Hiring of Air Cargo Executive at Airport Jobs in Kurnool, Tirupati, Surat, Mangalore, Kalaburagi, Gulbarga, Kochi/Cochin, Pune, Imphal, Bhubaneswar, Jaipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Warehouse, Cargo Supervisor, Ground Staff, Airport Operation, Airport Manager, Air Ticketing etc.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

As an Airline Ground Staff member, you will play a vital role in ensuring a smooth travel experience for passengers. This position is based in Surat and is ideal for freshers who have completed their 10th pass education. **Key Responsibilities:**- **Passenger Check-in:** Assist passengers during the check-in process, ensuring all necessary documents are verified and luggage is tagged properly.- **Boarding Facilitation:** Help manage the boarding process, ensuring passengers board the aircraft smoothly and on time.- **Customer Assistance:** Address passenger inquiries and provide information about flight schedules, services, and airport facilities.- **Luggage Handling:** Ensure that luggage is loaded and unloaded correctly and assist passengers with their baggage needs.- **Safety Compliance:** Follow safety protocols and procedures to maintain a secure environment for both passengers and staff.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to interact effectively with passengers and team members.- **Team Player:** Ability to work collaboratively with diverse teams in a fast-paced environment.- **Attention to Detail:** A keen eye for details is crucial when handling passenger documents and luggage.- **Problem-Solving Skills:** Ability to stay calm and resolve issues quickly, especially during peak travel times or emergencies.- **Physical Fitness:** The role may require physical activity, including standing for long periods and lifting luggage, so being physically fit is important. This full-time role requires you to work from the office, contributing to the dynamic and exciting world of air travel.