Female Customer Calling Jobs

As a Receptionist at our Wagle Estate location, you will play a vital role in creating a welcoming environment and providing excellent support to our team and visitors. Your primary responsibilities will include:- **Greeting Visitors:** You will warmly welcome guests as they arrive, ensuring they feel comfortable and well-informed about their visit.- **Answering Calls:** You will handle incoming phone calls, directing them to the appropriate staff members while taking messages when necessary.- **Scheduling Appointments:** You will manage the appointment calendar, coordinating schedules to ensure timely meetings and minimize conflicts.- **Maintaining Records:** You will organize and maintain records, documentation, and files, ensuring that all information is accurate and easily accessible.- **Assisting Staff:** You will provide administrative support to team members by helping with tasks such as data entry, filing, and other office duties as needed.To succeed in this role, you should possess strong communication skills and demonstrate a friendly demeanor. Attention to detail is essential to keep records organized and accurate. Proficiency in using office software such as Microsoft Office is expected, as you will need to manage documents and communication effectively. Experience in customer service or administrative roles will be an advantage. You should also be able to handle multiple tasks and work well in a busy environment.

Job Description - Customer Relationship Executive (CRE) - Solar IndustryPosition Title:Customer Relationship Executive (CRE)Department:Customer Support / Sales CoordinationReporting To:Customer Relationship Manager / Operations ManagerJob Summary:The Customer Relationship Executive (CRE) is responsible for managing customer interactions, handling inquiries, coordinating with the sales and installation teams, ensuring timely project updates, and maintaining strong customer relationships throughout the solar project lifecycle. The role focuses on customer satisfaction, lead follow-up, service support, and post-installation relationship management.Key Responsibilities:Customer Relationship ManagementHandle customer inquiries through phone calls, emails, WhatsApp, and other communication channels.Maintain regular communication with customers regarding project progress.Build and maintain strong customer relationships to ensure customer satisfaction.Address customer complaints and resolve issues promptly.Lead Management & Follow-upFollow up with new and existing leads generated through marketing campaigns.Schedule site visits and meetings for the sales team.Maintain customer databases and update lead status in CRM software.Coordinate with sales executives to ensure timely closure of inquiries.Project CoordinationCoordinate between customers, sales, technical, and installation teams.Inform customers about installation schedules and documentation requirements.Ensure smooth communication during project execution.Documentation & ComplianceCollect and verify customer documents required for solar installation and subsidy applications.Maintain proper customer records and project documentation.Assist customers in completing application forms and required paperwork.After-Sales ServiceHandle service requests and customer complaints after installation.Coordinate with the service team for maintenance and issue resolution.Conduct customer satisfaction surveys and collect feedback.Reporting & MISPrepare daily, weekly, and monthly customer interaction reports.Maintain CRM data accuracy.Track customer complaints and resolution timelines.Required Qualifications:Graduate in any discipline (B.Com, BBA, BA, MBA preferred).1-3 years of experience in customer service, sales coordination, or CRM.Experience in solar, electrical, renewable energy, or EPC industry preferred.Required Skills:Excellent communication and interpersonal skills.Customer handling and problem-solving abilities.CRM software knowledge.MS Excel, Word, and Email proficiency.Ability to manage multiple customer queries simultaneously.Strong follow-up and coordination skills.Key Performance Indicators (KPIs):Customer Query Response Time.Customer Satisfaction Score (CSAT).Lead Follow-up Completion Rate.Complaint Resolution Time.Customer Retention Rate.CRM Data Accuracy.Installation Coordination Success Rate.Customer Feedback Collection Rate.Documentation Completion Rate.Number of Positive Customer Reviews/Referrals Generated.

We are urgently hiring Tele calling ExecutiveLocation: Bhubaneswar (As per your specific branch)Gender Preference: FemaleExperience: 6 Months - 1 Year

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

We are looking for a dedicated Back Office Computer Operator to join our team. This part-time role allows you to work from home and offers the opportunity for freshers to start their career in a supportive environment.**Key Responsibilities:**- **Data Entry:** Accurately inputting information into computer systems or databases ensures timely and correct data management.- **Record Keeping:** Maintaining organized records of documents and files is essential for easy access and retrieval.- **Report Generation:** Creating reports based on data collected helps in analyzing performance and improving processes.- **Email Management:** Handling incoming and outgoing emails efficiently is vital for communication within the team and with clients.- **Assisting Team Members:** Providing support to colleagues as needed fosters a collaborative work environment and improves overall efficiency.**Required Skills and Expectations:**- Candidates must have completed at least the 10th grade. This educational background is crucial for understanding basic computer operations.- Good typing speed and accuracy are important for completing tasks efficiently and maintaining quality.- Basic knowledge of computer applications, such as Microsoft Word and Excel, is necessary to perform daily tasks effectively.- Strong organizational skills help in managing multiple tasks and maintaining accurate records.- Effective communication skills are essential for coordinating with team members and addressing any queries.- A dedicated and responsible attitude towards work is expected to ensure that tasks are completed on time and to a high standard. Embrace this opportunity to grow and gain valuable experience in a friendly and productive setting!

Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.

Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.

Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.

Candidate needs to handle customer queries and service related issues

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Telecaller to join our team. As a Telecaller, you will be responsible for making outbound calls.Qualifications and Skills>Minimum qualification will be 12th>Excellent communication skills in both English & Hindi language>Basic computer skillsRoles and Responsibilities>Make outbound calls to prospective clients>Provide information about our services and answer their queries>Schedule appointments for further discussions with potential clients>Maintain a database of potential client>Follow up with potential clients via phone, email, or other communication channels>Collaborate with the team to achieve target>Prepare and submit daily, weekly, and monthly reports on call activities and conversion ratesContact HR PriyaInterview Venue- Odisha Job Consultancy, 1st Floor, MRF Tyre Building, Opposite Baramunda Bus Stand, Bhubaneswar

Dear Candidates,Greetings from Odisha Job Consultancy!!We are hiring a Back Office Executive to join our team. As a Back Office Executive, you will be responsible for handling various administrative tasks to ensure the smooth running of operations. Qualifications and SkillsAny Bachelor's degree requiredA minimum of 1 to 3 years of experience as a Back Office Executive or in a similar role.Proficient in using MS Office Suite (Word, Excel, PowerPoint, Outlook).Excellent written and verbal communication skills.Attention to detail and ability to multitask effectively.Roles and ResponsibilitiesPerform day-to-day administrative tasks in the back officeHandle and process paperwork, documentation, and records related to the Company's operations.Maintain accurate and updated records of inventory, orders, and shipments.Assist in coordinating with internal teams, vendors, and clients for smooth operations.Manage and respond to emails, phone calls, and queries in a timely and professional manner.Assist in preparing reports, presentations, and other relevant documents.Conduct research and gather information as required.Ensure compliance with company policies, procedures and regulations.Support other team members and assist in ad-hoc tasks as neededContact- HR PayalInterview Venue- 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar

Dear Candidates,Greetings from Odisha Job Consultancy!!Currently, We are hiring Academic CounsellorRoles and Responsibilities-Counsel and address queries of students and parents about our courses -Commitment to customer satisfaction, drive exemplary customer experience-Driving sale conversions and achieving the given targets-Liaison with the Head Office for upcoming events, programs, admission tests, schemes and other offers.-Running and monitoring events, activations and driving marketing initiativesContact- sonalikaInterview Venue- 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar