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Fresher Cargo Manager Jobs

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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Visakhapatnam
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
Join our team in Amritsar as an Airline Ground Staff member. This role is crucial for ensuring smooth operations at the airport, providing excellent service to travelers, and maintaining safety and efficiency.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n n2. Safety Compliance: Follow safety protocols and guidelines to maintain a secure environment for both passengers and staff.nn3. Communication: Act as a point of contact between passengers and the airline, providing necessary information and addressing any concerns effectively.nn4. Baggage Management: Monitor and assist with the proper handling and delivery of baggage to minimize delays and enhance customer satisfaction.nn5. Team Coordination: Collaborate with various departments, including pilots and cabin crew, to ensure seamless operations.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 10th pass and be comfortable working full-time in an office setting. The role is open to individuals with zero to five years of experience, making it suitable for both freshers and those with some prior experience. Strong interpersonal skills are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are also important, as is a commitment to maintaining high standards of service and safety.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Kochi
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are looking for a dedicated Ground Staff Supervisor to oversee operations at our location in Kochi/Cochin, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum educational qualification of completing the 12th grade. The position is full-time and requires working from the office. nnThe Ground Staff Supervisor will be responsible for managing ground staff activities and ensuring smooth operations. This includes supervising team members, coordinating tasks, and providing guidance to ensure efficiency and adherence to company standards. The supervisor will also be in charge of training new staff, helping them understand their duties and responsibilities. nnKey responsibilities include:nn- Team Management: Oversee daily activities of ground staff, ensuring everyone understands their roles and operates effectively.n- Training and Development: Provide orientation and continuous training to new team members to keep them updated on protocols and procedures.n- Operational Coordination: Coordinate with other departments to ensure seamless service delivery, maintaining communication and collaboration.n- Quality Control: Monitor services provided by ground staff to ensure they meet company standards and passenger satisfaction.nnRequired skills and expectations include strong leadership qualities, effective communication abilities, and a proactive approach to problem-solving. Candidates should demonstrate responsibility, attention to detail, and the ability to work in a fast-paced environment.
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Air Ticketing Executive - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Shimla
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Ground Management
We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Kolkata
Airport Operation Airport Ground Handling Air Cargo Cargo Handling Ground Handling Ground Management Ground Operation Airport Cargo Ground Staff Activities Airport Ramp Ground Manager Customer Service
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Jammu
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Internal Communication Airport Operation Cargo Handling Ground Management Aviation Security Personality Development Ground Handling Airport Cargo
We are looking for enthusiastic, responsible, and customer-oriented candidates for the position of Airport Ground Staff. The selected candidates will be responsible for assisting passengers and ensuring smooth airport operations.Key Responsibilities:Assist passengers with check-in and boarding procedures.Handle passenger queries and provide customer support.Assist with baggage handling and luggage-related enquiries.Guide passengers regarding flight schedules, boarding gates, and airport facilities.Support airport operations and maintain service standards.Coordinate with airport departments for smooth operations.Ensure passenger satisfaction and professional service.Eligibility Criteria:Minimum Qualification: 10th / 12th Pass or Graduate.Age Limit: 18-30 Years.Good communication and interpersonal skills.Basic English and Hindi communication skills.Freshers and experienced candidates can apply.Required Skills:Customer ServiceCommunication SkillsTeamworkProblem-Solving AbilityProfessional AttitudeJob Type: Full-TimeDepartment: Airport Operations / Ground Handling
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Cargo Supervisor Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Good Management Positive Attitude Documentation Aviation Cargo Handling Ground Operation Quick Learner Good Communication
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Cargo Supervisor to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in logistics. You will be responsible for overseeing cargo processes to ensure smooth operations.nnKey Responsibilities:nn- Monitor Cargo Operations: Supervise the loading and unloading of cargo, ensuring operations comply with safety and quality standards.n- Coordinate with Team: Work closely with warehouse staff and other departments to facilitate efficient cargo management and clear communication.n- Maintain Documentation: Ensure all cargo paperwork is accurate and up-to-date, including invoices, shipping documents, and inventory records.n- Problem Solve: Address any issues that arise during cargo handling and coordinate with relevant parties for quick resolutions.n- Conduct Safety Checks: Regularly review safety procedures and ensure all team members adhere to safety protocols.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and show a willingness to learn and adapt. Strong communication skills are essential, as you will be working with various teams. Organizational abilities are crucial to manage paperwork and logistics efficiently. Attention to detail is necessary to ensure all cargo operations are executed accurately. Being proactive in problem-solving will help you succeed in this role, as quick thinking is often required in logistics operations. A commitment to safety and teamwork is also expected.
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Warehouse Supervisor Cargo Warehouse Logistics Operations Warehousing Warehouse Operations Packaging Logistics Management Freight Management
As a Warehouse Supervisor, you will be responsible for overseeing daily warehouse operations to ensure smooth and efficient functioning. Your role is crucial in maintaining organization and productivity within the warehouse.- Supervise daily operations: You will oversee the daily tasks performed by warehouse staff, ensuring that everyone is working efficiently and following safety protocols.- Manage inventory: You will be responsible for keeping track of stock levels and ensuring that inventory records are accurate, so we always know what products are available.- Coordinate shipments: You will organize and schedule the timely dispatch of products to ensure that customers receive their orders on time.- Maintain safety standards: You will enforce safety protocols and ensure that all warehouse staff adhere to safety regulations to prevent accidents.- Train and guide staff: You will provide training and support to new employees, helping them understand their tasks and the importance of teamwork.- Handle equipment: You will make sure all warehouse equipment is properly maintained and that staff is trained on how to use it safely.To succeed in this role, you should have a high school diploma and some experience in warehouse operations. Strong leadership skills are essential, as you will need to manage a team effectively. Good communication skills are important for coordinating with staff and other departments. You should also be detail-oriented and able to handle inventory management tasks accurately. Being organized and capable of multitasking will help you succeed in this fast-paced environment.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Bhubaneswar
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:BhubaneswarRourkelaAngulJayporeJharsugudaUtkelaVishakhapatnamRaipurAmbikapurJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airport Ground Staff in Bhopal, India, and be an essential part of the airport operations. This full-time position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade.nnKey responsibilities include:nn1. Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a smooth and pleasant experience.n n2. Safety Compliance: Ensure all safety protocols are followed during passenger boarding and deplaning processes to maintain airport safety standards.nn3. Communication: Provide clear information to passengers regarding flight schedules, gate changes, and other travel-related inquiries to keep everyone informed and comfortable.nn4. Team Collaboration: Work closely with other airport staff members to coordinate functions and resolve any issues that arise during operations.nn5. Customer Service: Address passenger concerns and queries promptly, maintaining a friendly and professional demeanor at all times.nnRequired skills and expectations include the ability to communicate effectively, both verbally and in writing. A strong focus on customer service and the capability to work in a fast-paced environment are essential. Candidates should have a positive attitude, be detail-oriented, and demonstrate teamwork. Being reliable and punctual is also crucial, as is the ability to adapt to changing situations while maintaining a calm approach.
