Product Coordinator Female Jobs in Delhi NCR

Looking for a talented staff to promote our products and provide customer support.

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

Skills and Qualifications good Communication Skillsstrong Organizational Skillsability to Multitaskproficiency in Computers and Software Programscustomer- Centric Viewexperience with Crm Systemsknowledge of Sales Processes and Products

1. As a product consultant, you will need to understand your clients needs and provide them with the solutions they seek. This requires a deep understanding of both technology and business.2. Develop and maintain strong relationships with Architectures, Interior Designers, and Kitchen partners3. Attend Walk-ins at the Experience Centre4. Collaborate with clients to analyze their requirements and provide optimal products. 5. Managing the Experience Centres day-to-day activities 6. Maintain the cleanliness and attractive appearance of the showroom.7. Sales support to the field salesperson8. Backend support to the salesperson (Area Calculation and others)9. PCP support (Handling PCP clients)10. Sampling support to the salesperson11. Handling all the queries on Instagram and responding to them timely

Hiring for 15 Customer Support Representative Jobs in Lajpat Nagar, Delhi, Delhi/ncr,Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment, with Minimum 2 Years Experience,Required Educational Qualification is : B.a, B.b.a, B.com with Good Knowledge in Microsoft Office,Customer Support,Service Marketing, Overseeing the Customer Service Process,Resolving Customer Complaints Brought to Your Attention,Planning the Training and Standardization of Service Delivery,Possessing Excellent Product Knowledge to Enhance Customer Support,Maintaining a Pleasant Working Environment Etc.must Be Fluent in English and Hindi,Ability to Resolve Customer Queries,Computer Skills,Knowledge of Crm Systems,Excellent Interpersonal and Written and Oral Communication Skills.

Sampling Coordinator, Product development, making trim cards, costing, souring of raw materials for Bag and luggage industry

Profile - Customer Support Associate (Lead Generation)JOB DESCRIPTION :-*Possess good verbal and written communication skills*Good presentation Skills & pleasant personality.*Amazing convincing and negotiation skills.*Having high degree of self-motivation and ambition.*Ability to handle customers efficiently.*Excellent interpersonal skills.* Soft spoken & polite.*Cool-tempered and able to handle rejection.Job Responsibilities:-*Brief about the product over the call.*Resolve the queries and explain the benefits for the investment.* Ability to learn about products and services and describe/explain them to prospects.*Ensure that the customers are satisfied by the services provided to them.*Ask questions to understand about customer requirements.* Convert the interested customer for the meeting.

We are looking for an ambitious and energetic Business Development Executive to help us expandour business. You will be the front of the company and should have the dedication to create andapply an effective sales strategy. The goal is to drive sustainable financial growth through boostingsales and forging strong relationships with clients.Job Responsibilities Familiarizing yourself with all products and services offered by our company. Maintaining meaningful relationships with existing clients to ensure that they are retained. Equipping yourself with the technical and social skills needed to enhance sales. Reviewing clients' feedback and implementing necessary changes. Capable of handling the entire sales cycle end to end, leading to closures.Required Skills and Mindset Strong interpersonal skills (deck preparation, pitching and negotiation) Intuitive and insightful, particularly regarding human behavior. Ability to generate revenue by suggesting suitable products or services. Excellent written and verbal communication skills. negotiation skills. Time management and planning skills.PAY-SCALE DETAILS SALARY-10,000 INR DURING PROBATION PERIOD AFTER PROBATION PERIOD 16,000 INR + Incentives on clients product premiums.REIMBURSEMENT TELECOM & INTERNET BILL WILL BE PROVIDED BY COMPANY. SYSTEM WILL BE PROVIDED BY COMPANY.Location: DelhiMode of work:.(Work From Home till June 2022)with the subject as Business Development Executives

Provide daily support to users of various Products (Majorly Wearables) including answering questions, analyzing problems, and quickly forming solutions to return product to proper operation.Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.Install and maintain hardware, software, and other equipment to meet client requirements, routinely observe operational performance, and install updates when necessary.Maintain detailed records of daily interactions with customers, reported issues, Coordination with Service Centre and completed solutions along with any further actions required of management or repair personnel.Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and completing online assignments provided by Garmin time to time.Develop training manuals and troubleshooting procedures to help both support personnel and end users interact properly with hardware and software.Collaborate with technical staff of Service Centres and Customer to establish goals and objectives for Product Inspection, Repair/Replacement and upgrades.Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.