Customer Support Job Vacancies in Gorakhpur

We are looking for a motivated BPO Telecaller to join our team in Gorakhpur. The ideal candidate should be proactive and capable of communicating effectively with customers. This is a full-time position suitable for individuals with up to two years of experience, including freshers.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls, addressing their inquiries and providing information about products or services in a polite and friendly manner.2. **Lead Generation**: Identify potential customers and gather data to create leads that can be followed up by the sales team.3. **Data Entry**: Maintain accurate records of customer interactions and update databases as needed to ensure all information is current and reliable.4. **Problem Solving**: Listen to customer feedback and resolve any complaints or issues they may have, ensuring a positive customer experience.5. **Sales Support**: Assist in promoting and selling company products or services, achieving targeted sales goals as set by the management.Required Skills and Expectations:Candidates should possess strong verbal communication skills and be comfortable speaking on the phone. A good understanding of market trends and customer service principles is essential. Proficiency in basic computer skills, including familiarity with Microsoft Office, is required. A positive attitude, patience, and the ability to work well under pressure will help candidates succeed in this role. Candidates should also be open to learning and adapting to company processes and procedures.

CSR- Customer Service RepresentativeJob description / KRAs: Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targets Ability to drive market creation initiatives under the guidance of company account manager Responsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred Mandatory skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Desired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of company products & their applications in various surgeries

Job Openings for 870 Boarding Pass Executive Jobs for Freshers in Delhi,Gurgaon,Lucknow,Chandigarh,Jaipur,Gorakhpur,Varanasi,Indore,Patna,Gwalior, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Boarding Pass Executive,12th Pass,Customer Associate,Customer Care,Customer Handling,Customer Support etc.