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  • 0 - 2 yrs
  • Indore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring smooth airport operations. Your dedication and quick actions contribute significantly to a positive travel experience for passengers. Key responsibilities:- Check-in Assistance: Assist passengers with check-in procedures, helping them through the process of obtaining boarding passes and checking luggage.- Baggage Handling: Ensure that passengers' luggage is loaded and unloaded from aircraft safely and efficiently, preventing damage and loss.- Customer Service: Provide excellent customer service to passengers, addressing their queries and concerns, ensuring they feel valued and supported.- Security Compliance: Assist in following security protocols, which includes checking identification and ensuring that restricted areas are accessed only by authorized personnel.- Flight Coordination: Work closely with the flight crew and other airport staff to facilitate smooth operations, helping manage boarding procedures and communicating any relevant information.Required skills and expectations:Candidates should possess a high school diploma or equivalent, and prior experience is not required, making this position suitable for recent graduates or those seeking to enter the aviation industry. Strong communication skills are essential to interact effectively with passengers and colleagues. Additionally, candidates must demonstrate a commitment to teamwork and have a customer-oriented attitude. A basic understanding of airport operations is a plus, though training will be provided to support your success in this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Shillong
Interpersonal Skills Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as an Airport Ground Staff member in Shillong, India. This role is ideal for individuals looking to start their career in the aviation industry, offering a chance to support the seamless operation of airport services.nnKey responsibilities include assisting passengers with check-in procedures. You will help travelers check their baggage and provide boarding passes. Next, customer service plays a significant role; you will assist with inquiries and address any concerns passengers may have, ensuring a positive experience. You will also be responsible for coordinating with cabin crew and ground handling teams to ensure timely departures, maintaining communication for any updates or changes. Furthermore, you will help enforce safety regulations, ensuring compliance with airport protocols to guarantee a safe environment for all.nnCandidates should have completed their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude and a willingness to help are essential, as the role involves providing assistance in a fast-paced environment. Basic knowledge of airport operations can be beneficial but is not mandatory. Finally, a commitment to maintaining professionalism and a focus on excellent customer service is vital for success in this role. If you are eager to learn and grow within the aviation sector, this is an excellent opportunity for you.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Ground Management Aviation Airport Ground Handling Airport Cargo
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 12th grade education. nnAs an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services, providing assistance to passengers, and maintaining safety protocols.nnKey Responsibilities:nn1. Check-in Assistance: Help passengers with the check-in process, ensuring their luggage is handled correctly and efficiently, and providing boarding passes.nn2. Customer Service: Address passenger inquiries and concerns, ensuring a pleasant experience by offering support and information about flights, luggage, and airport facilities.nn3. Baggage Handling: Oversee the loading and unloading of baggage onto and from aircraft, guaranteeing that luggage is transported safely and efficiently.nn4. Safety and Security: Ensure compliance with airport safety and security regulations, guiding passengers through necessary procedures and protocols.nn5. Coordination with Airlines: Work closely with airline staff to ensure timely boarding and departure of flights while managing any unexpected delays or issues.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong sense of responsibility is essential for handling luggage and maintaining safety standards. The ability to work as part of a team in a fast-paced environment is necessary. Freshers are encouraged to apply, and training will be provided to help new employees succeed in their roles.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Female
  • Guwahati
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airline Ground Staff to join our team in Guwahati, India. This full-time position is ideal for freshers or those with minimal experience who are passionate about the aviation industry.Key responsibilities include assisting passengers with check-in and boarding procedures, ensuring smooth luggage handling, and providing information about flights and airport services. You will play a vital role in creating a positive travel experience for our passengers.In addition, you will be responsible for monitoring flight schedules, managing boarding gates, and addressing any issues that arise during the check-in and boarding process. Maintaining a clean and organized environment in the airport terminal is also essential.To be successful in this role, you should possess strong communication skills to effectively interact with passengers and colleagues. Attention to detail is crucial to ensure all procedures are followed correctly. You must be able to work in a fast-paced environment and handle stressful situations with a calm demeanor. Punctuality and reliability are also key, as you will be part of a team that operates on strict time schedules.Candidates should have completed their 10th standard and be female, as per the job requirements. We welcome enthusiastic individuals eager to learn and grow in the aviation field.
