As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:
- Passenger Check-In Assistance: Help passengers at the check-in counters by verifying their travel documents and checking baggage, ensuring a seamless check-in process.
- Boarding Process Management: Facilitate the boarding of passengers onto the aircraft by verifying boarding passes and guiding them to the appropriate gate.
- Customer Service: Answer queries from passengers regarding flight schedules, airport facilities, and procedures, providing information and assistance to enhance their travel experience.
- Baggage Handling: Ensure the safe and timely handling of passenger baggage, assisting in loading and unloading luggage onto the aircraft.
- Safety and Compliance: Follow safety protocols and airport regulations to maintain a safe environment for passengers and staff, thereby upholding the airport's commitment to safety.
To qualify for this role, you should have completed your 12th grade and possess good communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with passengers from diverse backgrounds. You should be a team player, willing to work collaboratively with colleagues to ensure efficient airport operations. A positive attitude and the ability to remain calm under pressure are important, as situations may arise that require quick thinking and problem-solving. Prior experience in customer service or the aviation industry is a plus but not necessary, as training will be provided.
Experience
0 - 2 Years
No. of Openings
125
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, PF, Health Insurance, ESI