Client Service Female Jobs in Pune

As a Client Co-ordinator, you will play an important role in ensuring smooth communication between our clients and our team. Your main duties will include managing client queries, assisting with their needs, and helping maintain strong relationships. **Key Responsibilities:**- **Client Communication:** Act as the first point of contact for clients, addressing inquiries and providing information clearly and accurately to ensure satisfaction.- **Scheduling Appointments:** Organize meetings and coordinate schedules to ensure that clients meet with the right team members at the appropriate times.- **Documentation Management:** Maintain and organize client files, ensuring that all records are up to date and easily accessible for efficient workflow.- **Feedback Collection:** Gather feedback from clients after services are provided to understand their experience and identify areas for improvement.- **Support Team Activities:** Assist team members with various tasks and projects to ensure that all operational aspects are running smoothly.To succeed in this role, you should have excellent communication skills, both written and verbal, and be comfortable working in a fast-paced environment. Attention to detail is essential for managing client information accurately. A positive attitude and willingness to learn will help you thrive in this position. Proficiency in basic computer applications and multitasking skills are also important, as you will be juggling several tasks at once.

We are looking for a Help Desk coordinator L1 profile to provide technical assistance to our clients.Roles & Responsibilities:- Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems Meetings set up to include video conferencing using Polycom, Conference Bridge, and LCD projector set ups Installation of new equipment to fulfill IT requirements for Components Must possess good customer relation skills, will be interfacing with customers daily Must be able to work unsupervised and perform tasks assigned Diagnoses and resolves more basic or common problems through discussions with end users Assigns 2nd level technology support tickets to appropriate internal departments Tickets all communications within our Enterprise Service Desk system Provides low to moderate level of customer service support for office automation applications, personal computers, and printers Accurately documents and reports problems to technical staff for resolutionAdditional Requirements:- Good communication skills Willing to work in shift and teamwork Salary:- Upto 2.8 LPA Location:- Pune Experience:- 1 + year Education:- Bachelors degree in Information Technology or Computer Science/ Diploma engineering or relevant experience Contact person: - Vishnu kendre Mail ID : vishnukendrerahitech@gmail.com Job Types: Full-time, Permanent Pay: 250,000.00 - 280,000.00 per yearThanks & RegardsVishnu KendreHR Executive

*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .

Client Services Manager job summaryWe are looking for a Client Services Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our clients to better understand the full potential of our products and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.Client Services Manager responsibilities and duties Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client Develop open and effective channels of communication with each client that can be employed by other departments as well Coordinate internal projects and determine the best utilization of resources Become the reliable point of contact for each customer that is required to establish a strong business relationshipClient Services Manager qualifications and skills Bachelors Degree in Business or a related field required 1+ years experience in customer service role in Ad Agency Must demonstrate ability to meet deadlines Strong communication and presentation skills required

Answer customer calls and provides timely and accurate information about our products and services Respond to customer inquiries and complaints in a professional and courteous manner Take orders and process payments over the phone Maintain accurate records of customer interactions and transactions Make outbound calls to potential customers to promote our products and services Learn and manage hotel booking software - Ezee Excellent communication skills, both written and verbal Strong customer service skills and the ability to handle difficult situations with tact and professionalism Ability to work independently and as part of a team Comfort with using computers and inputting data quickly and accurately

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

solve client problems and service them best ever,willing to go anywhere for service in whole city

Should be able to handle client calls and answer their queries and taking follow up on regular basis.

Roles & Responsibility :Recruits and trains customer service or human resources employees.Manages employee schedule.Acts as liaison between clients and company.Answers client and customer questions.Addresses and resolves any issues and complaints.Reports problems and unresolved issues to the manager or director.Writes up reports of client and customer activity or complaints.Presents reports to the company director or manager.Devises ways to improve customer service and client relationships.Schedules meetings with prospective and existing clients.Meets with clients in person when working for a larger company such as a marketing firm.Travels locally for client visits or marketing pitches.Assists customers in a retail setting.Promotes company products and services.Assists associates and account executives in closing sales and bringing in new clients.Assists in designing new promotional materials.Researches consumer base to better serve the needs of the target demographic.Works with marketing and PR department to handle any media appearances.Female Candidate Preferred.

1. Attend daily customer calls, text, and e-mails and provide them with required assistance2. Send mail replies to customers3. Attend to customer queries and provide assistance