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Airport Ground Staff Jobs For 12th Pass Freshers

Priyanya Aviation Services Private Limited

  • Fresher
  • 2.8 Lac/Yr
  • Airport Guwahati
Airline Operations Aviation Hospitality Airport Operation Ground Staff Activities Ground Handling Ground Operation Airport Ground Handling Aviation Security Ground Management Passenger Handling Interpersonal Skills Airport Cargo Cargo Handling
As an Airport Ground Staff member in Guwahati, you will play a crucial role in ensuring the smooth operation of airport services. This position is open to both male and female candidates, with a focus on freshers who have completed their 12th grade.Key responsibilities include assisting passengers with check-in and boarding procedures, handling luggage, and providing information about flight schedules and services. You will also need to collaborate with various airport departments to ensure timely flight operations and assist in maintaining safety protocols within the terminal.To excel in this role, candidates must possess strong communication skills in Hindi and English; knowledge of additional languages will be an advantage. You should demonstrate flexibility in working various shifts, as the position requires adaptability to changing schedules. Excellent interpersonal skills and the ability to work as part of a team are essential.The position is a full-time office-based role at the airport, which may require standing for extended periods. There are no specific travel or fieldwork requirements, but you must be prepared to manage tasks in a dynamic airport environment. Immediate availability and a willingness to learn are key traits we seek. Being part of our ground staff team not only offers an impactful role in passenger services but also the opportunity to develop valuable skills in the aviation industry.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Amritsar
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking a dedicated Customer Support Representative to join our team in Amritsar. This position is ideal for individuals with a passion for helping customers and a willingness to learn. You will play a crucial role in ensuring customer satisfaction and enhancing our service quality.Key Responsibilities:1. Respond to Customer Inquiries: Engage with customers via phone, email, or chat, providing clear and helpful responses to their questions or concerns.2. Provide Product Support: Assist customers in understanding our products and services, ensuring they make the best use of our offerings.3. Resolve Issues: Identify customer problems and work towards timely resolutions, ensuring a positive experience for every customer.4. Document Customer Interactions: Accurately record customer questions, issues, and feedback in our systems to support continuous improvement.5. Collaborate with Team Members: Work closely with colleagues to share insights and solutions, fostering a supportive team environment.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass and possess excellent communication skills. You should be confident in interacting with customers and have a problem-solving mindset. Basic computer proficiency is essential for maintaining records and documentation. A positive attitude and the ability to work well in a team are key to your success in this role. Whether you are experienced or just starting your career, a commitment to providing exceptional customer service is a must.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Jaipur
Housekeeping Air Ticketing Internal Communication Airport Operation Aviation Aviation Security Ground Staff Activities Ground Handling Personality Development Ground Management Cargo Handling Airport Cargo
We are seeking a dedicated and motivated Ground Staff Executive in Jaipur. This entry-level position is ideal for female candidates who have completed their 10th grade and are looking to begin their career in the aviation industry.nnKey Responsibilities include:nn1. Customer Service: Provide excellent service to passengers at the airport, assisting with their inquiries and ensuring a smooth travel experience.n n2. Check-in Assistance: Support travelers during the check-in process, handling ticketing procedures and ensuring travelers have the necessary documentation.nn3. Baggage Handling: Manage and coordinate the loading and unloading of passenger baggage, ensuring safety and adherence to airline policies.nn4. Coordination with Teams: Collaborate with various departments to maintain effective communication, ensuring that passenger needs are met in a timely manner.nn5. Safety Compliance: Adhere to all safety protocols and regulations set by the airline to ensure a secure environment for passengers and staff.nnRequired Skills and Expectations: Candidates should possess strong communication and interpersonal skills to interact effectively with passengers and colleagues. A positive and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Candidates must be reliable, punctual, and demonstrate a willingness to learn and grow in the aviation field. Attention to detail and the ability to work in a team-oriented environment are also crucial for success in this role.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Vijayawada
Good Communication Customer Management Cargo Loader
As an Airport Cargo Loader, your main job will be to manage cargo in a busy airport environment. You will work closely with other team members to ensure that cargo is loaded and unloaded safely and efficiently.Key Responsibilities:- Loading and Unloading Cargo: You will be responsible for moving baggage and freight onto and off of aircraft. This includes safely securing items to prevent damage during transport.- Ensuring Safety Standards: It is important to follow safety procedures while lifting heavy items or operating equipment. You must ensure your work area is safe for both yourself and your colleagues.- Inspecting Cargo: You will check cargo for any damage or irregularities before it is loaded. Reporting any issues will help maintain a high standard of service.- Using Equipment: You will operate various type of machinery, such as forklifts and trolleys. Proper training will be provided, and safety protocols must be followed at all times.- Working in a Team: Collaboration with other cargo loaders and airport staff is essential. Good communication will help ensure tasks are completed efficiently.Required Skills and Expectations:- A minimum of a 10th pass education is necessary.- You should be physically fit, as the job involves lifting heavy items and being active throughout your shift.- Basic communication skills are important for working effectively with your team.- A willingness to learn and follow safety guidelines is critical.- Prior experience is not required, as training will be provided. However, a positive attitude and strong work ethic are important.
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Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Malda
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nWe are looking for dedicated Airport Ground Staff to join our team in Malda, India. This full-time position is suitable for individuals with no prior experience who are passionate about working in the aviation industry.nnKey Responsibilities: n- Check-in Process: Assist passengers with the check-in process, ensuring that all necessary documentation is in order and that luggage is properly tagged. n- Baggage Handling: Ensure the safe and timely handling of passengers' baggage, including loading and unloading from aircraft. n- Customer Assistance: Provide excellent customer service to travelers by answering queries, directing them to their gates, and offering support as needed. n- Safety Compliance: Follow all safety protocols and procedures to maintain a secure airport environment.nnRequired Skills and Expectations: nCandidates should have completed at least the 10th grade and exhibit strong communication skills. Attention to detail and a commitment to customer service are essential traits. The ideal candidate should be able to work in a team environment, manage time efficiently, and handle stressful situations with professionalism. Willingness to work flexible hours, including weekends and holidays, is important for this role. A positive attitude and the ability to adapt to changing circumstances will help you succeed in this dynamic environment.
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Hiring Freshers || Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Purulia
Airline Operations Aviation Security Ground Staff Activities Airport Operation Aviation Hospitality Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nAs an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. This position is ideal for individuals looking to kick-start their career in aviation.nnKey responsibilities include:nn- Passenger Assistance: You will help passengers with check-in processes, boarding, and providing information about flights and services.n n- Baggage Handling: Safely manage and transport passenger luggage, ensuring all bags are loaded onto the correct flights in a timely manner.nn- Customer Service: Address passenger queries and concerns, delivering friendly and efficient support to enhance their travel experience.nn- Safety Protocols: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.nnTo succeed in this role, you should have strong communication skills to interact effectively with passengers and team members. Attention to detail is essential for managing baggage and ensuring accurate check-ins. A good attitude and a willingness to work in a fast-paced environment are also important. nnIdeal candidates will need to have completed at least their 10th grade education. No prior experience is required, making this an excellent opportunity for newcomers to the aviation industry. You must be able to work full-time hours and be available to work from the office in Purulia, India.
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Hiring For 10th Pass Freshers - Airport Ground Staff

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Airline Operations Airport Operation Aviation Ground Staff Activities Hospitality Aviation Security Interpersonal Skills Passenger Handling Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
SHARE YOUR RESUME 8282965559nJoin our team as Airport Ground Staff in South 24 Parganas, India. This full-time position is an excellent opportunity for individuals looking to start their career in the aviation industry.nnAs Airport Ground Staff, your key responsibilities will include assisting passengers during their travel experience, ensuring smooth check-in and boarding processes, and maintaining a safe and organized environment at the airport. You will also handle luggage and assist with any inquiries or issues that passengers may have, demonstrating professionalism and great customer service.nnWe expect candidates to have completed their 10th grade and possess strong communication skills. A friendly demeanor and the ability to work under pressure are important, as you will frequently interact with passengers and work in a busy environment. Basic problem-solving skills will help you address various situations that may arise during your shift. It is also essential to be a team player, as collaboration with other airport staff is crucial for efficient operations.nnCandidates with 0 to 1 year of experience in customer service or a similar field are encouraged to apply. This role is ideal for those looking to gain valuable experience in the aviation industry while contributing to a positive travel experience for passengers. Your dedication and commitment will make a difference in our team and the travelers we serve.
