The Sales Coordinator will act as a key coordination point between customers, vendors, and internal departments. This role ensures smooth sales operations, timely order processing, effective communication, and high levels of customer satisfaction. Key ResponsibilitiesAct as a liaison between customers, vendors, and internal teamsMake follow-up calls, resolve customer complaints, and ensure excellent customer serviceCoordinate with dispatch, installation, parts, production, and marketing teams for smooth operationsManage vendor coordination for timely procurement and issue resolutionSupport sales and production teams with order tracking, quotations, and documentationMonitor order status from confirmation to dispatch and deliveryMaintain accurate customer and vendor recordsPrepare sales reports, MIS, and performance analysisUtilize ERP and CRM systems for order management and data trackingEnsure timely follow-ups for payments and collections coordination (if required) Skills & CompetenciesStrong vendor management and inter-department coordination skillsHands-on experience with ERP and CRM softwareExcellent communication, organizational, and follow-up skillsAbility to multitask and work effectively in a fast-paced environmentProactive, detail-oriented, and solution-focused approach Candidate Profile4 6 years of relevant experience in sales coordinationBackground in architectural hardware / manufacturing industry preferredMechanical engineering knowledge with business understanding (MBA)Strong analytical and reporting skillsMale candidates preferred (as per organizational requirement)