As a Patient Counsellor, you will play a vital role in supporting patients and their families through their healthcare journeys. Your primary focus will be to provide guidance and education on medical treatments, ensuring patients feel informed and comfortable with their care plans.**Key Responsibilities:**- **Patient Guidance:** Offer personalized support to patients by explaining treatment options and addressing any concerns, helping them make informed decisions regarding their healthcare.- **Education and Information Sharing:** Provide patients with relevant information about their conditions, treatment processes, and potential outcomes, ensuring they fully understand their health situation.- **Emotional Support:** Offer compassionate and empathetic support to patients and their families, helping them cope with the emotional aspects of their medical conditions.- **Follow-up Communication:** Maintain regular communication with patients to track their progress, answer questions, and provide additional resources as needed.- **Collaboration with Healthcare Team:** Work closely with doctors, nurses, and other healthcare professionals to ensure a unified approach to patient care, sharing insights from patient interactions to enhance treatment plans.**Required Skills and Expectations:**- Strong communication skills are essential for effectively conveying information and providing support to patients and their families.- Empathy and patience are crucial qualities, allowing you to connect with patients and understand their concerns at a deeper level.- A background in healthcare, such as a B.Sc. degree or a professional qualification, is necessary for understanding medical terminology and concepts.- Problem-solving abilities will help you address patient issues quickly and efficiently, providing tailored solutions as needed.- Experience of 1 to 2 years in a related role is preferred, ensuring you have the practical knowledge and skills to excel in this position.