Customer Support Voice Process 12th Pass Fresher Jobs in Hyderabad

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Responsibilities:- Make outbound calls to potential customers to promote products or services- Answer incoming calls and respond to customer inquiries- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication scripts to ensure consistency and quality of service- Identify and escalate priority issues- Provide product and service information to customers- Maintain a positive, empathetic and professional attitude toward

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

OPPORTUNITY TO EARN UPTO ONE LAKH OR ABOVE MONTHLYOpenings for customer service representatives customer service + upselling Qualification: 12th pass / UG / Graduate No B.Tech / B.E Experience: Freshers who are an excellent or good communicators in English can also applySalary: 17K to 27KIncentives: Upto one lakh monthly Shift: 24/7Week off: Two rotationalCab: One end in the odd hours within 23 kms radius Location: HyderabadIMMEDIATE JOINERS ONLYPlease share your CV on impleojobs@gmail.com / 8920732836

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547

Job Description:As a Customer Service Executive for our international voice process, you will be responsible for providing outstanding customer service and support to our clients across various regions. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment.Roles and Responsibilities:1. Handle inbound calls from customers in a professional and courteous manner.2. Address customer inquiries, complaints, and issues promptly and effectively, striving for first-call resolution.3. Provide accurate information to customers regarding products, services, pricing, and policies.4. Assist customers with placing orders, processing payments, and managing account information.5. Troubleshoot technical issues and escalate complex problems to the appropriate department for resolution.6. Follow up with customers to ensure their issues are resolved satisfactorily and maintain records of customer interactions in the CRM system.7. Meet or exceed established performance metrics for call quality, productivity, and customer satisfaction.8. Keep abreast of product updates, promotions, and company policies to provide up-to-date information to customers.9. Collaborate with team members and other departments to ensure a seamless customer experience.10. Adhere to company policies, procedures, and quality standards at all times.Qualifications:- Any Graduate is preferred- Prior experience in customer service or call center environment, preferably in an international voice process.- Excellent verbal and written communication skills in English.- Strong interpersonal skills and ability to interact effectively with customers and colleagues from diverse backgrounds.- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

Job Title: Customer support associate/Telesales Executive Language: English + Kannada/Tamil/Telugu/Malayalam/Hindi. Experience: 1 year/6mthsQualification: Graduate / PUCSalary: 2-3 LPA Office Location : HSR Layout, Koramangala, Silk boardChennai (Nugambakam)Hydrabad(Begumpet)

Looking for enthusiastic candidates who are good in communication skills.Knowledge in to MS Excel, MS WordTyping speed minimun 25 wpm.Required languages:For Bangalore:English(Compulsory), kannada/TamilFor Hyderabad:English(Compulsory), Telugu/Hindi.

Hiring for Customer Support Inbound Voice ProcessCompany: Square Bpo Services Pvt Ltd(BPO Partner for India's Largest Healthcare Company Medi Assist) Requirement:Should Solve the Customer Queries.Should Handle 45 to 50 Calls/DayShould have Customer Orientation.Should Provide Accurate Information to the Customer as per the guideline of the Client.Eligibility:*Excellent Communication Skills in English and Hindi.Any Graduate and Under Graduate.Experience in Domestic BPO would be an added advantage.Freshers are also welcome.COMPENSATION AND BENEFITS:CTC for Freshers-1.86 LPA (15565/- CTC)+Incentives.CTC for 1-2 Years of Exp-1.99 LPA (16606/-CTC) + Incentives.CTC for 2-3 Years of Exp-2.13 LPA(17802 - CTC)+ Incentives.ESI (Health Insurance) & PF facility.Job Types: Full-time, Fresher, PermanentSalary: 15,565.00 - 17,767.00 per monthJob Types: Full-time, PermanentSquare Bpo Service Pvt Ltd #116 Block-3, White House, Greenlands Rd, Kundanbagh Colony, Begumpet, Hyderabad, Telangana 500016, India

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Dear Candidates.* An Urgent Requirement For graduates and under graduates for Data Entry* Required Age 18 to 35 Years* Required good communication skills* Full Time* Sunday Fix Off* Freshers Welcome* Experienced candidates also applyFor more details to contact our HR

KEY RESPONSIBILITIES:- Lead Generation- Acquire personal Leads to complete Sales calling- Perform Lead generation calls daily Selling- Adhere to all T&C and sales policies as outlined in the Training ManualPROFILE:- Knowledge and Experience- Computer literacy- Strong verbal and written communications skills- Fluent EnglishCOMPETENCIES:- Good interpersonal skills with ability to communicate with all types of customers- Serviced oriented with an eye for details- Good team working skills and able to work effectively and contribute in a team- Good written and verbal communication skills- Lateral thinking, Persistent and Persuasive/Influencing- Innovative and Consultative skills- Positive, flexible and Enthusiastic- Ability to work to deadlines

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICE MNC* Fresher And Experience Candidate Apply* Both Day /Night Shift*Cab facality + 1 Time Mea*Salary - 15K to 25K + incentives

With good communication skills.Should have basic computer skills.people who speak Tamil are preferable.

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job