Roles and Responsibilities: -
1) facilitate insurance claims non motor. (Life and Non-Life)
2) Handle high-volume claim processing, including document review, data entry, and
investigation.
3) Research, analyze, and resolve claims and process payments follow-ups.
4) Experience in to Life & General insurance Claim (Broking firm experience)
5) Provide superior customer service to internal and external customers via phone,
email, and in-person encounters
6) Research and validate benefits, address discrepancies, and resolve customer
complaints
7) Stay current with changes in the industry through coursework, training, and
conferences
8) Develop and maintain workflow processes to optimize productivity and reduce costs