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  • 0 - 3 yrs
  • Shantiniketan Kolkata
BPO Inbound Calls Outbound Calls BPO Voice Hindi BPO English
**Job Description: Customer Care Executive (Voice & Sales Process)**We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Strong verbal and written communication skills in English and one regional language.- Ability to empathize with customers and resolve their queries efficiently.- Prior experience in customer service or sales will be advantageous.**Responsibilities:**- Manage and resolve customer complaints.- Achieve sales targets and goals set by the company.- Maintain customer satisfaction through excellent service.**Salary and Benefits:**- Salary range: INR 15,000 to 18,000 per month.- Incentives based on performance.- Comprehensive training and growth opportunities.
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Communication Advisor Sales Manager Documentation Manager Microsoft Excel Microsoft Word
Job Description: We are seeking dynamic and motivated Communication Manager to join our team. As a Communication Manager, you will play a crucial role in reaching out to students, schools, and coaching institutes to introduce them to our services. Your primary responsibility will be to pitch our educational consultancy services, schedule webinars, and help students navigate their educational journeys.Key Responsibilities: Contact students, schools, and coaching institutes to introduce and pitch our consultancy services. Build and maintain strong relationships with educational institutions and potential students. Provide detailed information about our services, including personalized counselling, admission assistance, and career guidance. Achieve sales targets by enrolling students in our partner colleges.Qualifications: Excellent communication and interpersonal skills Proficiency in English, Hindi and Bengali. Proven ability to pitch ideas and services effectively. Strong organizational and time management skills.
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