Front Office Operations Job Vacancies in Thane West

Front Desk / Customer Relationship ManagerCompany Name : Elevation InteriorLocation: Thane West - ManpadaContact No: 9137123693Mail your Cv - info@elevationinterior.comResponsibilities:Greet guests warmly and professionally, registering them for arrivals and departures.Manage switchboard operations, answering phones and directing calls efficiently.Maintain a clean and organized reception area.Gather guest feedback and share it with appropriate departments to improve the overall customer experience.Develop and maintain positive relationships with key clients and generate repeat business.Qualifications:Minimum 1-2 years of experience in a customer service or hospitality role.Proven ability to multi-task and prioritize in a fast-paced environment.Excellent communication, interpersonal, and problem-solving skills.Strong organizational skills with a keen eye for detail.Proficiency in Microsoft Office Suite.A positive and professional demeanor with a genuine passion for exceeding customer expectations.Proficiency in English Communication is must.Benefits:Competitive salary .Opportunity to work in a dynamic and fast-paced environment.We are looking for a self-motivated and enthusiastic individual to join our team! If you are ready to make a difference in the guest experience, we encourage you to apply.

Process all guest check-ins & check-outs verifying guest identity, form of payment, assigning room, and activating/issuing room key. Process all payment types,paid-outs, and charges.Count and secure bank at beginning and end of shift. Develop/maintain positive working relationships; support team to reach common goals; Responsible for guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Welcome and acknowledge guests & members anticipate and address members service needs; assist individuals with disabilities; thank members with genuine appreciation.Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Should be good in communication, pleasing personality