Profile - Customer Support Associate (Lead Generation)
JOB DESCRIPTION :-
Possess good verbal and written communication skills
Good presentation Skills & pleasant personality.
Amazing convincing and negotiation skills.
Having high degree of self-motivation and ambition.
Ability to handle customers efficiently.
Excellent interpersonal skills.
Soft spoken & polite.
Cool-tempered and able to handle rejection.
Job Responsibilities:-
Brief about the product over the call.
Resolve the queries and explain the benefits for the investment.
Ability to learn about products and services and describe/explain them to prospects.
Ensure that the customers are satisfied by the services provided to them.
Ask questions to understand about customer requirements.
Convert the interested customer for the meeting.