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Indore
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:IndoreBhopalGwaliorJabalpurKhajurahoRewaSatnaRaipurPatnaJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Air Cargo Executive Cargo Assistant Cargo Associate Cargo Supervisor Airport Cargo Cargo Warehouse Cargo Staff Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Head Logistics Logistics Supervisor Logistics Incharge
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadKannurKochiKozhikodeThiruvananthapuramBegumpetWarangalPuducherryPort BlairJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 35,000 per month- Experienced: 35,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Raipur
Airport Operation Hospitality Ground Staff Activities Aviation Security Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airline Operations Aviation Airport Cargo Ground Management Ground Operation
Join our team as Airport Ground Staff in Raipur, Chhattisgarh! We are looking for dedicated individuals to support airport operations and ensure a smooth experience for travelers. This is a full-time position ideal for those starting their careers.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers and provide information about flight schedules, boarding gates, and luggage. Offer assistance to ensure a positive travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of baggage. Ensure that luggage is correctly tagged and delivered to the appropriate destinations.nn3. Check-in Support: Assist passengers during the check-in process. Help them with ticketing and ensure they have the necessary documents for their journey.nn4. Safety and Security: Conduct safety checks in the baggage area and around the aircraft. Follow security protocols to ensure a safe environment for all passengers.nn5. Collaboration with Team: Work closely with other ground staff, airline personnel, and airport authorities. Maintain effective communication to ensure smooth operations.nnRequired Skills and Expectations:nnCandidates should have completed their 10th grade and possess strong communication skills. A customer-friendly attitude is essential to assist passengers effectively. Attention to detail and the ability to work in a fast-paced environment are important. Willingness to learn and adapt, along with a commitment to safety and teamwork, are key to succeeding in this role. Previous experience is not necessary, making this an excellent opportunity for freshers.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Lucknow
Housekeeping Air Ticketing Internal Communication Airport Operation Ground Staff Activities Aviation Ground Handling Personality Development Ground Management Airport Cargo
We are looking for a dedicated Ground Staff Executive to join our team in Lucknow. This is an exciting opportunity for candidates with little to no experience who have completed their 12th grade education. The Ground Staff Executive will play a vital role in ensuring smooth operations at our facility.Key Responsibilities:1. Customer Service: Provide excellent support to passengers by addressing their inquiries, assisting with check-in, and offering a friendly face in the airport environment.2. Baggage Handling: Safely manage and transport passenger luggage, ensuring that all bags are correctly tagged and loaded to avoid misplacement.3. Coordination: Work closely with other team members and departments to ensure timely processing of passengers and their luggage, helping maintain overall operational efficiency.4. Safety and Compliance: Adhere to all safety protocols and regulations, ensuring a secure environment for both passengers and staff.5. Problem Solving: Quickly address any issues that arise during passenger processing, including delays or logistical challenges, to ensure customer satisfaction.Candidates should possess strong communication skills and the ability to work well in a team. A positive attitude and a readiness to assist others are essential. Attention to detail and commitment to safety are critical in this role. This is a full-time position requiring office presence, making it ideal for those starting their careers in the aviation industry.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Imphal
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Hiring Freshers || Air Cargo Executive

DPSR Consultancy Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Ahmedabad
Air Cargo Executive Airport Cargo Cargo Staff Cargo Supervisor Cargo Manager Cargo Officer Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Planning Ground Staff Airport Operation
Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Air Ticketing Executive Ground Staff Ground Hostess Ground Operation Ground Management Ground Handling Staff Airport Representative Airport Manager Airport Operation Airport Executive Airport Staff Airport Cargo
As an Air Ticketing Executive based in Kannur, you will play a vital role in the travel industry by assisting customers with their air travel needs. This position is ideal for individuals looking to start their careers in ticketing and travel services, welcoming candidates with varying levels of experience.Key Responsibilities:- Ticket Booking: Handle customer requests for flight bookings by accessing the airline reservation system, ensuring accuracy in details such as dates and passenger information.- Customer Support: Provide support to customers by answering inquiries related to flight schedules, prices, and changes to bookings, ensuring a positive travel experience.- Documentation: Assist customers with the necessary travel documents and procedures, guiding them through check-in and boarding requirements.- Problem Resolution: Address any issues that arise during the booking process or travel, working promptly to find solutions and ensure customer satisfaction.- Collaboration: Work alongside a team of fellow executives to streamline operations and share knowledge about available travel options and special offers.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers. Attention to detail is essential for managing bookings accurately. A problem-solving attitude will help address customer concerns efficiently. Being able to work in a team environment is important, as collaboration with colleagues will enhance service delivery. A willingness to learn about the travel industry is encouraged, regardless of previous experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Indore, India, where you will play a crucial role in ensuring the smooth operation of airport services. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and flight information. Provide guidance and support to ensure a pleasant journey.nn2. Baggage Management: Monitor and manage the loading and unloading of luggage. Ensure that baggage is handled with care and goes to the correct destinations.nn3. Customer Service: Address passenger inquiries and concerns with professionalism. Strive to enhance the customer experience through effective communication and problem-solving.nn4. Coordination with Airline Staff: Collaborate with pilots, cabin crew, and other airline personnel to ensure timely departures and arrivals. Communicate any issues that may affect flight schedules or passenger services.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong attention to detail is essential, as the role requires careful handling of baggage and adherence to safety protocols. Ability to work efficiently in a fast-paced environment is important, along with a willingness to learn and adapt. A positive attitude and teamwork skills will help ensure a seamless airport experience for all travelers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Chandigarh
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join a dynamic team as Airport Ground Staff in Chandigarh, India, where you will play a vital role in ensuring smooth operations at the airport. This full-time position is ideal for individuals with a passion for customer service and a keen interest in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, baggage handling, and boarding processes to ensure a pleasant travel experience.n2. Safety Checks: Conduct safety checks on boarding passes and luggage to maintain airport security and safety standards.n3. Communication: Provide information to passengers regarding flight schedules, delays, and gate changes to keep them informed and at ease.n4. Coordination with Airlines: Work closely with airline staff to manage boarding and deboarding activities efficiently and on time.