Array ( [0] => customer-care-assistant [1] => nashik ) Customer Care Assistant Jobs in Nashik,Customer Service Assistant Job Vacancies in Nashik Maharashtra
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Customer Care Assistant Job Vacancies in Nashik

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Customer Care Manager (Female)

Aspire Consultancy

  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Nashik
Customer Service Software Communication Skills
Job Title: Customer Care Manager (CCM) - AutomobileLocation: NashikExperience: 3-5 YearsIndustry: AutomobileJob Overview:We are looking for a dynamic and customer-focused Customer Care Manager (CCM) to oversee customer service operations in the automobile sector. The candidate will be responsible for enhancing customer satisfaction, managing service teams, and ensuring a seamless customer experience across all touchpoints.Key Responsibilities:Manage end-to-end customer service operations for sales and after-sales supportHandle customer complaints, escalations, and ensure timely resolutionDevelop and implement customer satisfaction strategies (CSI)Monitor service quality and ensure adherence to company standardsCoordinate with service, sales, and technical teams for issue resolutionMaintain customer feedback records and generate reportsConduct regular follow-ups with customers to improve retentionTrain and guide customer care executives and service advisorsEnsure achievement of customer satisfaction and retention targetsKey Skills Required:Strong customer handling and problem-solving skillsExcellent communication and interpersonal abilitiesKnowledge of automobile service processesLeadership and team management skillsCRM software knowledgeAbility to handle pressure and manage escalationsQualification:Graduate / MBA (Preferred)Automotive or Management background preferredExperience:5-10 years in customer service within the automobile industryExperience in dealership or service center preferred.
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Customer Service Executive (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Customer Support Executive Customer Service Executive Senior Customer Care Executive
Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).
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Hiring Fresher / Customer Associate / 12th Pass

Omiz Solutions Pvt Ltd.

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai Naka Nashik
Customer Support International Call Center International Voice Process Inbound Process Voice Process Customer Service Customer Care
Were Hiring Customer Sales Associates Join our team for the US International Inbound Voice Process. Perks & Benefits: Attractive incentives & performance bonuses Professional & supportive environment Clear career growth opportunities Interested candidates can WhatsApp their resume on Contact No.:Seema Barve #9960517117 OR Email @ seema@omizsolutions.com Share it to inspire other MOVERS to push through Job Location: Nashik : Omiz Solutions PVT LTD, E-601 Business Plus, next to Sai Square, Near Mumbai Naka, Nashik -422001, Maharashtra.Lets get you hired soon! Lets build the future working with leaders
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Office Assistant (Freshers) Bhopal

Indo Job Solutions

Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Technical Support Executive Jobs For Freshers - Mumbai/Nagpur

Skylight Software Solution

Technical Services Desktop Support Customer Relationship Customer Care Customer Support
Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.
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Customer Associate

Sky Future

Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Voice Process Inbound Process Grooming
As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.
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Opening For Logistic Assistant

Resistotech Industries Private Limited

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Sinnar Nashik
Logistics Involves The Planning Including Procurement Transportation Warehousing Distribution Centers and Customer Service. Warehouse Management Inventory Management and Order Processing Are Considered AS Primary Logistics Func
Transportation, warehouse management, inventory management, and order processing are considered as primary logistics functions.Logistics involves the planning, purchasing, and delivering goods and services to customers. Logistics is used broadly to include all aspects of supply chain management, including procurement, inventory control, transportation, warehousing, distribution centers, and customer service.four major functions of logistics? Some of these functions include transportation, warehousing, and inventory management. By understanding the major functions of logistics, companies can streamline their operations to improve their bottom
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Opening For Customer Service Support

Tech Stalwart Solution

  • 0 - 5 yrs
  • Mumbai Nashik Highway
Customer Care Email Support BFSI Banking Process Insurance Agent Security Advisor Finance Advisor Customer Associate Walk in
Golden Opportunity for Email ProcessHR Contact - 9022264307 (Call / WhatsApp)Hiring for Excellent Process in Domestic domain.Required:-1. Experience in BFSI background & Complaint handling.2. Must have experience and knowledge in Email Process.3. Must have knowledge of CIBIL/Banking/ Email process.4. Good in written and verbal communication.5. Looking only for immediate joiner, who can join before 30th March.Perks & Benefits:-1. Excellent Salary in domestic industry2. Pick or drop facility within 20km from office location.3. If out of 20km can opt for travelling allowance.4. Other mandate services will be provided.
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Jobs by Popular Location

Customer Retention Executive

Global Placement & Career Guidance Center Nashik

  • 3 - 8 yrs
  • 4.0 Lac/Yr
  • Nashik
Good Personality Good Communication Customer Retention Executive Customer Care Customer Relationship Customer Support Client Relationship Customer Service Walk in
To maintain Good relations Customers & Follow up for business.
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Tele Marketing Executive (Female)

Techbona Infomatics Pvt Ltd

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Nashik
Sales Agent Sales Executive Sales Assistant Sales Executive Officer Software Sales Executive Software Sales Inbound Sales Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Responsible for making outbound calls and regular follow up to generate leadsUnderstand the Customer requirementsExplaining the software product features in detail to clients.Strong communication skills in Hindi, Marathi and English.Should be able to work with a teamGood at Compute
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Air Ticketing Staff

