Airport Cargo Job Vacancies in Bangalore

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month

Join our team in Bangalore as Airline Ground Staff, where you'll play a vital role in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n- Ticketing Services: Assist in the issuance of tickets and provide information about flight schedules, upgrades, and seat availability.n- Customer Support: Address passenger inquiries and resolve any issues related to their travel plans in a courteous and efficient manner.n- Safety and Security: Ensure compliance with safety regulations and assist in implementing security procedures at the airport.n- Coordination with Other Staff: Collaborate with pilots, cabin crew, and other ground staff to ensure seamless operations and timely departures.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade pass and have a positive attitude with great communication skills. A customer-oriented mindset is essential for resolving passenger issues effectively. The ability to work in a fast-paced environment, follow instructions, and adapt to different situations is crucial. Flexibility in working hours and a willingness to learn are also important as you contribute to the overall travel experience for our passengers. Previous experience in customer service roles is a plus but not mandatory, as we welcome fresh talent with enthusiasm.

Join our team as Airport Ground Staff in Bangalore, where you will play a crucial role in ensuring a smooth and efficient airport experience for passengers. This full-time position is perfect for individuals with 0 to 5 years of experience.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, boarding, and answering queries, ensuring they have a comfortable travel experience.n n2. Baggage Handling: Manage passenger luggage during check-in and boarding processes, ensuring that all bags are correctly tagged and safely loaded onto the aircraft.nn3. Coordination with Airlines: Communicate effectively with airline staff and other ground crew to ensure timely departures and arrivals, maintaining smooth operations.nn4. Safety Compliance: Follow all safety protocols and regulations, ensuring that all procedures are adhered to during daily operations.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess a positive attitude with strong communication skills. Teamwork is essential, as you will be working closely with other staff members to create a seamless service experience. Attention to detail is important for effective problem-solving and ensuring passenger safety. A flexible approach to work hours is necessary, as shifts may vary. This role also requires a commitment to maintaining a professional demeanor at all times, reflecting the values of the aviation industry.

Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsBangaloreMangaloreBelagaviBallariBidarHubaliKalaburgiKoppalMysoreShivamoggaJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month

As an Air Ticketing Executive, you will be responsible for various tasks related to ticketing and customer service within the airline industry. This role requires a proactive approach and a strong focus on ensuring customer satisfaction.Key Responsibilities:- Ticket Booking: Handle the reservation process for customers by booking domestic and international flights based on their travel preferences and requirements, ensuring accuracy in details.- Customer Assistance: Provide assistance to customers by addressing inquiries, resolving issues, and providing information on flight schedules, fares, and travel policies to enhance their travel experience.- Documentation: Prepare and maintain all necessary documentation related to ticketing, including itineraries, confirmation emails, and fare rules, to ensure compliance and accuracy.- Payment Processing: Manage payment procedures by processing ticket payments and issuing electronic tickets in a timely manner, while also ensuring secure transactions.- Collaboration: Work closely with airlines, travel agencies, and other stakeholders to ensure smooth operations, timely communication, and resolution of any ticketing-related issues.Required Skills and Expectations:- A minimum education of 10th grade is necessary, with no prior experience required, making this an ideal position for fresh graduates.- Strong communication skills are essential for interacting effectively with customers and colleagues, both verbally and in writing.- An understanding of basic computer skills, including proficiency in the use of ticketing software and the internet, is crucial for efficiently managing reservations.- A positive attitude and customer-oriented mindset are expected to deliver exceptional service to travelers. - Ability to work full time in an office environment in Bangalore, ensuring reliability and commitment to the team's goals.

We are seeking an enthusiastic Airport Representative to join our team in Bangalore. This entry-level position is perfect for someone looking to start their career in the travel and hospitality industry.nnKey Responsibilities:nn1. Customer Assistance: You will greet passengers at the airport and assist them with check-in procedures, ensuring a smooth travel experience.nn2. Information Provision: Provide passengers with relevant information about flights, terminal facilities, and transport options, making their journey easier and more enjoyable.nn3. Problem-Solving: Handle passenger inquiries and complaints efficiently, working to resolve any issues that may arise during their travel experience.nn4. Coordination with Staff: Collaborate with airline and airport staff to ensure that all operations run smoothly, helping maintain a high standard of service.nnRequired Skills and Expectations:nnCandidates should have completed at least 10th grade and possess strong communication skills to interact effectively with passengers. Good interpersonal skills are important to build rapport and assist customers confidently. The role requires a proactive attitude and a willingness to learn, as you will be engaging in a fast-paced environment. Flexibility in working hours is also required, as airport operations can vary. This position provides an excellent foundational experience for those looking to grow in the travel and hospitality field.

