Customer Retention Executive Job Vacancies in Tamil Nadu

We are looking for a Customer Relationship Executive to join our team in Chennai. The ideal candidate should have 2 to 5 years of experience in customer service and possess strong communication skills.Key Responsibilities:- Client Communication: Engage with clients through calls, emails, and meetings to understand their needs and provide effective solutions, ensuring customer satisfaction.- Relationship Management: Build and maintain strong relationships with existing customers to encourage loyalty and repeat business, contributing to long-term partnerships.- Issue Resolution: Address and resolve customer complaints efficiently and effectively, ensuring a positive experience while maintaining the company's reputation.- Feedback Collection: Gather feedback from clients about their experience and encourage suggestions to improve services, which will help enhance overall customer satisfaction.- Sales Support: Assist the sales team by providing relevant customer information and maintaining accurate records, which aids in making informed decisions.Required Skills and Expectations:- Strong verbal and written communication skills in English, allowing for clear interaction with clients.- Proficiency in customer relationship management (CRM) software and basic computer applications, ensuring efficient handling of customer data.- Excellent problem-solving skills, enabling the candidate to handle issues confidently and efficiently.- Ability to work effectively in a team and independently when required, showcasing adaptability.- A proactive and positive attitude, with a focus on delivering exceptional customer service.Candidates must be female and willing to work full time from the office.

We are looking for a Customer Relationship Executive in Chennai who can assist in building strong relationships with our clients and provide excellent customer service.Key Responsibilities:- Client Interaction: Engage with customers to understand their needs and provide assistance, ensuring they feel valued and heard.- Issue Resolution: Address and resolve client complaints and queries promptly, ensuring customer satisfaction remains high.- Follow-Up Communication: Maintain regular communication with clients to follow up on their concerns or feedback, ensuring that all issues are fully resolved.- Data Management: Update and manage customer information in our database accurately, which helps in effective communication and service delivery.- Sales Support: Assist the sales team by identifying potential upselling opportunities through regular interactions with clients.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to interact effectively with clients. A background in customer service or related fields with 1 to 2 years of experience is essential. The role requires a friendly and approachable demeanor to foster positive relationships. Attention to detail and strong organizational skills are necessary to manage client information and track issues effectively. Additionally, the ideal candidate should be proactive in problem-solving and able to work effectively in a team environment. Since this is an office-based position, candidates should be comfortable commuting to the workplace in Chennai.

Job Title: Tele Sales ExecutiveJob Summary:We are looking for a motivated and results-driven Tele Sales Executive to join our team. The candidate will be responsible for contacting potential customers over the phone, generating leads, explaining products/services, and closing sales.Key Responsibilities:Make outbound calls to prospective customers.Handle inbound sales inquiries professionally.Explain products/services and answer customer questions.Generate and follow up on leads.Achieve daily/weekly/monthly sales targets.Maintain and update customer database in CRM.Build and maintain good customer relationships.Resolve customer concerns and objections effectively.Prepare daily sales reports.Requirements:Proven experience in telesales, telemarketing, or customer service (preferred).Excellent communication and persuasion skills.Ability to handle rejection and remain motivated.Basic computer knowledge (MS Office/CRM software).Strong negotiation skills.Target-oriented mindset.High school diploma or graduate (as per company requirement).Skills:Strong verbal communicationSales and negotiation skillsCustomer handling skillsTime managementConfidence and positive attitude

Location: MaduraiCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 13 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

Key Responsibilities1.Make outbound calls to potential clients and introduce them to Visual Nest Pictures & Weddings services.2.Explain our offerings in Weddings, Fashion, Food/Product, and Corporate shoots in a professional and engaging manner.3.Maintain a database of leads and update client interactions in an organized manner.4.Follow up with interested clients and assist in scheduling meetings or consultations.5.Support the business development team in lead conversion and client relationship management.6.Provide feedback from client interactions to improve services and communication strategies.Requirements1.Excellent communication skills in English and Tamil (Hindi knowledge is a plus).2.Confident, persuasive, and customer-oriented personality.3.Ability to handle client queries with professionalism and patience.4.Interest in photography, cinematography, and the creative industry is a plus.5.Basic knowledge of MS Office/Google Workspace for maintaining client records.6.Students/freshers looking to gain real-world client-facing experience are encouraged to apply.What We Offer1.Hands-on experience in client communication and business development.2.Opportunity to work closely with a growing photography brand.3.Performance-based incentives.

Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales associatesCollecting customer feedback and providing updates to senior management.Ensuring compliance with all company, state, and federal laws and regulationsUtilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Collecting customer feedback and market research.

HINDI CANDIDATE - Hiring for 1 Customer Relationship Executive - HINDI LANGUAGE Job in Chennai, for Freshers,Required Educational Qualification is : B.C.A, B.Com, B.Sc, Other Bachelor Degree with Good knowledge in Outbound Calling, Teaching Hindi, Strategic Communication, Inbound Calls, Customer Retention etc. WATSAPP- 9715604164CALL 9942776631

A Lead Development Executive is responsible for building client relationships, maintains CRM Databaseand driving company growth. They work closely with sales, marketing, and management teams toincrease revenue through strategic partnerships, lead generation, and client acquisition.

