Collection Process Job Vacancies in Delhi NCR

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

Ganpati Associates is a financial services organization specializing in loan collection and recovery services. We work with leading banks and NBFCs for Personal Loan and Business Loan collections. With 4 branches in Delhi - Janakpuri, Laxmi Nagar, Preet Vihar, and Naraina Vihar - We have a growing portfolio and client base. We emphasize transparent processes, professional service, and ethical recovery practices. We offer a fast-paced work environment that supports learning, performance, and long-term career growth.Role Description:This is a full-time, on-site role at our Naraina Vihar, Delhi location for the Loan Collection Department. The role involves contacting customers via phone and field visits to remind and negotiate repayment of outstanding Personal Loans and Business Loans.The candidate will be responsible for maintaining accurate records of customer interactions, updating payment status in internal systems, handling cash collection where required, and ensuring proper documentation as per company policy. Daily tasks include resolving customer queries related to loan accounts, coordinating with the finance team for discrepancies, and preparing daily collection reports. The position requires strict adherence to regulatory and company guidelines while maintaining respectful and professional communication with customers.Qualifications: Strong skills in Debt Collection and Cash Collection with knowledge of structured recovery processes.Excellent Communication, Negotiation, and Customer Service skills.Basic knowledge of Finance, loan terms, payment schedules, and account reconciliation.Proficiency in maintaining records, using MS Excel / Google Sheets and collection software.Attention to detail, high integrity in handling cash and data, and ability to achieve collection targets within timelines.Prior experience in Personal Loan / Business Loan Collection, Banking, or NBFC sector will be preferred.Minimum High School Diploma; a degree in Commerce, Business, or a related field is an advantage.Must be comfortable working on-site in Naraina Vihar, Delhi and for field collection work.

Job Title- Telecalling ExecutiveLocation- Tilak Nagar New DelhiExperience- 3 months- 6 YearsEmployment Type- Full TimeJob Summary-We are looking for telecalling executive to manage outbound calls for collections in Banking Process of personal loans & credit cards.No Sales process. Only collections process.Negotiate payment commitnents and followup to ensure timely payments.Maintain professional communication during collection activities.

We are looking for a Collection Agent to join our team in Sector 49. As a Collection Agent, you will be responsible for contacting clients to collect overdue payments and ensure that accounts are up to date. This role requires a professional who is skilled in communication and negotiation.Key Responsibilities:- Contact Clients: Reach out to clients via phone or email to remind them about outstanding payments.- Negotiate Payments: Discuss payment options with clients to help them settle their debts while maintaining a positive relationship.- Maintain Records: Keep accurate records of all communications and payments in the system to track progress effectively.- Resolve Issues: Handle any disputes or issues that clients may have regarding their accounts and work to find a resolution.- Follow Up: Regularly follow up with clients who have not responded to initial contact, ensuring that payment deadlines are met.Required Skills and Expectations:Candidates should have at least one year of experience in a similar role. A minimum education of 12th grade is necessary. Strong communication skills, both verbal and written, are essential for explaining payment terms clearly. You should be good at negotiating and comfortable dealing with difficult conversations. The ability to maintain a positive attitude, even in challenging situations, is important. You must be organized and detail-oriented, ensuring accurate records are kept. The role requires a full-time commitment, and you will need to work from the office.

We are looking for an enthusiastic Tele Caller to join our team in Kakrola, Delhi. The ideal candidate will have 1 to 7 years of experience and a minimum education level of 10th pass. This full-time position requires working from the office.Key responsibilities include: Lone And Credit Card Collection 1. Making Outbound Calls: You will contact potential customers to sell products or services, ensuring a clear and friendly communication style.2. Understanding Customer Needs: Listen to customers, identify their requirements, and provide tailored solutions that meet their needs.3. Data Entry and Record Keeping: Accurately maintain records of calls, customer interactions, and transactions in our database for future reference.4. Following Up: Maintain regular follow-ups with leads to convert them into customers and build relationships.5. Meeting Targets: Achieve set sales targets by delivering persuasive pitches and effectively closing sales during calls.Required skills and expectations include:- Communication Skills: You should be able to convey information clearly and effectively while maintaining a positive attitude.- Persuasiveness: A knack for convincing customers and turning inquiries into sales is crucial for success.- Basic Computer Skills: Familiarity with computer applications and data entry is necessary for maintaining client records.- Problem-Solving Ability: You must efficiently handle objections and provide solutions to customer concerns.- Team Player: You should be comfortable collaborating with team members to achieve common goals.

