Customer Retention Executive Job Vacancies in West Bengal

We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- Communicate with Customers: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- Resolve Issues: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- Maintain Records: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- Follow Up: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- Provide Feedback: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.

Job Title: E-Commerce Executive (Chat / Voice / Highcare)Location: KolkataJob Description:We are hiring E-Commerce Executives for Chat, Voice, and Highcare support roles. Candidates will handle customer queries, provide resolutions, and ensure a smooth customer experience.Roles & Salary:Chat & Voice Support: 15,000 20,000Highcare Support: 21,000 30,000Key Details:6 working days & 1 rotational weekly offRotational shiftsCab facility availableFreshers & experienced candidates can applyRequirements:Good communication skills (English/Hindi preferred)

Hiring for 50 Customer Retention Executive Jobs in Bardhaman for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Sc with Good knowledge in Customer Relationship, Problem Solving etc.

Job Opening: Bakery Salesman at Dough as You LikeLocation: Khidirpore and Liluah, HowrahTotal Vacancy: 2Company: Dough as You LikePosition: Bakery SalesmanJob Description:We are looking for a dedicated and customer-friendly Bakery Salesman to join our team at Dough as You Like. The ideal candidate will handle counter sales, manage customer orders, and maintain a pleasant shopping experience for our customers.Requirements:Minimum 1 year of experience working in a cake shop or bakeryMale candidates onlyBasic knowledge of computers, MS Word, and ExcelMust be a local resident (candidates from [Khidirpore and Liluah, Howrah] or nearby areas will be preferred)Good communication and interpersonal skillsResponsibilities:Assist customers with product selection and billingMaintain cleanliness and display arrangement at the counterManage daily sales records and stock entriesCoordinate with the outlet team for order updatesSalary: 8000 - 12000 (negotiable)Timings: 8am - 6pmIf you meet the above criteria and are passionate about working in a bakery environment, we'd love to hear from you! Or you can Email with attached Resume here: bizpanditindia@gmail.com

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

HANDLING OFFICE WORK, CUSTOMER RETENTION ACTIVITIES, HANDLING ACCOUNTS

Customer Relationship Executives (CREs) play a vital role in maintaining and enhancing the relationship between a company and its customers. Heres a detailed job description for this position:### Key Responsibilities:1. Customer Interaction: Engage with customers through various channels (phone, email, chat) to address inquiries, resolve issues, and provide information about products and services.2. Building Relationships: Develop and maintain strong relationships with clients by understanding their needs and providing personalized support.3. Feedback Collection: Gather customer feedback and insights to improve products and services, and communicate this information to relevant departments.4. Problem Resolution: Handle customer complaints and issues effectively, ensuring a satisfactory resolution to enhance customer satisfaction.5. Sales Support: Assist in upselling and cross-selling products or services based on customer needs and preferences.6. Data Management: Maintain accurate records of customer interactions and transactions in the companys CRM system.7. Reporting: Prepare reports on customer interactions, feedback, and trends to help management make informed decisions.### Skills Required:- Communication Skills: Excellent verbal and written communication skills to interact effectively with customers.- Interpersonal Skills: Ability to build rapport and establish trust with customers.- Problem-Solving Skills: Strong analytical skills to identify issues and provide effective solutions.- Time Management: Ability to manage time effectively and handle multiple tasks simultaneously.- Technical Proficiency: Familiarity with CRM software and other computer applications.### Qualifications:- Education: A bachelors degree in business, marketing, or a related field is often preferred.- Experience: Previous experience in customer service or relationship management can be advantageous.

We are looking for 30 Customer Relationship Executive Posts in Kolkata,Kolkata South, Kolkata,Calcutta Greens, Kolkata, with deep knowledge in Customer Relationship,CRM,Customer Care,CRO,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Paytm is looking for dynamic and passionate individuals to join our team as Field Sales Executives. This is an exciting opportunity for freshers who are eager to kickstart their career in sales and marketing. As a Field Sales Executive, you will be responsible for promoting Paytm's products and services, acquiring new customers, and driving revenue growth in your assigned territory.Responsibilities:1. Sales and Business Development: Actively engage in door-to-door sales, direct sales, and other field activities to identify potential customers, generate leads, and convert them into Paytm users. Build and maintain a strong pipeline of prospects.2. Product Knowledge: Gain in-depth knowledge of Paytm's products and services to effectively communicate their value propositions to customers. Provide product demonstrations and assist customers in understanding the features and benefits of our offerings.3. Relationship Building: Establish and nurture strong relationships with customers by delivering excellent customer service. Understand their requirements, address their queries, and provide solutions that meet their needs.4. Territory Management: Efficiently manage and prioritize your assigned territory to maximize sales opportunities. Plan and execute sales strategies to achieve targets and objectives. Continuously monitor market trends, competitor activities, and customer feedback to identify new business opportunities.5. Reporting and Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and any other relevant information using CRM tools or other designated systems. Prepare regular sales reports, forecasts, and presentations as required.6. Collaboration: Collaborate with internal teams such as marketing, operations, and customer support to ensure a seamless customer experience. Provide feedback and insights from the field to contribute to the development of new products and marketing strategies.

Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.

