12

Chat Support Executive Work From Home Jobs in Delhi NCR

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO Work From Home
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling Work From Home
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions Work From Home
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
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Customer Management Telesales Executive telecaller Executive Chat Support Work From Home
Hiring Freshers! Work From Home Customer Support Executive Remote Work From Home Salary: 18,000 25,000/month Full-Time Entry-LevelAre you a fresher looking to kickstart your career? Were offering a great work-from-home opportunity for individuals with strong communication skills and a passion for helping customers.No prior experience? No problem! Training will be provided. What Youll Do:Interact with customers via phone, email, or chatResolve queries and provide accurate informationMaintain clear records of interactionsDeliver a smooth and friendly customer experience What Were Looking For:Freshers welcome! No prior experience requiredGood communication skills (English and/or Hindi)Basic computer and typing knowledgeA reliable internet connection and quiet workspace What We Offer:Salary between 18,000 25,000/monthWork from the comfort of your homeFriendly team and full training providedGrowth and career development opportunities Ready to begin your career from home?Click Apply or share this post with someone whos looking for a remote job!#FreshersHiring #WorkFromHomeJobs #CustomerSupportJobs #RemoteJobs #HiringNow #EntryLevelJobs #JobSearch #CustomerService
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO Work From Home
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Chat Support Executive

The It Cart Corp

  • 1 - 6 yrs
  • 3.8 Lac/Yr
  • Noida
Online Chat Representative Sales Retail Sales Executive Retail Sales Customer Service Customer Management Work From Home
Job Description: Online Chat Agent Sales (Inbound & Outbound)Job Location: RemoteShift Time: Night shift (09:30 PM to 07:00AM) IST (Including Break)Working days: Monday to SaturdayCompany Name- THE IT CART CORPEmployment Type: Full TimeExperience: Fresher/1-2 years (Preferred)Compensation: 3 LPA (Negotiable)Education: UG/PG (Any Graduate)No. of vacancy: 4Industry: Retail and FurnitureWe are seeking Online Chat Agent Sales for an International Process.Key Responsibilities:Engage with prospective clients via live chat and calls providing timely and accurate responses to inquiries about our digital marketing services.Identify customer needs and recommend appropriate solutions to drive sales.Assist clients in navigating our service offerings and understanding how they can benefit their businesses.Proactively follow up with leads and encourage them to take the next steps in the sales process.Maintain detailed records of customer interactions and sales activities in our CRM system.Collaborate with the sales and marketing teams to refine chat strategies and enhance customer engagement.Stay informed about industry trends, competitive landscape, and product knowledge to provide insightful recommendations to clients.Meet or exceed daily and monthly sales targets while maintaining high customer satisfaction levels.Qualifications:Previous experience in Online sales, or a similar role, preferably in a digital marketing environment.Excellent written and verbal communication skills with a strong ability to engage and persuade customers.Excellent interpersonal and business communication skills verbal and written.Proficient in using live chat tools and CRM software.Ability to work independently and manage time effectively in a fast-paced setting.A positive attitude and a passion for helping clients succeed.How to Apply: Interested candidates should submit their resume on our mail (hr@theitcart.com) or whtsapp us on 8174990067.
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Call Center Executive Customer Relationship BPO Executive BPO Operations Domestic BPO Voice Process Executive Call Coordinator BPO Non Voice Chat Support Executive Chat Support Chat Process Chat Process Executive Customer Associate Customer Care Cons Work From Home
Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven
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Telecaller Chat Process Email Support Executive Customer Care Executive Work From Home
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Customer Support Executive

Gyaanstore Pvt Ltd

  • 0 - 1 yrs
  • Delhi
Chat Support Executive Customer Support Executive Work From Home
Job Title: Customer Support ExecutiveCompany: Gyaanstore Pvt LtdLocation: WFH [Work From Home]Position Type: Full-TimeAbout Gyaanstore Pvt Ltd:Gyaanstore Pvt Ltd, a leading online bookstore, is seeking a dynamic and customer-focused individual to join our team as a Customer Associate. At Gyaanstore, we are passionate about connecting people with the joy of reading and learning. If you are enthusiastic about books, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to embark on this exciting journey with us.Key Responsibilities:1. Customer Service Excellence:- Provide exceptional customer service by assisting customers with inquiries, and order-related concerns.- Ensure a positive and memorable shopping experience for every customer.2. Product Knowledge: [Training will be provided]- Develop in-depth knowledge of our book inventory to assist customers effectively. - Stay informed about new releases, promotions, and recommend personalized reading selections.3. Communication:- Respond promptly to customer inquiries via email, chat, and phone.- Effectively communicate promotions, policies, and procedures to customers.4. Problem Resolution:- Address and resolve customer complaints and concerns in a professional and empathetic manner.- Collaborate with internal teams to solve complex issues and improve overall customer satisfaction.5. Qualifications:- Graduated with a bachelor's degree from a recognized institution.- Excellent communication and interpersonal skills.- Fluent In English Communication.- Strong organizational abilities and attention to detail.- Computer literacy- Must Have Computer and stable Data Connection.How to Apply:
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Live Chat Executive

Singh Recruitment

  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kirti Nagar Delhi
Customer Care Representative Chat Support Work From Home
Should be able to read, write & understand the english very well.. Scale yourself with 6 or more out of 10
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Microsoft Office Data Entry Executive Back Office Executive Backend Computer Operator Microsoft Word Microsoft Excel Part Time Data Entry English Typing Data Typing Chat Support Email Support Executive Work From Home
SRG Infotech Solutions providing Genuine Part Time - Full Time Data Entry Project / Back Office Project/ Home Based Project and urgently Need candidate who have competency in Word , Excel, PowerPoint. Should Have knowledge of Data Entry in computer would be an added advantages.Vacancies : 99Jobs are :1) Data Typing in MS Word2) Number Entry In Excel3) Handwriting Form Filling4) Digital Form Filling Job5) Outsourcing JobRequired Skills and Qualifications:Candidate Should have working Laptop & PC at home.Can Work on Any Location across India (Work From Home).Freshers / Housewife / Retired Person are WelcomeResponsibilities:Scan And Print documents as given by CompanyReview and verify the entries of others.Maintain the records in Secure & Confidential mode.Require Complete Updation of Data on Weekly Basis.For More Details Regarding This Job Kindly Apply Now Or Contact @ ( 9 33 015 35 72 )
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO Work From Home
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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