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent communication skills in both English and the local language. A friendly and approachable demeanor is essential for assisting passengers effectively. Attention to detail and the ability to work well under pressure in a fast-paced environment are crucial for this role. Ideal candidates should be flexible with their working hours, ready to adapt to the vibrant airport atmosphere. Previous experience in customer service or related fields will be an advantage, but it is not mandatory, making this role suitable for recent graduates or individuals starting their careers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Airline Operations Airport Operation Hospitality Aviation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Delhi. This role is ideal for candidates with a positive attitude and a passion for customer service within a dynamic airport environment. nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers, provide information about flights, and assist with check-in procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely handle and transport luggage, ensuring it is loaded and unloaded correctly from the aircraft.nn3. Coordination with Airline Staff: Work closely with pilots and airline crews to communicate flight updates and ensure timely departures and arrivals.nn4. Emergency Response: Be prepared to respond to emergencies while following safety protocols, ensuring passenger safety at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers and team members. Attention to detail is essential to manage the logistics of passenger check-in and baggage handling. A commitment to customer satisfaction is vital, as you will be the face of the airline to travelers. Being able to work in a fast-paced environment while remaining calm under pressure is crucial. Flexibility in work hours, including weekends and holidays, is expected to accommodate the varying demands of airport operations. A minimum of 12th-grade education is required, and prior experience is not mandatory but will be a plus.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Bangalore
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Bangalore as Airline Ground Staff, where you'll play a vital role in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n- Ticketing Services: Assist in the issuance of tickets and provide information about flight schedules, upgrades, and seat availability.n- Customer Support: Address passenger inquiries and resolve any issues related to their travel plans in a courteous and efficient manner.n- Safety and Security: Ensure compliance with safety regulations and assist in implementing security procedures at the airport.n- Coordination with Other Staff: Collaborate with pilots, cabin crew, and other ground staff to ensure seamless operations and timely departures.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade pass and have a positive attitude with great communication skills. A customer-oriented mindset is essential for resolving passenger issues effectively. The ability to work in a fast-paced environment, follow instructions, and adapt to different situations is crucial. Flexibility in working hours and a willingness to learn are also important as you contribute to the overall travel experience for our passengers. Previous experience in customer service roles is a plus but not mandatory, as we welcome fresh talent with enthusiasm.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Hyderabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Hyderabad, India. We are looking for enthusiastic individuals, with no prior experience required, to assist with various airport operations. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and helpful support to passengers at the airport, ensuring they have a pleasant experience.n n2. Check-In Services: Assist passengers with the check-in process, including issuing boarding passes and managing baggage.nn3. Safety and Security: Ensure that all safety protocols are followed while handling passenger luggage and during boarding activities.nn4. Communication: Clearly communicate flight information, gate changes, and other important announcements to passengers.nn5. Team Collaboration: Work closely with other staff members to maintain smooth airport operations and resolve any issues that arise.nnRequired Skills and Expectations:nnCandidates should have completed at least 12th grade and be willing to work in a full-time role. Strong communication skills are essential for interacting with passengers and colleagues. A customer-friendly attitude is critical to ensure a positive experience for travelers. Flexibility and the ability to work in a fast-paced environment are important. We welcome individuals with varied levels of experience, from fresh graduates to those with up to six years in the field, fostering a diverse and inclusive workplace.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Patna
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as an Airport Ground Staff member in Patna, India, where you will help ensure a smooth and efficient airport experience for travelers. This full-time position welcomes individuals with varying levels of experience, from freshers to those with up to six years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Provide support to passengers during check-in and boarding. This includes helping with luggage and answering queries.nn2. Baggage Handling: Manage the proper loading and unloading of luggage to ensure it is safely transported.nn3. Safety Compliance: Follow all safety regulations and procedures to maintain a secure environment within the airport.nn4. Customer Service: Create a positive experience for travelers by assisting them professionally and courteously.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade. A friendly and approachable attitude is essential, as you will be interacting with passengers daily. Good communication skills are necessary to convey information clearly and effectively. Flexibility in working hours is important, as airport operations can vary. Teamwork is crucial, as you will collaborate with other staff members to ensure smooth operations. Candidates should be ready to work in a fast-paced environment and must be proactive in addressing passenger needs. A commitment to safety and quality service is expected at all times.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vijayawada
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Thiruvananthapuram
Ground Staff Ground Management Ground Manager Ground Operation Ground Hostess Ground Handling Staff Airport Staff Airport Manager Airport Representative Airport Executive Airport Supervisor Airport Cargo Airport Operation Air Ticketing Executive Customer Support Executive Customer Care
Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsThiruvananthapuramKannurKochiKozhikodeAgattiGoaBangalore- Permanent / Contract (as applicable)Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Air Ticketing Executive Ground Staff Ground Management Ground Hostess Ground Manager Ground Operation Ground Staff Executive Ground Handling Staff Airport Manager Airport Representative Airport Operation Airport Executive Airport Cargo Airport Supervisor Cabin Crew Air Cargo
As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are looking for a Back Office Executive to support our operations in Ranchi. This full-time role is suitable for candidates with 0 to 3 years of experience and requires a minimum of a 12th-grade education.nnKey Responsibilities:nn- Data Entry: Accurately input and manage data in our systems to ensure information is up-to-date and accessible.n n- Documentation: Organize and maintain physical and digital files, ensuring all documents are properly filed and easy to retrieve.nn- Customer Support: Assist with customer inquiries by providing necessary information and resolving issues promptly to enhance customer satisfaction.nn- Communication: Collaborate with other departments to facilitate smooth operations and solve any arising issues.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong attention to detail to ensure accuracy in their work. Good organizational skills are essential for managing documents and data effectively. Basic computer skills, including proficiency in MS Office applications, are necessary for various tasks. Excellent communication skills, both verbal and written, are important for interacting with colleagues and customers. A proactive attitude and the ability to work independently as well as part of a team are crucial to succeed in this role. Being adaptable and open to learning will help the candidate grow within the company and contribute to our success.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Lucknow
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
We are seeking an enthusiastic Airport Ramp Executive to join our team in Lucknow. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment. A high school diploma is required, and candidates with up to 3 years of experience are welcome to apply.nnKey Responsibilities:nn1. Aircraft Handling: Assist in the safe loading and unloading of baggage and cargo to ensure timely operations. This includes correctly positioning items and following safety protocols.nn2. Ramp Operations: Monitor and manage ramp conditions for incoming and outgoing flights, ensuring that they operate efficiently and safely in accordance with airline procedures.nn3. Team Collaboration: Work closely with ground crew and other airport staff to coordinate efforts that enhance overall operational performance and maintain high service standards.nn4. Safety Compliance: Adhere strictly to safety regulations and procedures to minimize risks on the ramp and protect both personnel and equipment.nn5. Customer Service: Provide excellent service to passengers and personnel, addressing queries and ensuring a professional and friendly atmosphere.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills and a keen attention to detail. The ability to work in a fast-paced environment is essential, as is the capacity to operate both independently and as part of a team. A proactive approach to problem-solving and a commitment to safety are crucial for success in this role. A passion for aviation and a customer-centric attitude will be highly valued.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Mohali