A System Support Executive is responsible for maintaining an organizations IT systems, hardware, software, and network infrastructure. They ensure smooth daily operations by resolving technical issues, supporting users, and maintaining system performance. Key Responsibilities System & Hardware Support7Install, configure, and maintain desktops, laptops, printers, and peripheralsTroubleshoot hardware issues (CPU, RAM, HDD/SSD, network devices)Perform system upgrades and preventive maintenanceManage asset inventory and hardware lifecycle Software & Application Support6Install and update operating systems (e.g., Microsoft Windows, Linux)Configure business applications and office tools (e.g., Microsoft Office)Troubleshoot software errors, crashes, and compatibility issuesProvide user training on basic software usage Network & Connectivity Support6Set up and maintain LAN/WAN networksTroubleshoot internet connectivity, routers, switches, and Wi-Fi issuesConfigure IP addresses, VPNs, and network security settingsCoordinate with ISPs for network-related problems User Support & Helpdesk8Respond to user queries via calls, emails, or ticketing systemsDiagnose and resolve technical issues (onsite & remote)Maintain helpdesk logs and documentationEnsure timely resolution as per SLA System Security & Data Management6Perform regular data backups and recovery operationsImplement antivirus, firewall, and endpoint security measuresMonitor system performance and security threatsManage user accounts, access rights, and passwords Required SkillsStrong knowledge of computer hardware & softwareBasic networking skills (TCP/IP, DNS, LAN/WAN)Troubleshooting and problem-solving abilityGood communication and user-handling skillsFamiliarity with remote support toolsTime management and multitasking Educational QualificationBachelors degree in IT, Computer Science, or related fieldDiploma/Certification in Hardware & Networking (preferred) Certifications (Preferred)CompTIA A+ / Network+Microsoft Certified (MCSA / Modern Desktop Admin)Cisco (CCNA - basic level) ExperienceFresher or 0-2 years for entry-level roles2-5 years for mid-level positions Work EnvironmentOffice-based or onsite IT supportMay include shift work (especially in IT companies / BPOs)Occasional field visits for system setup or troubleshooting Salary (India Approx.)Fresher: 20,000 - 25,000/monthExperienced: 30,000 - 1,00,000/month

Ground Staff are responsible for ensuring the smooth operation of airport services and assisting passengers during their travel experience. They perform a variety of duties that may include customer service, baggage handling, ticketing, and security checks. Responsibilities of Ground Staff may include:- Greeting and checking in passengers- Assisting passengers with boarding and deplaning- Handling luggage and cargo- Performing security checks on passengers and baggage- Enforcing safety regulations and protocols- Providing information and assistance to passengers

As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.Key Responsibilities:- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.Required Skills and Expectations:- You should possess strong communication skills to relay information effectively and assist customers with their queries.- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.- A positive attitude and the ability to work in a team environment will help you thrive in this role.Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.

As a Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport or other transportation facilities. You will be responsible for providing excellent customer service and assisting in various tasks that contribute to a pleasant travel experience for passengers.Key Responsibilities:- Check-In Assistance: Help passengers with the check-in process, ensuring that their travel documents are processed accurately and efficiently.- Baggage Handling: Manage luggage loading and unloading, ensuring that bags are transported safely and reach their destinations without damage.- Customer Service: Address passenger inquiries and resolve any issues they may have, providing support and information when needed.- Boarding Process: Assist in boarding procedures by directing passengers and ensuring that the process runs smoothly and on time.- Cleanliness and Safety: Ensure that the waiting areas and boarding gates are clean, organized, and comply with safety regulations.- Coordination with Teams: Work closely with other ground staff and airport personnel to maintain communication and ensure efficient operations.To succeed in this role, you should have strong communication skills and the ability to work well in a team. A positive attitude and good problem-solving abilities are essential, as you will frequently interact with passengers and handle various tasks. Being punctual and detail-oriented will help you in executing your responsibilities effectively. Previous experience in customer service is an advantage, but not mandatory.

We are looking for dedicated and enthusiastic individuals to join our team as Ground Staff in Bangalore. This role is essential for ensuring that our operations run smoothly and efficiently.Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, boarding, and other travel-related inquiries to ensure a pleasant travel experience.- Luggage Handling: Manage the loading and unloading of luggage, ensuring that all bags are handled carefully and delivered to the correct destinations.- Check-in Support: Facilitate the check-in process for passengers, including issuing boarding passes and verifying travel documents, to ensure timely departures.- Customer Service: Provide excellent customer service by addressing concerns, answering questions, and offering solutions, creating a welcoming environment for travelers.- Safety Compliance: Follow safety protocols and guidelines to ensure the wellbeing of passengers and staff, maintaining a safe working environment.- Coordination with Teams: Work closely with other teams such as security and maintenance to ensure a seamless operation and assist with any operational tasks as needed.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. Strong communication skills and a friendly demeanor are essential, as you will be interacting with passengers daily. Must be detail-oriented and able to handle various tasks simultaneously in a fast-paced environment. Candidates with prior experience in customer service or aviation are preferred, but freshers are welcome. A collaborative attitude and a willingness to learn are crucial for success in this role.

Ground Staff are responsible for handling all airport operations on the ground, ensuring smooth passenger service, safety, and coordination between airline and airport departments. They play a key role in check-in, boarding, baggage handling, and customer service. Key Responsibilities1. Passenger HandlingAssist passengers during check-in and boarding processVerify tickets, ID proof, and travel documentsIssue boarding passes and seat assignmentsProvide special assistance to elderly, disabled, or VIP passengers2. Baggage HandlingAccept and tag checked baggageEnsure baggage complies with airline weight and safety rulesCoordinate with baggage handling teamsHandle lost, delayed, or damaged baggage complaints3. Customer ServiceAnswer passenger queries regarding flights, delays, and policiesProvide information on schedules, gates, and airport facilitiesResolve complaints professionally and quicklyMaintain high customer satisfaction4. Boarding & Departure DutiesAnnounce boarding informationVerify boarding passes and documentsEnsure orderly boarding processCoordinate with cabin crew and pilots5. Safety & Security ComplianceFollow airport safety and security proceduresEnsure compliance with aviation regulationsReport suspicious activities or safety hazards6. Flight Operations CoordinationCoordinate with airline staff, ATC, and airport authoritiesAssist in flight arrivals and departuresHandle delays, cancellations, and rescheduling Required SkillsStrong communication and interpersonal skillsCustomer service orientationProblem-solving abilityTeamwork and coordinationAbility to work under pressureBasic computer knowledge Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in any disciplineAviation / Hospitality certification is an advantage ExperienceFresher or experienced candidates can applyPrior experience in aviation, hospitality, or customer service is preferred Working ConditionsRotational shifts (including night shifts)Weekends and holidays includedWork at airport terminals in a fast-paced environment Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 1,00,000+ per month