We are seeking a dedicated and proactive Debt Recovery Agent to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements.
Key Responsibilities:
• Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans.
• Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances.
• Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company.
• Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements.
• Provide regular reports to management on debt recovery activities and progress towards targets.
• Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information.
Required Qualifications:
• High school diploma or equivalent; a degree in finance, business, or related field is a plus.
• Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector.
• Knowledge of relevant debt collection laws and regulations.
DRA Certified.
Walk-In Interview - Mon to Sat, 10Am to 4 PM.
Venue - H 25, 1st Floor, Sector 63, Noida
Connect HR - (WhatsApp/Call)
Regards,
HR Gaurav
Experience
1 - 5 Years
No. of Openings
30
Education
Higher Secondary, B.A, B.C.A, B.Com, Any Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.Com
Role
Tele Collection Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
H 25, 1st Floor, Xenon Premium Office, Sector 63, Noida, Uttar Pradesh, 201301