SPOCTO Solutions private limitedJob Title: Debt Recovery Agent (DRA)Location: Noida, Sector 62 (nearby Electronic City Metro Station and Corenthum Building, 3rd Floor)Shift Timing: 9:30 AM to 6:30 PM (with rotational week off)Job Summary:We are seeking a highly motivated and results-driven Debt Recovery Agent (DRA) to join our team. As a DRA, you will be responsible for recovering debts from clients and ensuring timely payments. If you have good communication and negotiation skills, and are comfortable working in a fast-paced environment, we encourage you to apply for this exciting opportunity.Key Responsibilities:Recover debts from clients through effective communication and negotiationIdentify and resolve issues related to debt recoveryWhy you should join us:Competitive salary as per market standardsRotational week off to ensure work-life balanceOpportunities for growth and professional developmentCollaborative and dynamic work environmentHow To ApplyContact person : Gunshika GoyalContact Number : 92663 05674

- Proven experience in debt collection or similar financial roles (1 year minimum).- English speaking, Indian language speaking, Strong negotiation and communication skills.- Ability to handle challenging conversations with clients- Proficiency in using Microsoft Office.- Performance-oriented.- Contact clients to collect outstanding debts by phone calls, whatsapp, SMS, email, etc.- Make phone call records on collection system.- Good communication skill and persuasive.

Key ResponsibilitiesCollections: Make outbound calls to customers with overdue payments. Explain account status and negotiate payment arrangements. Update account records accurately after every interaction. Follow up on promises to pay and ensure timely recovery. Adhere to FDCPA and client-specific compliance regulations.Customer Service: Handle inbound calls regarding billing, account status, disputes, and service-relatedissues. Provide first-call resolution and ensure customer satisfaction. De-escalate issues professionally and transfer to appropriate teams when necessary

Site Visit Daily.Understanding scope of project.Material storage, Work place identity (coordination with Client)Material Entry and safety compliances (Procedure)Maintain Documents (Aadhar card and Photo) and Attendance of each labour.Send weekly Attendance report to HR.Collection of form 5 from clients.WC policy file maintain and take care of expiry date of Labour license.Maintain stock register and Safety of Material at site.Site mobilization list (Pre-requisite list for material)Check drawing and get it verified with Project engineer.Storage of Material, Quality and Quantity check and Receipt of it.Check full material has been delivered at sit - short supply of materials not allowed.Issue material to contractor with issue slip format.Reconciliation of consumer goods.Inform any variation in drawing to project engineer.Submit the receipt of chalan to project engineer.Submit daily morning and evening report in set format on whatsapp group.Meeting with client.Check installation quality.Take prior approval from PE/PM if any changes need to executeKeep record of material except equipments.Tracking of the project and material delivery schedule,Carry out execution of project as per tracking schedule which will be prepared by PM.Project submission set.Measurements fortnightly.Document and maintain test reports (ex. Piping, Nitrogen test, etc.)Coordination in terms of clearance with client.DPR (daily performance report) in specific report.Quality checking report maintained and submission fortnightly to PE.Making of As build report.at the time of finishing the project.Prepare Mock out (Blue print)Performing IQ, OQ, PQ.Taking out surplus material from site and take care of cleaning At the end of Project.Awareness among labour regarding discipline and Labour managementEnsure that company does not need t pay ay penalty regarding discipline issue of the labour.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Calling process

WE HAVE OPENINGS IN COLLECTION RECOVERY PROCESS FOR TEAM LEADER AND FOR TELECALLERS BOTH DRA AND N0N-DRA CAN APPLY THIS OPPORTUNITY

We are seeking a dedicated and proactive Debt Recovery Agent to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements. Key Responsibilities: Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans. Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances. Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company. Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements. Provide regular reports to management on debt recovery activities and progress towards targets. Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information.Required Qualifications: High school diploma or equivalent; a degree in finance, business, or related field is a plus. Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector. Knowledge of relevant debt collection laws and regulations.DRA Certified.Walk-In Interview - Mon to Sat, 10Am to 4 PM.Venue - H 25, 1st Floor, Sector 63, NoidaConnect HR - 8800387402 (WhatsApp/Call)Regards,HR Gaurav

EMI COLLECTION

Outbound Telecalling Job Banking Process Govt Bank and Private Bank Process

If youre passionate about fieldwork, love connecting with people, and want to achieve financial growth, this role is made for you!, This is your chance to combine adventure with earning potential. Step out of the office, work independently, and be the face of impactful collections while staying rooted in your city.Incentives upto 9000Bonus 2900Petrol allowance 4000Candidate must have bike , RC and driving licenseWork from your own location

Collection exp 1 - 3 yr banking telecalling

Dear All, we Need Candidate for Baking & NBFC Collection process on very High Priority

On-the-job Product Training of new joinees Maintain MIS for Allocated Pool Tracking Callers productivity Inspire / motivate callers to achieve targets Sending Pick-up files to FPRs Co-ordinate with product field FPRs Identifying critical cases and act accordingly Prepare strategies for achieving Team targets Coordinate with Collection agencies Handling Escalation calls /agitated customers Performance review of callers on daily weekly monthly basis Plan for absenteeism in the team and ensure smooth work flow Liaise between different departments