Roles and Responsibilities: -1) facilitate insurance claims non motor. (Life and Non-Life) 2) Handle high-volume claim processing, including document review, data entry, and investigation.3) Research, analyze, and resolve claims and process payments follow-ups. 4) Experience in to Life & General insurance Claim (Broking firm experience) 5) Provide superior customer service to internal and external customers via phone, email, and in-person encounters6) Research and validate benefits, address discrepancies, and resolve customer complaints7) Stay current with changes in the industry through coursework, training, and conferences8) Develop and maintain workflow processes to optimize productivity and reduce costs