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Cargo Handling Ground Handling Airport Ground Handling Passenger Handling Ground Operation Airport Cargo Ground Management
Join our team in Mohali as an Airport Ramp Executive, an essential role that ensures the smooth and efficient operation of airport ground services. This position is suitable for freshers and offers a dynamic work environment.nnKey Responsibilities:n- Manage Ramp Operations: Oversee the aircraft loading and unloading processes, ensuring that baggage and cargo are handled efficiently and safely.n- Coordinate with Ground Crew: Collaborate with ground staff to maintain effective communication regarding flight schedules and operational updates, promoting teamwork and efficiency.n- Conduct Safety Checks: Perform safety inspections of ramp equipment and procedures to guarantee a secure environment for staff and passengers.n- Facilitate Baggage Services: Assist in tracking and managing passenger baggage, ensuring it is delivered timely and accurately to the appropriate destinations.nnRequired Skills and Expectations:nApplicants should possess at least a 12th-grade education and demonstrate strong communication skills to interact effectively with various team members. Attention to detail is crucial to ensure compliance with safety regulations. Candidates should be proactive, able to thrive in a fast-paced environment, and show a commitment to teamwork. Additionally, an understanding of basic aviation operations will be advantageous. The role requires flexibility and readiness to work in shifts to accommodate airport schedules.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Management Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive
As an Airport Guest Relationship Executive, you will play a vital role in ensuring an excellent experience for travelers at the airport. This position involves enhancing guest satisfaction by providing assistance and support during their journey.nnKey Responsibilities:nn- Welcome Guests: Greet arriving guests with warmth and friendliness, setting a positive tone for their travel experience.n- Assist with Inquiries: Address any questions or concerns guests may have, providing accurate information about airport services, flight status, and amenities.n- Support Check-In: Aid guests during the check-in process to ensure a smooth and efficient experience, helping with luggage and other travel essentials.n- Handle Complaints: Listen to guest complaints and resolve issues promptly, maintaining a high standard of customer service.n- Coordination with Airlines: Collaborate with airline staff to facilitate seamless communication and assist guests with any airline-related queries.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to converse effectively in English and local languages. A friendly and approachable demeanor is essential for building rapport with guests. Organizational skills are important for managing multiple tasks efficiently. Additionally, having a problem-solving mindset will aid in addressing guest concerns effectively. A commitment to providing exceptional customer service is crucial. Candidates should have a minimum educational qualification of 10th pass and be willing to work full-time from the office. Experience in customer-facing roles is a plus but not mandatory.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Varanasi
Airport Operation Customer Service Air Cargo Ground Staff Activities Ground Management Ground Handling Ground Manager Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Airport Ramp Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are seeking a Ground Staff Supervisor to oversee operations at our facility in Varanasi, India. This is a full-time position suitable for candidates with 0 to 5 years of experience and a minimum education of 10th pass.nnThe Ground Staff Supervisor will be responsible for managing and coordinating daily activities of ground staff to ensure efficient service delivery. You will supervise staff operations, ensuring adherence to safety and quality standards, while also providing training and guidance to team members.nnKey responsibilities include:nn1. Supervising Ground Staff: Oversee daily tasks and ensure that all duties are performed efficiently and accurately.n2. Operational Coordination: Work with other departments to facilitate smooth operations, addressing any issues that arise promptly.n3. Training and Development: Provide training to new employees and ongoing coaching to existing staff to enhance their skills and productivity.n4. Monitoring Performance: Evaluate staff performance regularly, offering feedback and identifying areas for improvement.n5. Ensuring Compliance: Ensure that all activities comply with company policies and safety regulations, maintaining a safe work environment.nnRequired skills and expectations:nnCandidates should possess strong leadership abilities and excellent communication skills. The ability to work under pressure and adapt to changing situations is essential. A collaborative spirit and problem-solving mindset are also key to succeed in this role. Being detail-oriented will help in overseeing operations effectively and maintaining high service quality.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Airline Customer Service Executive Airline Reservation Executive Airline Ticketing Executive Airport Ground Staff Ground Operations Executive Airport Customer Service Associate Airline Call Center Executive Airline Support Executive Passenger Service Agent
We are looking for a Ground Staff Supervisor to join our team in Delhi. This role is ideal for individuals with 0 to 5 years of experience who have completed their 10th grade. You will play a key role in managing ground operations effectively.nnKey Responsibilities:nn- Team Coordination: You will supervise the ground staff team, ensuring they work smoothly and efficiently together to meet daily operational goals.nn- Training and Development: It is essential to train new staff members on best practices and company protocols, helping them understand their roles and responsibilities.nn- Operational Oversight: You will monitor ground operations, ensuring compliance with company standards and addressing any issues that arise promptly.nn- Customer Service Management: Address and resolve customer inquiries to enhance their experience, ensuring high levels of customer satisfaction.nn- Safety Compliance: You will be responsible for ensuring all safety regulations are followed by staff, helping to maintain a safe work environment.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills to effectively manage a team and interact with customers. Attention to detail and problem-solving abilities are crucial for monitoring operations and addressing challenges. A proactive attitude and the ability to work in a fast-paced environment are essential for success in this position. Candidates must be willing to work full-time from the office.
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Air Ticketing Agent - Full Time - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Bhopal
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Airport Cargo Holiday Packages
Join our team as an Airport Ticketing Agent in Bhopal, India! This full-time position is ideal for individuals seeking to start or advance their careers in the aviation industry. nnAs an Airport Ticketing Agent, you will be responsible for assisting passengers with ticketing and check-in processes, ensuring a smooth travel experience. Your role is vital in managing airline bookings, providing information about flight schedules, and addressing any passenger inquiries on the ground.nnKey responsibilities include:nn- Ticketing Support: Help passengers purchase and confirm their tickets, ensuring all necessary information is accurate and up-to-date. n- Check-in Assistance: Guide travelers through the check-in process, helping them to check luggage and print boarding passes efficiently.n- Customer Service: Address passenger questions and concerns with patience and professionalism, ensuring their needs are met.n- Problem Resolution: Handle any issues that arise with bookings or check-in smoothly and effectively, escalating them when necessary.nnTo succeed in this role, candidates should have completed their 12th grade and possess strong communication skills. Attention to detail and the ability to work in a fast-paced environment are also essential. A positive attitude, willingness to learn, and a customer-oriented mindset are highly valued. This role offers a great opportunity for individuals at any experience level to grow in the dynamic airport setting.