Key Responsibilities:Handle inbound and outbound calls to potential clients and leads.Explain property details clearly and confidently to prospective customers.Schedule and coordinate site visits with clients.Maintain regular follow-ups and build strong relationships with clients.Update CRM software with client interactions and feedback.Coordinate with sales and marketing teamsAssist in organizing promotional activities and campaigns.

Key Responsibilities:Cold Calling:Engage in cold calling to generate leads and build a pipeline of potential customers.Inbound/Outbound Calls:Handle inbound inquiries efficiently and make outbound calls to follow up with prospects.Sales Target Achievement:Meet and exceed assigned sales targets through effective communication and follow-up strategies.Customer Relationship Management:Build and maintain strong relationships with customers, ensuring excellent customer satisfaction.Lead Conversion:Work towards converting leads into sales by understanding customer needs and providing tailored solutions.Data Management:Maintain accurate records of calls, customer details, and follow-ups in CRM tools or software.Collaboration:Coordinate with the sales team and other departments to ensure seamless customer experiences.

we are hiring customer support executive who is fluent in Tamilwe are looking for female candidates making outbound calls to potential customers

Dear Candidate,Role: CRM Education: Any graduation Company Name: Unique Measurement ServicesWalkin date: 29-01-2025 (Wednesday) to 01-02-2025 (Saturday)Roles & Responsibilities: We are hiring for both experienced and fresher, only day are shifts available Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information. Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM. Looking for candidates who have basic computer knowledge.Location; SHOP NO 3, 5/80, Mugappair Rd, Mannurpet, Padi, Chennai, Tamil Nadu 600050Maps Link; https://maps.app.goo.gl/XVmMDuDbjbvs4pGeAContact:Santhosh7358336711(if interested share the CV to this whatsapp and walkin directly) --Thanks and RegardsSanthoshHR EXECUTIVE

Customer Relationship Executive, looking good communication skill & speaking skills, customer convention skills, customer coordinate skills

Roles and Responsibilities:To Handle Inbound calls & TelemarketingManage large amounts of incoming callsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsAnalyzing customer needs and recommending products based on those needs.Meet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersGood

Role Overview:We are seeking a customer relationship executive with a minimum of 1 year of experience to join our proactive and dynamic team. The ideal candidate will possess strong communication skills in both English and Tamil, with a smart and proactive attitude. This role is crucial in identifying and nurturing potential clients, driving the growth of our business through effective lead generation strategies.Key Responsibilities:Identify and qualify potential clients through various channels, including digital platforms, phone calls, and direct interactions.Engage with prospects in a professional and client-friendly manner, understanding their needs and introducing them to our range of services.Work closely with the sales team to ensure a smooth transition of leads and support the conversion process.Maintain a detailed database of leads and track the progress of each prospect through the sales funnel.Stay updated on the latest industry trends and utilize this knowledge to enhance lead generationefforts.

CUSTOMER EXECUTIVERequirements:Must have a bachelors degreeShould possess communication and convincing skillsExperience:Freshers are mostly preferableNumber of Vacancies:OneGender:Preferably FemaleJob Location:CoimbatoreDescription:We are hiring for a Female Customer Executive for the location Coimbatore. The ideal candidate is the one who ensure the clients receive support and all their needs are met.Roles and Responsibilities:Conducting client satisfaction surveys to understand what areas of the firm's services need improvementsCatering to client phone calls and diverting the call to the relevant departmentDealing with client issues and churning out an easy-to-follow solutionManaging payment and delivery of client ordersHelping clients choose the right service for their requirements and budgetHandling client concerns and complaints in a timely mannerInforming clients of upcoming promotions or dealsEstablishing a positive rapport with all clients and customers in person or via phoneForming reports based on customer satisfaction and helping team to develop skillsFixing appointments based on the availability of customers and clientsInteracting with customers to ensure they have a desirable experienceNote:This is a full time job and Immediate Joiners are mostly preferableAbout Us:Welcome to Camouflage Clicks! We are more than just photographers we are storytellers capturing the essence of your moments. Established in November 2020, Camouflage Clicks began its journey as an event photography service with a passion for freezing fleeting moments in time and turning them into cherished memories. At Camouflage Clicks, we believe that every event deserves to be a seamless and memorable experience. Our mission is to transform your event planning journey into a stress-free and delightful adventure, where every detail is taken care of with a comprehensive range of services, we are your one-stop destination for all things event-related.

We are looking for 30 Customer Relationship Executive Posts in Chennai, Kanchipuram dist., and Thiruvallur. fresher and knowledge in Customer Retention candidates are welcome and Required Educational Qualification is : ITI, Diploma and Other Bachelor Degree.

INDIAN BANK: Job Location Chennai (EGMORE)Job Description :Mode of work: Work from OfficeSalary 10K 18K Take HomeWorking days: 6 with 1 day rotational off (last logout for women would be 6-7PM and for men it would be between 10-12PM)Preferred Candidates: Immediate Joiners and candidates with a Notice Period not more than 10 daysPreferred Languages: Hindi, English, Telugu, Malayalam, and any other languagesQualification Required: Only Graduates without backlogs (Passed out Students )Cab details: Candidates would be eligible for a drop in case the shift ends between 10-12PM (15KM radius from the office premises).Only male employees would have the late-night log out while all the females will logout by 8-9PM or earlier.3 Language Must*

Tamil Voice processGood Quality of Speech 'Required convincing powerGood quality of english knowledge Attractive incentives