Cargo Executive Fresher Jobs in Tinsukia

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

We are looking for a dedicated Ground Staff Executive to join our team in Digboi Oil Town. This role is ideal for individuals who are seeking to start their career in the aviation sector and are passionate about providing excellent customer service.Key Responsibilities:- Customer Check-in Support: Assist passengers with check-in procedures, enabling smooth processing and ensuring a positive start to their journey.- Baggage Handling: Manage baggage check-in and loading, ensuring all luggage is handled carefully and reaches the right destination.- Passenger Assistance: Provide help to passengers with special needs, including unaccompanied minors and persons with disabilities, ensuring they receive the necessary support.- Information Desk Management: Answer passenger inquiries about flight schedules, gates, and procedures, offering accurate information to enhance customer experience.- Coordination with Crew: Work alongside flight crew and ground operations for seamless service delivery, ensuring communication is effective and efficient.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills, both verbal and written. A friendly demeanor is essential, as the role involves interaction with passengers. Basic knowledge of airport operations or customer service is a plus, though fresh graduates are welcome to apply. The ability to work in a team and handle stressful situations is crucial. Applicants should be willing to work flexible hours, including weekends and holidays, to accommodate flight schedules.

Airport ground staff are essential aviation professionals who ensure the safety, security, and efficiency of flights by managing passenger services, baggage handling, and aircraft ramp operations. Key responsibilities include checking in passengers, issuing boarding passes, boarding flights, guiding aircraft to parking bays, and loading/unloading luggage