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Hiring Freshers || Air Ticketing Executive

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Ranchi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Customer Relationship Ticket Booking Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Cargo Handling Airport Cargo Hospitality Customer Service Aviation Security Personality Development
We are looking for an Airport Ticketing Executive to join our team in Ranchi, India. This role is perfect for individuals who have completed their 12th grade and are eager to begin their career in the aviation industry, with opportunities for growth and skill development.nnKey Responsibilities:nn1. Ticketing and Reservations: You will manage ticket bookings for passengers, ensuring accurate details are entered and confirming reservations as needed.nn2. Customer Assistance: Provide exceptional service by assisting customers with their queries regarding flights, fares, and ticketing processes.nn3. Documentation: Handle necessary travel documentation, ensuring compliance with airline policies and regulations.nn4. Coordination with Airlines: Regularly communicate with various airlines to stay updated on flight schedules and ticket availability.nn5. Problem Solving: Address any issues that arise concerning ticketing or passenger travel, employing strong problem-solving skills to find solutions.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in managing ticket information and ensuring accuracy. Basic knowledge of computer systems is required, as well as the ability to work in a fast-paced environment. A customer-focused mindset and a willingness to learn are essential for success in this role. You will work full-time from the office, making a positive impact on our passengers' travel experiences.
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Interview For Air Ticketing Executive || 12th Pass - Freshers

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Srinagar
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills
We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- Passenger Check-In: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- Boarding Procedures: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- Customer Service: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- Baggage Handling: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- Coordination: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Ground Staff Activities Aviation Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Hospitality Aviation Security Cabin Crew Activities Interpersonal Skills Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Aircraft Maintenance
As an Airport Guest Relationship Executive in Kolkata, India, you will be responsible for providing exceptional customer service to airport guests throughout their journey. Your key responsibilities will include welcoming guests, assisting with check-in procedures, resolving customer inquiries, and ensuring a pleasant travel experience. You will also be required to handle guest complaints professionally and maintain a positive attitude at all times. To succeed in this role, you should have excellent communication skills, a friendly demeanor, and the ability to work well under pressure. A 12th pass qualification is required, and prior experience in a customer service role is preferred but not mandatory. Additionally, you must be a team player, detail-oriented, and have a passion for delivering superior service to guests. This full-time position will require you to work from the office, so flexibility and a willingness to work in a fast-paced environment are essential.
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Airport Ground Staff (Freshers) Chandigarh

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Chandigarh
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:- Passenger Check-In Assistance: Help passengers at the check-in counters by verifying their travel documents and checking baggage, ensuring a seamless check-in process.- Boarding Process Management: Facilitate the boarding of passengers onto the aircraft by verifying boarding passes and guiding them to the appropriate gate.- Customer Service: Answer queries from passengers regarding flight schedules, airport facilities, and procedures, providing information and assistance to enhance their travel experience.- Baggage Handling: Ensure the safe and timely handling of passenger baggage, assisting in loading and unloading luggage onto the aircraft.- Safety and Compliance: Follow safety protocols and airport regulations to maintain a safe environment for passengers and staff, thereby upholding the airport's commitment to safety.To qualify for this role, you should have completed your 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with passengers from diverse backgrounds. You should be a team player, willing to work collaboratively with colleagues to ensure efficient airport operations. A positive attitude and the ability to remain calm under pressure are important, as situations may arise that require quick thinking and problem-solving. Prior experience in customer service or the aviation industry is a plus but not necessary, as training will be provided.
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Fresher hiring for Airport Ground Staff

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Ayodhya Faizabad
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for Airport Ground Staff to join our team in Ayodhya. This role involves working directly at the airport and is suitable for individuals with 0 to 2 years of experience. Candidates are required to have completed at least their 12th grade education.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process by verifying their travel documents and issuing boarding passes, ensuring a smooth start to their journey.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct destination.- Customer Service: Provide excellent service to passengers by addressing their inquiries, resolving issues, and ensuring their comfort at the airport.- Safety and Security Protocols: Adhere to all safety regulations and security measures to maintain a secure environment for all passengers and staff.- Coordination with Airlines: Work closely with various airlines to relay information concerning flight schedules, delays, and gate changes, facilitating effective communication.Required Skills and Expectations:- Effective communication skills are crucial for interacting with passengers and team members clearly and professionally.- A customer-focused mindset is important, as providing satisfactory service to travelers is a primary aspect of the role.- Basic problem-solving abilities are needed to address any passenger concerns promptly and efficiently.- A team-oriented attitude will help the ground staff work collaboratively with colleagues and support a positive work environment.This full-time position requires commitment and reliability, as airport operations run continuously.
