MS CRM Female Jobs in Surat

Job Brief:LURBA JEWELS is looking for a competitive Sales Executive to drive business growth and expand our customer base.Responsibilities: Identify new sales opportunities through research, calls, and networking. Meet potential clients, understand needs, and close deals. Maintain sales reports and ensure stock availability. Represent the company at exhibitions and conferences. Handle customer queries, negotiations, and feedback. Requirements: Proven sales experience, preferably in jewelry. Proficiency in English, Hindi, and Gujarati. Strong MS Office skills; CRM experience is a plus. Self-motivated, target-driven, and great at presentations. Minimum High School or Graduation Degree. Apply Now and be part of Lurba Jewels!9913138358

This place is a rigorous growth opportunity for someone with leadership quality to lead a team while being a main point of communication for this brands customer with polite mannerism and good communication. You will be the face and voice of the brand, representing the organization to customers, hence the willingness to listen, solve grievances, help, serve and collaborate is important. To collaborate interdepartmentally and assisting in targets while maintain data via software, while increasing the efficiency of the department.Reporting to: GM Sales JD:1. To successfully manage customer relations by being a liaison between the company and the customer. Handling all type of customer grievances. Attending customer calls/ massages/ mails & replying them.2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.3. Will be responsible to lead the team of CREs. Leading a team & guiding them in day to day activities. Verifying the works which is done by CRM team.4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.6. She has to look after all on time promotions of products through whats app, through call and through text.7. Coordinating with the Management. All goods should be delivered after approval of management which has to be done on time.8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.9. To come up with ideas and solution to make the department more effective and productive on a day-to-day level.

This place is a rigorous growth opportunity for someone with leadership quality to lead a team while being a main point of communication for this brands customer with polite mannerism and good communication. You will be the face and voice of the brand, representing the organization to customers, hence the willingness to listen, solve grievances, help, serve and collaborate is important. To collaborate interdepartmentally and assisting in targets while maintain data via software, while increasing the efficiency of the department.Reporting to: GM Sales JD:1. To successfully manage customer relations by being a liaison between the company and the customer. Handling all type of customer grievances. Attending customer calls/ massages/ mails & replying them.2. She will be responsible to manage the data of customers over the multiple platforms like customized software, tally or at different Google drives.3. Will be responsible to lead the team of CREs. Leading a team & guiding them in day to day activities. Verifying the works which is done by CRM team.4. She has to look after outstanding of the debtors and has to make sure all payments come on time as per the terms decided with client.5. She will be responsible to track the various details like dispatch of goods of a respective customer as per deadline, KYC tracking, Invoice of goods, LR copy of transport for customer and agent both, etc.6. She has to look after all on time promotions of products through whats app, through call and through text.7. Coordinating with the Management. All goods should be delivered after approval of management which has to be done on time.8. Develop and monitor customer care strategies & formulate policies to solve customer issues on immediate basis.9. To come up with ideas and solution to make the department more effective and productive on a day-to-day level.