Array ( [0] => customer-support [1] => ahmedabad ) 200+ Customer Support Fresher Jobs in Ahmedabad | Latest Vacancies
244

Customer Support Fresher Jobs in Ahmedabad

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Sales Coordinator Fresher (Female)

Sunshine Manpower Solution And Services

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Ahmedabad
Retail Sales Service Desk Corporate Sales Customer Care Direct Sales Coordination Skills Order Processing Payment Followup Microsoft Office
Job Title: Sales Coordinator Experience: 1-3 years of experience in sales coordination/back office (Freshers can apply)Location: Ahmedabad Roles & Responsibilities:-1. Prepare and send quotations, proposals, and invoices to clientsProcess sales orders and ensure timely execution.2. Coordinate with the sales team and customers for order updatesMaintain and update customer database and sales records.3. Support the field sales team with required documents and information.4. Ensure proper documentation and filing of all sales-related data.Skills:-1. Good knowledge of MS Excel, Word, and email communication2. Strong coordination and communication skills3. Attention to detail and accuracy4. Basic understanding of sales processes5. Ability to handle multiple tasks efficientlyQualifications:-Graduate (B.Com, BBA, or any relevant field)Preferred Skills:-1. Experience in CRM/ERP software.2. Customer handling experience.Key Performance Indicators (KPIs):-1. Accuracy of quotations and order processing2. Timely response to clients and sales team3. Order execution efficiency4. Customer satisfaction and follow-up success5. Proper maintenance of records and reports
View all details
  • Fresher
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Airline Operations Aviation Hospitality Aviation Security Customer Service Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Key Responsibilities:1. Provide excellent customer service and assistance to passengers at the ticketing counter.- Greet passengers, answer their queries, and assist them in booking or changing flights.2. Issue tickets, boarding passes, and baggage tags to passengers.- Ensure accurate information is provided on tickets and process payments efficiently.3. Handle reservations, bookings, and cancellations using computerized systems.- Update passenger information, assign seats, and handle flight schedule changes.4. Ensure compliance with airline policies, safety regulations, and security procedures.- Adhere to standard operating procedures to maintain a safe and secure environment for passengers.5. Collaborate with other airport staff, including ground crew and security personnel, to ensure smooth operations.- Coordinate with different departments to address passenger needs and resolve any issues promptly.Required Skills and Expectations:1. Good communication skills and a friendly demeanor.2. Basic computer knowledge to operate ticketing systems.3. Ability to work under pressure and handle customer complaints professionally.4. Attention to detail to accurately process tickets and follow procedures.5. Willingness to work in shifts, including evenings, weekends, and holidays.6. Ability to adapt to a fast-paced and dynamic work environment at the airport.
View all details
  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Ahmedabad
Airport Supervisor Airline Operations Airline Customer Service Customer Manager Staff Management Problem Solving Aviation Ground Operation Ground Manager Good Communication Skills Airport Ticketing Airport Cargo Airport Staff Airport Ramp Airport Representative Airport Cargo Loader Airport Airport Manager Airline Airlines Executive Airline Supervisor Airline Ramp Executive Airport Operation
As an Airport Supervisor based in Ahmedabad, you will oversee daily operations at the airport, ensuring a smooth and safe experience for passengers and staff. Strong leadership and communication skills are vital in this role.**Key Responsibilities:**- **Supervise Airport Staff:** Lead and manage ground staff to ensure they perform tasks efficiently and adhere to safety standards and protocols.- **Coordinate Operations:** Work closely with various departments, such as security, check-in, and baggage handling, to ensure seamless operations and address any issues promptly.- **Customer Service Management:** Address passenger inquiries and complaints, ensuring that they receive excellent service and that their concerns are resolved effectively.- **Monitor Safety Regulations:** Ensure compliance with airport safety regulations and protocols, conducting regular inspections and training sessions for staff.- **Report Generation:** Prepare and submit daily reports on operations, incidents, and staff performance to management for review and improvement.**Required Skills and Expectations:**- **Communication Skills:** Must possess strong verbal and written communication skills to interact effectively with staff and passengers.- **Problem-Solving Ability:** Capable of addressing and resolving issues quickly in a fast-paced environment, ensuring minimal disruption.- **Team Leadership:** Demonstrated ability to lead, motivate, and manage a team, promoting a collaborative work atmosphere.- **Attention to Detail:** Keen eye for detail to monitor operations and ensure adherence to safety and service standards.- **Adaptability:** Must be flexible to work in various shifts, including weekends and holidays, to meet operational demands.
View all details
  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Ahmedabad
Offline Data Entry Passport Checking Computer Operator Ticketing Executive Customer Care Human Resource Man Management
Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - AhmedabadWork Experience - Fresher & 1 Year
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Airport Staff - Freshers