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  • 0 - 2 yrs
  • Varanasi
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member in Varanasi, you will play a vital role in ensuring a smooth and efficient experience for passengers at the airport. This full-time position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.Key Responsibilities:- Passenger Check-In Assistance: Facilitate the check-in process for passengers, helping them with their boarding passes and luggage, ensuring a quick and hassle-free experience.- Baggage Handling: Manage the loading and unloading of luggage onto and off of aircraft, ensuring that all bags are handled safely and transported to the correct destinations.- Customer Service: Address passenger inquiries and concerns, providing information about flight schedules, gate changes, and other travel-related questions to enhance customer satisfaction.- Safety Compliance: Assist in maintaining safety regulations at the airport, ensuring that all operations adhere to established guidelines for the safety of passengers and crew.Required Skills and Expectations:Candidates should possess strong communication skills to effectively assist passengers and interact with team members. A customer-oriented approach is essential, as you will be the first point of contact for travelers. Attention to detail is crucial for handling luggage and ensuring safety compliance. Candidates should be adaptable, able to work in a fast-paced environment, and demonstrate a commitment to providing excellent service. Teamwork is important, as you will collaborate with various airport staff to ensure efficient operations.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Tezpur Sonitpur
Airline Operations Interpersonal Skills Ground Management Cargo Handling Airport Operation Aviation Aviation Security Airport Cargo Ground Operation Hospitality Ground Staff Activities Ground Handling Passenger Handling Airport Ground Handling
Join our team as Airport Ground Staff in Tezpur, Sonitpur. This full-time position is perfect for individuals looking to start their career in the aviation industry, providing essential support for airport operations.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers as they check in, ensuring a friendly experience.n- Baggage Handling: Safely manage luggage from check-in to loading onto aircraft, ensuring it is tracked properly.n- Check-In Procedures: Facilitate the check-in process, helping passengers with ticketing and boarding passes.n- Communication: Coordinate with various airport departments to relay important information regarding flights and services.n- Safety Protocols: Uphold security measures and adhere to safety regulations to maintain a safe environment for passengers and staff.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively assist passengers and work alongside team members. Attention to detail is crucial in handling luggage and ensuring compliance with safety guidelines. A customer-oriented attitude and the ability to work in a fast-paced environment will contribute significantly to overall passenger satisfaction. Applicants should be 12th pass and comfortable with a work-from-office setup. Previous experience is not mandatory, making this an excellent entry-level opportunity for motivated individuals seeking to grow in the airline industry.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Jorhat
Aviation Airport Cargo Air Cargo Ground Manager Air Ticketing
We are looking for an Air Cargo Executive to join our team in Jorhat, Assam. This entry-level position is ideal for individuals with a passion for logistics and air freight, looking to start their career in the industry.nnKey Responsibilities:nn- Cargo Coordination: Work closely with transport teams to ensure smooth movement of cargo. You will help schedule flights, manage documentation, and track shipments.nn- Communication: Interact with customers, airlines, and ground staff to relay crucial information about cargo status. Clear communication is essential for providing updates and addressing queries.nn- Documentation: Assist in preparing necessary paperwork for air cargo operations, including invoices, shipping labels, and customs forms. Attention to detail is important to ensure accuracy in documentation.nn- Problem Solving: Address any issues that arise during cargo handling or transport. This can include delays, lost shipments, or errors, requiring quick thinking and effective solutions.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and have a keen interest in logistics. Strong communication skills are necessary for effective collaboration with team members and clients. Basic computer skills and a familiarity with cargo tracking systems are desirable. A proactive attitude and willingness to learn will help you thrive in this dynamic environment. You must be detail-oriented to manage documentation effectively and ensure timely operations.
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Morigaon
Ground Management Ground Operation Ground Handling Interpersonal Skills Airline Operations Passenger Handling Airport Ground Handling Aviation Aviation Security Ground Staff Activities Cargo Handling Hospitality Airport Operation Airport Cargo
Join the team as an Airport Ground Staff member in Morigaon, India, where you will be essential in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn1. Passenger Assistance: Help passengers with check-in, baggage handling, and any inquiries they may have for a seamless travel experience.n n2. Flight Coordination: Work closely with other airport staff to ensure timely boarding and departures. This includes monitoring flight schedules and updating passengers accordingly.nn3. Safety Procedures: Ensure compliance with safety regulations and procedures, contributing to a secure environment for both passengers and staff.nn4. Customer Service: Provide friendly and efficient service to all guests, addressing any issues and ensuring customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess a strong desire to learn and grow in the aviation industry. Good communication skills are essential for effective interaction with travelers and team members. A positive attitude, teamwork, and dedication to providing outstanding customer service are highly valued. The ideal candidate should be adaptable and willing to work in a fast-paced environment, demonstrating reliability and professionalism at all times. This role is full-time and requires a commitment to working from the office at the airport.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Female
  • Mumbai
Airline Operations Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Aviation Passenger Handling Hospitality Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Mumbai. This role is ideal for recent school graduates and offers a great opportunity to start a career in the aviation industry.Key Responsibilities: - Passenger Assistance: Provide support to passengers during check-in, boarding, and arrival processes, ensuring a smooth travel experience.- Luggage Handling: Safely manage and transport luggage to and from the aircraft, ensuring proper protocols are followed.- Customer Service: Respond to queries and concerns from passengers, maintaining a friendly and professional demeanor throughout their journey.- Safety Procedures: Adhere to safety regulations and procedures, ensuring the well-being of all passengers and staff.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education and be female. We seek individuals who are eager to learn and can work in a fast-paced environment. Strong communication skills and a pleasant attitude are essential for interacting with passengers and team members effectively. The ability to work as part of a team while also managing individual responsibilities is crucial. An interest in the aviation industry and a commitment to providing excellent customer service will help you succeed in this role. Being punctual, reliable, and capable of handling stressful situations with grace will contribute to your development in this position.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
Housekeeping Air Ticketing Internal Communication Airport Operation Ground Handling Ground Staff Activities Personality Development Cargo Handling Ground Management Airport Cargo Google API
We are seeking a dedicated Ground Staff Executive to join our team in Pune, India. This entry-level position is ideal for those who have recently completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. Passenger Assistance: You will greet passengers and provide them with necessary information regarding flight schedules, check-in procedures, and boarding processes, ensuring a smooth travel experience.2. Check-In Process: Assist with the check-in procedures for passengers, including verifying travel documents, issuing boarding passes, and managing baggage check-in, all while maintaining timelines.3. Customer Service: Address and resolve passenger queries and complaints courteously and efficiently, helping to enhance customer satisfaction and loyalty.4. Safety Compliance: Ensure all safety protocols are followed during boarding and disembarkation, contributing to a secure environment for both passengers and staff.5. Team Collaboration: Work closely with fellow staff members and other departments to ensure seamless operation and communication throughout the airport.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with passengers. Basic computer skills will be beneficial for managing check-in systems. You should be adaptable and able to work in a fast-paced environment, demonstrating attention to detail. Enthusiasm for learning and growing in the aviation field is essential.
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Ground Staff (Freshers) Vadodara

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Vadodara
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics Air Cargo
Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Hiring Freshers || Ground Staff

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Bangalore
Ground Staff Airport Representative Airport Manager Air Ticketing Executive Airport Operation Airport Cargo Airport Ground Staff Ground Handling Staff Ground Management Airport Logistics
Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month
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Air Cargo Executive Fresher

Aerostaff Job Solutions

  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Hyderabad
Air Cargo Executive Air Cargo Cargo Supervisor Cargo Manager Cargo Officer Cargo Handling Cargo Assistant Freight Air Freight Freight Management Freight Manager Logistics Executive Logistics Manager Logistics Officer Logistics Supervisor Logistics Operations Ground Staff Airport Operation
Job Title:Air Cargo Executive / Air Cargo Department StaffDepartment:Air Cargo OperationsLocations:HyderabadJob Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 20,000 - 25,000 per month- Experienced: 25,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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