Client Administration Job Vacancies in Kanyakumari

Job SummaryWe are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments.Key ResponsibilitiesHandle client communications through calls, emails, and meetings.Build and maintain strong relationships with existing clients.Coordinate with internal departments to ensure timely project completion.Track client requirements and provide regular updates.Resolve client concerns and ensure customer satisfaction.Monitor project progress and service quality.Maintain client records and CRM data accurately.Follow up with clients for feedback and future business opportunities.Support business growth through client retention and referrals.Prepare daily, weekly, and monthly client activity reports.Manage and guide the CRM team to achieve departmental goals.Ensure smooth execution of company policies and client commitments.Required SkillsExcellent Communication SkillsClient Relationship ManagementTeam Handling & CoordinationProblem-Solving AbilityTime ManagementCRM Software KnowledgeMS Office & Reporting SkillsCustomer Service OrientationQualificationAny Degree / MBA PreferredExperience in CRM, Customer Support, Client Servicing, or Operations Management

Excellence in Administration & Client HandlingThe ability to plan and strategy at a senior level, Effective Team Management, capabilities, and Digital Marketing Knowledge across all services.Provide end-to-end project management, seek opportunities for improvement, and suggest new projects.