Smart India Private Limited

Good English Communication Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor Air Ticketing Staff
WE ARE HIRING CANDIDATES VACANCY FOR AIRPORT IN GROUND ATTENDANT STAFF.Salary Range : 22K to 35K Per Month.Age limit 18 to 37 male / 18 to 31 femaleRequired Skills : Good communications skills & pleasing personality.Salary:Rs. 2.50 Lac - 3.75 LacIndustry:Aviation / Aerospace,Functional Area:Travel / Tours / Ticketing / Airlines,Role:Reservations Executive,Reservations Manager,Cabin Crew,Airline Security Officer,Airport Coordinator,Cargo Operations/Officer/Loadmaster,Flight Dispatcher,Ground Staff,Fresher,Air Hostess,Baggage Agent-Officer-load agent-load planner,Cargo Operations-Offic
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Customer Care / Front Office/ Reception

HCG MANAVATA CANCER CENTRE

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Nashik
Front Office Executive Receptionist Administration Executive Telecaller Administration Assistant Front Desk Officer
1. PLEASING PERSONALITY.2. GOOD COMMUNICATION SKILLS IN ENGLISH & MARATHI.3. ON THE JOB TRAINING WILL BE PROVIDED.4. FINAL ROUND OF INTERVIEW WILL BE IN PERSON ONLY. IF YOU CANNOT COMEPHYSICALLY FOR INTERVIEW, PLEASE DO NOT APPLY.5. ROTATION WISE NIGHT SHIFT IS COMPULSORY. IF YOU CANNOT DO NIGHT SHIFT, PLEASEDO NOT APPLY.6. IF YOU CANNOT JOIN WITHIN ONE DAY OF SELECTION, PLEASE DO NOT APPLY.
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Hiring For B.A Freshers - Customer Care Executive

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Senior Customer Care Executive
Key ResponsibilitiesOmnichannel Support: Managing interactions across multiple platforms including live video chat, social media DMs, email, and traditional voice calls.AI-Human Collaboration: Using AI search tools to instantly surface technical documentation and using Drafting AI to craft clear, professional responses.Complex Problem Solving: Handling escalated issues that automated systems cannot solve, such as billing disputes, technical bugs, or sensitive delivery failures.Sentiment Management: Identifying a customer's emotional state (frustration, confusion, or urgency) and adapting your tone to de-escalate tension.Proactive Outreach: Contacting customers before they report a problem (e.g., notifying them of a shipping delay before they ask) to build trust.Cross-functional Feedback: Feeding real-world customer pain points back to the Product and Engineering teams to help improve the core product.
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Telecaller – Sales & Customer Service

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Telecalling Tele Caller Customer Care Assistant
I. Position SummaryThe Telecaller will be the primary voice of the company, responsible for making outbound calls to generate leads, close sales, or conduct surveys, and simultaneously handling inbound calls to address customer inquiries, process orders, and resolve basic service issues. Success in this role requires a professional, energetic, and goal-oriented demeanor.II. Key ResponsibilitiesA. Sales & Lead Generation (Outbound)Lead Contact: Initiate outbound calls to prospective clients using pre-defined call lists or databases.Product Pitch: Clearly and persuasively communicate product features, benefits, and pricing to potential customers.Sales Target: Meet and exceed daily, weekly, and monthly sales quotas and activity metrics (e.g., calls made, leads qualified, sales closed).Appointment Setting: Qualify leads and schedule appointments for the sales team where appropriate.Market Feedback: Collect and record information regarding customer needs, market trends, and competitor activities.B. Customer Service & Support (Inbound/Outbound)Inquiry Handling: Professionally answer incoming calls from customers regarding product information, service status, order placement, or account details.Issue Resolution: Diagnose and resolve basic customer complaints or technical issues, escalating complex problems to the appropriate department (e.g., Technical Support, Management).Order Processing: Accurately process customer orders, applications, and requests for service or product adjustments.Customer Retention: Follow up with existing customers to ensure satisfaction, inform them of new promotions, and encourage repeat business.Database Management: Maintain and update customer information in the CRM system accurately and promptly.;
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Opening For Customer Service Representatives

Impact HR & KM Solutions

  • 2 - 3 yrs
  • 4.0 Lac/Yr
  • Nashik
Customer Care Representative
Key Responsibilities and DutiesI. Customer Interaction and CommunicationQuery Resolution: Handle a high volume of inbound and outbound customer inquiries via phone, email, live chat, or social media in a timely and professional manner.Information Provision: Provide accurate, complete, and reliable information about the company's products, services, policies, and procedures.Issue Escalation: Identify and escalate complex or unresolved issues to the appropriate internal teams (e.g., Technical Support, Sales, or Management) for quick resolution.Documentation: Maintain detailed records of all customer interactions, transactions, comments, and complaints in the CRM (Customer Relationship Management) system.II. Product Support and SalesOrder Processing: Process orders, forms, applications, and requests accurately and efficiently.Troubleshooting: Guide customers through basic troubleshooting or step-by-step procedures to resolve simple technical or service issues.Retention & Upselling: Identify and act on opportunities to promote new products or services, maintain customer retention, and improve the overall customer experience.III. Quality and ComplianceKPI Adherence: Consistently meet or exceed individual and team performance targets, including metrics like Average Handle Time (AHT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT) scores.Process Compliance: Follow communication procedures, guidelines, and policies exactly to ensure consistency and quality of service.Feedback: Provide feedback to supervisors regarding process improvements and common customer pain points.
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