Customer Support Fresher Jobs in Chandigarh

We are looking for an Airport Representative to join our team in Chandigarh, India. This role is suitable for candidates with no prior experience or up to six years of experience. Your main responsibility will be to assist travelers at the airport, ensuring they have a smooth experience.Key Responsibilities:- **Customer Assistance**: Greet and assist passengers with their queries, providing information on flight details, terminal locations, and airport services.- **Check-in Support**: Help passengers with the check-in process, ensuring they have the necessary documentation and guiding them through baggage drop-off.- **Problem Resolution**: Address any issues or complaints from passengers, working quickly to find solutions and escalate matters if necessary.- **Coordination with Airlines**: Collaborate with airline staff to relay important flight information and help manage passenger flow, especially during busy periods.- **Safety and Compliance**: Ensure that all airport safety protocols are followed while assisting passengers, maintaining a secure environment for everyone.Required Skills and Expectations:Candidates should have a friendly and approachable demeanor, with excellent communication skills in both English and Hindi. The ideal applicant should be able to handle stressful situations calmly and work well in a team. Basic computer skills are essential to assist with check-in processes and information dissemination. A willingness to learn and adapt to new challenges is important for success in this role.

We are looking for a BPO Telecaller to join our team in Chandigarh. This entry-level position is ideal for individuals with no prior experience or up to two years of experience, and it offers the flexibility of working from home.Key Responsibilities:1. **Customer Engagement**: Reach out to potential and existing customers over the phone to promote our services and products. Building rapport and understanding customer needs are essential for successful interactions.2. **Information Collection**: Gather relevant information from customers to assist with inquiries or complaints. Accurate data collection helps enhance our services and ensures customer satisfaction.3. **Record Keeping**: Maintain detailed records of customer interactions, including feedback and inquiries. This information is crucial for tracking performance and improving service quality.4. **Follow-Up Calls**: Conduct follow-up calls with customers to ensure their issues are resolved and they are satisfied with our service. Regular follow-ups can increase customer loyalty and retention.5. **Meeting Targets**: Achieve daily and monthly targets set for calls and customer engagement. Meeting these goals is important for the team

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

As a Chat Support Executive, you will be responsible for providing excellent customer assistance through online chat. This role is ideal for individuals looking to start their careers in customer service.Key Responsibilities:1. **Customer Interaction**: Engage with customers via chat to address inquiries and provide solutions, ensuring a positive experience.2. **Issue Resolution**: Identify customer issues and work towards resolving them quickly and efficiently by following company guidelines.3. **Product Knowledge**: Maintain a strong understanding of company products and services to assist customers accurately and effectively.4. **Documentation**: Record chat interactions and outcomes in the system to keep track of customer issues and feedback for future reference.5. **Team Collaboration**: Work with team members and supervisors to share insights and improve service delivery quality.Required Skills and Expectations:- **Communication Skills**: Strong written communication skills are essential. You should be able to explain information clearly and concisely while maintaining a friendly tone.- **Problem-Solving**: You must be able to think critically and find solutions swiftly, helping customers effectively.- **Adaptability**: The ability to adjust communication style based on customer needs will be crucial to ensure satisfaction.- **Technical Proficiency**: Basic computer skills to navigate the chat support system and utilize various software tools.- **Team Player**: A collaborative mindset will help you succeed in this role, as teamwork is critical in enhancing customer support. This position offers a great opportunity for growth in the customer service field for individuals seeking to learn and make a difference.

Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.

We have vacant of 975 Airport Ground Staff Jobs in Delhi, Lucknow, Kanpur, Patna City, Bhopal, Indore, Gwalior, Chandigarh, Jalandhar, Amritsar, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, M.A, M.Sc Skill Ground Staff, Airport Staff, Airport Ticketing, Airport Executive, Airport Cargo Loader, Air Hostess, Computer Operator, Back Office Operation Executive, Customer Support, Customer Care etc.