Dear Applicant,Responsibilities and DutiesGround Staff at an airport perform several important duties to ensure the safety and comfort of airline passengers and crew members, including check in baggage , stocking aircraft with refreshments and cleaning the plane and runway between flights.Congratulations to all the Aviation Job Seekers, there is a great opportunities to work in this Industry. Its not a consultancy.Available Location: Delhi, Kolkata etcAlso we have other vacant locations too.Hiring Company INDIGO, SPICE-JET, GO AIR,VADRADesignation: -Passport checking Officer, Air- ticketing Checking staffProfile: Passport Checking OfficerSkills : Good Communication SkillQualification - H.S Pass and Graduation

Client Handling, Customer Retention, Service Enhancement, Communicate with Customer in a effective way etc.

Develop and implement standards for ensuring customer satisfaction, dependence, and product/service patronageDirect and supervise the activities of customer relationship team to ensure they comply with acceptable standardsUtilize CRM tools in monitoring performance, managing pipeline reports and identifying new business opportunitiesCollaborate with marketing/sales staff to develop personalized approach to product sales and marketingContact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/servicesUtilize online social media platforms to engage their customers and provide quick assistance and resolution of client problemsConduct effective surveys to discover the public perception and customer opinion regarding a product, brand, or serviceCommunicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needsEstablish work objectives and implement strategies effective for realizing set goalsEnsure customers receive value for products purchased by facilitating a consumer-focused organizational structure

We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.

We (INDIAN FASHIONS) are one of Indias most reputed Online Wholesale Fashion Jewelry Store. We are based in Asansol (West Bengal). We manufacture & export High Quality Indian Fashion Jewellery to more than 35 countries across the world, since the last 17 years.We are looking for Experienced Candidates for the post of Customer Relationship Managers at our Head Office in Asansol.Eligibility Criteria : The candidate with good academic background and have good communication skills. Must have fluency in English Language. The candidate should be comfortable to deal with customers over the phone as well as through video conferencing. Job Profile: Taking outbound and inbound calls for international and domestic customers. Providing customer support ( dealing with queries, providing assistance in placing and processing orders etc) Capable of handling the customer database.Expectations :Candidates can expect frequent quarterly appraisals depending upon their performance. Great prospect of developing yourself in a corporate field. A friendly and cordial work atmosphere.Monthly Salary Expected : negotiable, based on the experience and qualification of the candidate.Additional Facilities :- Incentives, Bonus & ESI.Office Hours : In house job; 7:30 A.M. 5:30 P.M.

JOB ROLE - Customer Service AssociateEducational Qualification - 12th passAge - 18 to 30 For Male & 18 to 27 For FemaleSalary - 14K to 20KBenefits - PF , ESI , FOODING or LODGING

Qubeta Community Solutions Pvt. Ltd. - This company caters to the technology segment where we provide various technology solutions to small business viz creation of app, website development, payment gateway etc.We would like to inform you that we are seeking candidates in full time assignment of Information Technology Background for our Salt Lake Sector V Branch Office.We are hiring for our Client company.We are in receipt of a job offer and would like to invite you for an online discussion, on the platform your comfortable for. It may be mentioned that it is a direct company pay roll for the new hires.Retention Manager/Customer Relationship Manager:ONLY FEMALE CANDIDATES ,IF ANY ONE INTRESTED FOR BPO AND INSURANCE ALSO APPLIED.We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist is able to improve sales by creating lasting bonds with customers.Retention Specialist Responsibilities: Communicating with customers and sales representatives. Analyzing customer behaviour. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Meeting with the sales team to propose customer retention solutions. Writing and presenting customer behaviour reports. Building positive relationships with customers and business

Job Openings for 40 Senior Customer Service Executive Jobs for Freshers in Kolkata, West Bengal having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Retention,Customer Support,Branch Operations etc.

Retention specialists, also known as customer retention specialists, design and implement customer retention strategies to increase loyalty and retain business. They analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers.

As a Customer Relationship Executive, your main responsibility will be to build and maintain strong relationships with customers. You will handle outbound and inbound calls, focusing on customer retention through strategic communication techniques. Additionally, you may be required to provide customer service support similar to roles in airport ground staff or aviation. The ideal candidate should have excellent communication skills, be able to handle pressure well, and have a customer-centric approach to problem-solving. A 12th pass education level is required, with 0-1 years of experience in a similar role. This is a full-time position based in Howrah, working from the office.

Paytm is looking for dynamic and passionate individuals to join our team as Field Sales Executives. This is an exciting opportunity for freshers who are eager to kickstart their career in sales and marketing. As a Field Sales Executive, you will be responsible for promoting Paytm's products and services, acquiring new customers, and driving revenue growth in your assigned territory.Responsibilities:1. Sales and Business Development: Actively engage in door-to-door sales, direct sales, and other field activities to identify potential customers, generate leads, and convert them into Paytm users. Build and maintain a strong pipeline of prospects.2. Product Knowledge: Gain in-depth knowledge of Paytm's products and services to effectively communicate their value propositions to customers. Provide product demonstrations and assist customers in understanding the features and benefits of our offerings.3. Relationship Building: Establish and nurture strong relationships with customers by delivering excellent customer service. Understand their requirements, address their queries, and provide solutions that meet their needs.4. Territory Management: Efficiently manage and prioritize your assigned territory to maximize sales opportunities. Plan and execute sales strategies to achieve targets and objectives. Continuously monitor market trends, competitor activities, and customer feedback to identify new business opportunities.5. Reporting and Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and any other relevant information using CRM tools or other designated systems. Prepare regular sales reports, forecasts, and presentations as required.6. Collaboration: Collaborate with internal teams such as marketing, operations, and customer support to ensure a seamless customer experience. Provide feedback and insights from the field to contribute to the development of new products and marketing strategies.