Akaasa Consulting Pvt Ltd

  • Fresher
  • 4.0 Lac/Yr
  • Ahmedabad
Airport Ticketing Aviation Customer Service Ground Staff Activities Airline Operations Hospitality
Join our team as an Airport Staff member in Ahmedabad, where you will play a vital role in ensuring smooth airport operations. We are looking for fresh graduates with a diploma to help in various roles at the airport.**Key Responsibilities:**- **Customer Service:** Provide assistance to travelers with inquiries, offering a friendly and professional experience throughout their journey.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the correct documents and guiding them to the check-in counters.- **Baggage Handling:** Manage passengers' luggage by providing information about lost or delayed bags and assisting with baggage claim.- **Security Checks:** Support security personnel by ensuring that passengers comply with airport safety regulations and procedures.- **Flight Information:** Update travelers on flight schedules, gate changes, and other relevant travel information, contributing to efficient airport operations.- **Team Collaboration:** Work closely with other airport staff to ensure all processes run smoothly, demonstrating a strong commitment to teamwork.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with passengers and colleagues. A friendly demeanor is essential to create a positive travel experience. Strong problem-solving abilities are necessary to handle unexpected situations calmly and efficiently. Attention to detail is important to ensure accurate information delivery and compliance with airport policies. Applicants must be adaptable and ready to work in a fast-paced environment while maintaining professionalism at all times. Being a team player is crucial, as collaboration with various departments will be a key part of the job.
View all details
  • 0 - 1 yrs
  • Thaltej Shilaj Road Ahmedabad
Customer Care Cons BPO Operations International BPO Customer Relationship
We are looking for a Customer Care Associate to join our team in Ahmedabad. This full-time position is perfect for freshers who are eager to start their career in customer service. As a Customer Care Associate, you will be the first point of contact for our customers, helping them with their queries and providing support. Key responsibilities include:- **Customer Support:** Engage with customers through calls or in-person, addressing their questions and offering solutions to their problems.- **Product Knowledge:** Learn about our products and services to provide accurate information and assist customers effectively.- **Order Management:** Assist customers with order tracking, processing returns, and managing their accounts.- **Feedback Collection:** Gather customer feedback to help improve our services and enhance customer satisfaction.- **Team Collaboration:** Work with team members to ensure a smooth customer experience and handle issues that require team effort.Candidates should possess strong communication skills to interact clearly and positively with customers. Patience and empathy are crucial to understand and resolve their concerns effectively. A friendly and professional demeanor is expected at all times. Additionally, basic computer skills will help in managing customer databases. This role is ideal for individuals looking to begin their journey in a supportive environment, with opportunities for growth in customer service and communication skills.
View all details
  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Ahmedabad
Customer Relationship Strategic Communication Customer Service Interpersonal Skills Convincing Power Cold Calling Visa Processing Student Visa Visa Filling
We are hiring *****MANAGER CUM COUNCELLOR******FIELD : VISA CONSULTANCY EXPEERIENCE : MIN 1YR -1.5YR ( freshers can apply) JOB ROLE :- COUNCEILLING OF CLIENTS / FOLLOWUP WITH CLIENTS / RESEARCH & ANALYSIS FOR LEADS / TEAM/OFFICE TASK MANAGEMENT MANAGEMENT / MUST HAVE BASIC KNOWLEDGE OF VISA PROCESS SKILL : GRADUATE / MBA FLUENT IN ENGLISH / GOOD PERSONALITY / SOFT SPOKEN / PATIENT BEHAVIOUR SALARY : depends on skills n experience LOCATION : GURUKUL TIME : 11AM - 7PM
View all details
  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Narol Ahmedabad
Computer Domestic Calling MS Excel Communication Skills Problem Solving Customer Service Travel Regulations
Booking ExecutivePhone Booking (Customer & Agents)Inform to customer for Bus Cancellation and other information.Guide to customer about route & pickup Place.Co-ordination with driver.Able to Communicate with walk-in CustomerTelephonic BookingOnline booking
View all details
  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Sabarmati Ahmedabad
Customer Relationship Customer Service
As a Relationship Manager in Sabarmati, Ahmedabad, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities include building strong rapport with clients, understanding their needs and preferences, providing timely support and solutions, and ensuring customer satisfaction. You will also be required to generate leads, upsell products or services, and meet sales targets. The ideal candidate for this role should have excellent communication and interpersonal skills, as well as a customer-centric approach. A graduate with 0-5 years of experience in a similar role would be preferred. Additionally, the candidate should be proactive, goal-oriented, and able to work well under pressure. A strong understanding of the financial services industry and knowledge of CRM software would be advantageous. The successful candidate should be able to work independently as well as part of a team, and should demonstrate a high level of professionalism and integrity in all interactions with clients.
View all details

