4

Collections Recovery Job Vacancies in Navi Mumbai

  • 0 - 1 yrs
  • Ghansoli Navi Mumbai
Convincing Power Collections Recovery Negotiation Skills Strategic Communication
We are looking for a motivated Collection Agent to join our team in Ghansoli, Navi Mumbai. This is a full-time position suitable for candidates with little to no experience who have completed their 12th grade.As a Collection Agent, you will be responsible for contacting customers to collect outstanding payments and resolve any payment issues. Key Responsibilities:1. Contact Customers: Reach out to customers via phone and email to remind them of overdue payments and discuss repayment options.2. Maintain Records: Keep accurate records of all communication with customers to track payment progress and reference future discussions.3. Resolve Issues: Address questions and concerns from customers about their bills or payments, working to find satisfactory solutions.4. Follow Up: Regularly follow up with customers who have not made payments, ensuring consistent communication to encourage timely payments.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, with the ability to converse confidently with customers. A good understanding of basic computer applications can be beneficial. You should also be detail-oriented to maintain accurate records and remain organized when managing calls and follow-ups. Being patient and empathetic towards customers is essential, as they may be experiencing financial difficulties. A willingness to learn and adapt in a fast-paced environment is important for success in this role.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Ghansoli Navi Mumbai
Collections Recovery Collection
We are looking for a Collection Agent to join our team in Ghansoli. The ideal candidate will help us collect outstanding debts from customers while maintaining a positive relationship with them. This is a full-time position working in the office and requires 1 to 3 years of experience.Key Responsibilities:- Contact Customers: You will reach out to customers via phone and email to remind them of overdue payments.- Negotiate Payment Plans: You will discuss options with customers who may be facing financial difficulties and help them set up feasible payment plans.- Maintain Records: You will document all communication and transactions with customers accurately, ensuring that all information is up-to-date.- Follow Up on Payments: Regularly check in with customers to ensure they stick to their payment plans and settle their debts on time.- Handle Customer Queries: You will answer any questions customers may have about their debts or payment options in a professional manner.To be successful in this role, you should have strong communication and negotiation skills, with the ability to be persuasive while maintaining professionalism. Attention to detail is crucial for tracking customer accounts and ensuring accurate records. Problem-solving skills will help you address customer concerns effectively. A positive attitude and patience will also be essential in building rapport with customers and encouraging timely payments.
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  • Fresher
  • Ghansoli Navi Mumbai
Debt Recovery Collection Process
We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.Key Responsibilities:- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.Required Skills and Expectations:- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.
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  • Fresher
  • Airoli Navi Mumbai
Collections Recovery
Join Our Team in All Collection (TC0FF RM 3378)For more Information: https://lnkd.in/dYFY4xPeExperience: 0-6 months (Freshers welcome)Location: Airoli (Mumbai)Notice Period: 0-15 daysWork Mode: OnsiteWork Timings: Fixed day shift, 9:30 AM - 9:30 PMDays Off: Rotational offJob Summary:We are looking for HSC freshers to join our team in All Collection. The ideal candidate will be responsible for handling collections for IDFC CC, Urban, Rural, and Indusind.Key Responsibilities:Manage collections and customer interactions.Handle documentation and meet targets.Requirements:HSC qualification mandatory.Experience with documentation.Strong communication and customer service skills.What We Offer:Opportunity to grow and develop your career in the collections domain.Fixed day shift with rotational off.If you're a motivated and detail-oriented individual, apply now!To apply: https://lnkd.in/dYFY4xPe
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Collections Recovery Good Communication Skills
Job Description Dear Candidates,We have an urgent job opening for Banking Loan Collection Tele caller as per below details. Tele calling: Make outbound calls to customers with overdue loan payments to initiate collection efforts. Customer Interaction: Interact with customers in a courteous and professional manner, understanding their financial situations and negotiating repayment terms. Payment Follow-Up: Follow up with customers to ensure timely repayments and maintain accurate records of interactions and payment commitments. Collections Targets: Achieve individual collection targets set by the team lead or collection manager. Customer Assistance: Provide support and assistance to customers in resolving their payment-related queries or concerns. Compliance: Adhere to the legal and regulatory guidelines related to collections and ensure ethical and fair collection practices. Customer Data Management: Update and maintain customer records and payment information in the collection management system. Reporting: Provide regular updates on collection activities and performance to the team lead or collection manager. Team Collaboration: Collaborate with the tele calling team, collection managers, and other cross-functional teams to share insights and improve collection strategies. Quality Assurance: Ensure accuracy and completeness of data entered in the collection system and compliance with the organizations policies. Limited seats are available so hurry up and book your interview slot.Thanks & Regards,Priya PandeyHR Manager.
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