Chat Support Executive Graduate Jobs in Mohali

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Urgent Hiring for Chat Executive for BPOWork from the office only.Job Location: Mohali/ ChandigarhQualification: 12th & aboveSalary: up to 25k to 30kNo charges/ Direct HiringFor More detailsCall or WhatsApp - 7658043424Email- hr02skywaysolution@gmail.com

Urgent hiring for chat ProcessSalary - upto 25kjob Location - Mohali / ChandigarhQualification - 12th & aboveGood communication skills required.for more information call @ 9041743665

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

Were Maropost-India, a 2022 Great Place To Work certified company and Canadas 4th fastest growing tech company as named by Profit 500! Our Software as a Service Marketing Cloud technology provides organizations with a single platform to connect with customers via marketing automation, mass and transactional email, social media, mobile messaging, landing pages, and ecommerce.Our platform is used and trusted by thousands of brands worldwide to maximise their revenue. Our unified ecommerce platform empowers thousands of B2B and multi-channel ecommerce businesses, big and small, to achieve more. From online stores, POS terminals and marketplace connections, to inventory, order management and shipping, our all-in-one platform connects it all.Were on a mission to build the most technically advanced marketing & ecommerce platform in the world coupled with unsurpassed customer service and support.About the Position: Maropost is looking for a client-focused and detail-obsessed individual to join our Mohali office. If you're passionate about Customer Success, want to work with other brilliant people, and are eager to learn (and have fun) along the way, Maropost is the place for you. What you'll bring to Maropost: Written & Communication Skills Advance levelExposure to working in night shiftsHands on troubleshooting skills Technology levelAbility to adapt to situations and changesA go-getter attitudeAbility to function with limited supervisionHands on client communication through Chat and EmailTeam PlayerExperience in working under pressureQuick leanerGood understanding of HTML,CSS & MysqlAn out of the box thinker & a quick leaner at the technology front4-5 years of SaaS work experienceUnderstands SDLCExperience in interacting & working with cross functional teams

Hiring for International processDesignation- Customer Care RepresentativeJob Location- Panchkulashift: Rotational/ 5 days working

Hiring For BPO (Voice & Chat process)Work from office onlyLocation- Mohali, ChandigarhGood communication skills requiredQualification- Min 12th & aboveSalary- 18k to 30kInterested can contact

Hiring For Domestic Chat Process(Work From Office)Salary - Up to 20,000/- Location - MohaliQualification - 12th or aboveRotational Shifts For Male /Day Shift For Female6 Day's workingCandidate should be Good with EnglishAge Till - 19 To 28 are eligible For more information call @9988352892hr04skywaysolution@gmail.comHR-Kumar

Resolving customer grievancesAddress customer queriesMaintain good relations with clients & CustomersRegular follow-up with clients&customersTeam handingDriving Team's performanceAchieving quality targets