Customer Care Executive || Freshers & Experienced

Neuberg Supratech Reference Laboratories

  • 0 - 1 yrs
  • Bodakdev Ahmedabad
Customer Service Customer Care Customer Handling Call Center Customer Communication Cold Calling Outbound Calling Customer Relationship Customer Management Customer Support
Key Responsibilities:Handle patient inquiries via phone, email, and walk-ins.Provide information about diagnostic tests, health packages, and pricing.Register patients and generate test bills in the system.Coordinate home sample collection appointments.Track test status and inform patients/doctors about report availability.Resolve patient complaints and escalate urgent cases when required.Maintain accurate patient records in LIS/CRM.Ensure confidentiality of patient data as per lab policies.Requirements:Minimum 12th Pass / Graduate preferred.Good communication skills (Gujarati, Hindi & basic English).Basic computer knowledge.Experience in healthcare/diagnostic lab preferred (Freshers can apply).
View all details
  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Ahmedabad
Customer Care Basic Computers
As a Back Office Executive, you will be responsible for handling administrative tasks and ensuring smooth operations within the office environment. Your key responsibilities will include data entry, maintaining records, coordinating with other departments, and assisting with day-to-day office tasks. You should have a graduate degree and preferably 0-1 years of experience in a similar role. Strong attention to detail, good communication skills, and the ability to work well in a team are essential for this position. You will be expected to work from the office location in Ahmedabad, India, and perform all back-office duties efficiently and accurately.
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Female
  • Ahmedabad
Customer Support Interpersonal Skills Good Communication Skills Sales
What You'll Do :* Engage HNW's, Celebrities & Elite Investors.* Speak with high-net-worth individuals and investors.* Qualify & nurture Leads* Identify, qualify, and guide serious buyers to exclusive properties.* Schedule Private Property Tours* Arrange and coordinate personalized site visits for affluent clients.What We Look For :* Confident communicators* Make impactful connections with Ahmedabad's elite.* Persuasive & Sales-Driven* Strong ability to influence and close luxury deals.* Passion for Luxury Real Estate* Keen interest in exclusive, high-ticker properties.
View all details

Software Support Executive - Full Time - Freshers

Infinity Transoft Solution Pvt Ltd.

  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Sarkhej Ahmedabad
Good Communication Skills Software Support Customer Service
- Provide technical support to customers: Assist customers with software-related issues they may encounter by troubleshooting, investigating, and resolving their queries promptly and efficiently.- Install and configure software: Install and configure software applications for customers as per their requirements, ensuring proper setup and functionality.- Conduct software training sessions: Conduct training sessions for customers to educate them on how to use the software effectively and maximize its benefits.- Maintain documentation: Keep thorough documentation of customer issues, resolutions, and software configurations for future reference and troubleshooting purposes.- Collaborate with the development team: Work closely with the software development team to communicate customer feedback, identify bugs or glitches, and suggest improvements to enhance the software performance and user experience.Required Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers to understand their issues and provide clear instructions for issue resolution.- Problem-solving skills: Capable of identifying software-related issues, troubleshooting them systematically, and finding appropriate solutions in a timely manner.- Technical knowledge: Basic technical proficiency to install, configure, and troubleshoot software applications effectively.- Customer service orientation: Dedication to providing excellent customer service by addressing customer needs, resolving issues promptly, and ensuring customer satisfaction.- Team player: Willingness to collaborate with colleagues, share insights, and contribute to the overall improvement of the software support process.
View all details
  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Makarba Ahmedabad
International Voice Voice Process Call Center Customer Care
(-/) Experience: 03 Years (Freshers Welcome) Location: AhmedabadQualification: Undergraduate & Graduate (Both Eligible) : Virtual Onsiteinterested candidate can share cv to rshwetagupta011@gmai.lcom
View all details
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Memnagar Ahmedabad
Tele Caller Inbound
Raviraj here from Ascendum KPSOPENING FOR ONIDA/HITACHI CUSTOMER CARENO TARGETJob Location Address:8th Floor, Satya One Complex, Sushil Nagar Society, Memnagar, Ahmedabad, Gujarat 380052Map Link: https://maps.app.goo.gl/VG19iUfXeFM7Gzqo7Time: Onida - 9 Hours (8 AM to 8 PM) Rotational8 AM - 5 PM9 AM - 6 PM10 AM - 7 PM11 AM - 8 PMSalary: Between 12K On handLanguage: Hindi/EnglishJD - Customer Care Executive1. Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customers query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5. Research required information using available resources/software. 6. Provide quality customer support on every call 7. Following call scripts to ensure quality support for customThanks & Regards,Raviraj Gondaliya
View all details
  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Vastrapur Ahmedabad
Capital Goods Hardworking Good English Convincing Power Creative Lead
- Key Responsibilities:1. Respond to customer inquiries: Handle incoming calls, emails, and messages from customers, addressing their questions, concerns, and feedback promptly and professionally.2. Provide product information: Educate customers about the company's products and services, including pricing, features, and availability.3. Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges as needed.4. Resolve issues: Investigate and resolve customer complaints or issues, ensuring a positive resolution and customer satisfaction.5. Maintain customer records: Keep accurate and detailed records of customer interactions, transactions, and feedback for future reference and analysis.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers in a clear and professional manner, both verbally and in writing.2. Problem-solving skills: Capacity to identify customer needs and issues, and provide appropriate solutions in a timely manner.3. Patience and empathy: Ability to handle challenging situations with patience and empathy, understanding the customer's perspective.4. Basic computer skills: Proficiency in using email, customer service software, and other tools to assist customers and manage inquiries efficiently.5. Team player: Willingness to collaborate with colleagues and support other team members to ensure excellent customer service delivery.
View all details
  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Ahmedabad
Customer Service Customer Support Chat Process Chat Support English Language Written English Communication
Customer Service Back Office(Service & Sales Chat Non-Voice Process)Responsibilities: Handle customer queries through chat Provide accurate resolutions in writing Support both service & sales-related requestsRequirements: Freshers & experienced candidates welcome Strong written English 10+3 Diploma / HSC / Any Graduate Basic computer skills Comfortable with 24/7 rotational shiftsBenefits: 28,000 36,000 CTC 5 Days Working Night Shift Allowance One-way Cab PF, Insurance & Gratuity Growth-oriented, supportive environment
View all details
  • Fresher
  • 2.3 Lac/Yr
  • Thaltej Ahmedabad
Customer Service Delivery Coordination Skills Customer Communication Customer Handling Hard Working
Hi, I have a cloud kitchen so I need part time delivery boy, timing will be 10 to 1 and 6 to 9
View all details
  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Staff Executive Ground Staff Supervisor Ground Management Ground Operation Ground Staff Security Air Ticketing Agent Guest Relation Executive Passport Checking Executive Front Desk Representative Front Office Operations Passenger Handling Brand Communication Customer Service Time Management Multitasking Teamwork
Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment
View all details
  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Ahmedabad
Retail Sales Customer Support Customer Handling Communication Skills Sales Counter Sales Direct Sales
Customer Engagement & SalesWelcome and assist walk-in customers in the showroom.Understand customer needs and recommend suitable products.Explain product features, materials, warranties, and usage benefits.Help customers compare product options and make informed decisions.Maintain strong follow-ups to ensure lead conversion.Work towards achieving monthly sales targets.Communication & CoordinationCoordinate with showroom manager for stock availability.Handover customer details to accounts/admin for quotation, invoicing, and billing.
View all details
  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Communication Skills Customer Support Safety & Responsibility Awareness Attentive Problem Solving Coordination Skills Teamwork Professional Behavior Adaptability Flexibility Conflict Management
Job OverviewAn Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 1827 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environment
View all details
Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
View all details

Cabin Crew Fresher

Indo Job Solutions

Guest Handling Customer Service Hospitality Cabin Crew Complaint Handling Communication Interpersonal Skills Teamwork Leadership Ground Staff Positive Attitude Airline Procedures Flight Attendant Flight Operator
Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance
View all details
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Memnagar Ahmedabad
Outbound Calling Customer Service Customer Communication Call Center
1. Answering calls from customers professionally and responding to customer inquiries and complaints. 2. Handling and resolving customer complaints regarding product service problems. 3. Documenting all calls with regard to the customers query accurately in the software 4. Identifying, and escalating priority issues and reporting to the supervisors. 5. Research required information using available resources/software. 6. Provide quality customer support on every call 7. Following call scripts to ensure quality support for custom
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Prahlad Nagar Ahmedabad
Customer Support Good Communication Skills Domestic Calling Basic Computer Communication Customer Handling
Key Responsibilities:---- Manage incoming calls in a professional manner.---- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.---- Log customer interactions and track follow-ups.---- Offer timely and relevant solutions to resolve customer issues.---- Collaborate with team members to escalate and address more complex concerns.---- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
View all details
View More Jobs