BOOKING Fresher Jobs in Gurgaon

Key Responsibility Areas :-Manage assigned leads and initiate customer contact as per the daily sales plan.Understand customer requirements such as destination, departure city, travel date, number of passengers, hotel category, inclusions, trip purpose, and food preference.Prepare customized travel packages using suitable existing packages or creating new packages when required.Prepare quotations by reviewing the day-wise itinerary, hotels, flights, prices, and package inclusions.Share quotations with customers through email and WhatsApp and explain the package details clearly.Follow up with customers at the agreed time and record customer responses, changes, and next follow-up dates in the CRM.Handle customer requests related to package changes, fare conditions, availability, and approved discounts.Confirm booking requirements and collect the required customer documents and booking information.Generate and share payment links and guide customers through the payment process.Process confirmed bookings, update full or partial payment details, and maintain accurate transaction records.Coordinate with the Operations Team for flights, hotels, sightseeing, tours, transfers, costing, guest details, and final confirmations.Share booking confirmations, tickets, invoices, payment information, and other required documents with customers and maintain complete CRM records.Performance will be measured based on:Lead Follow-Up: Timely follow-up of assigned leads and customer inquiries.Lead Conversion: Conversion of qualified customer inquiries into confirmed bookings.Quotation Accuracy: Accuracy of itinerary, hotel, flight, price, and inclusion details.Response Time: Timely response to customer inquiries, changes, and follow-ups.CRM Accuracy: Complete and timely updating of customer conversations, requirements, follow-ups, and booking information.Booking Accuracy: Correct entry of customer, document, payment, and booking details.Customer Service: Clear communication and smooth handling of customer requirements and concerns.

We are looking for a dedicated HR Admin Executive to join our team in Gurgaon. This is a full-time position, ideal for fresh graduates or candidates with up to one year of experience in HR or administration. The role requires a male candidate and involves working on-site at our office.Key Responsibilities:- Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, and scheduling interviews, ensuring that we attract suitable candidates for various positions.- Employee Onboarding: Help in onboarding new hires by preparing necessary documentation, conducting orientation sessions, and ensuring a smooth transition into the company.- Employee Records Management: Maintain and organize employee records, including personal information, attendance, and performance feedback, to ensure easy access and compliance with regulations.- HR Documentation: Prepare and manage HR-related documents, such as contracts, offer letters, and termination letters, maintaining accuracy and confidentiality.- Payroll Assistance: Support the HR team in processing payroll by gathering and verifying attendance data and compiling necessary reports.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to interact effectively with employees and candidates. Attention to detail is essential for maintaining accurate records and documentation. Candidates should be proficient in basic computer applications, especially MS Office. A positive attitude, willingness to learn, and the ability to work collaboratively in a team are vital for success in this role. Candidates should also be reliable and punctual, reflecting professionalism in their work.

As a Travel Executive, you will be responsible for coordinating and booking travel arrangements for clients. This includes organizing outbound tours, managing corporate travel, handling escort activities, and negotiating deals with hotel bookings and holiday packages. You must possess excellent communication and interpersonal skills to provide top-notch customer care. Prior experience in the travel industry is not required, but a 12th pass education is necessary. Working from home, you must be able to work independently and efficiently manage your time to meet deadlines and exceed customer expectations.

We are looking for 30 Airport Ticketing Agent Posts in Guwahati, Dibrugarh, Patna, Gaya, Raipur, Chhattisgarh, Delhi NCR, Goa, Surat, Rajkot, Gurgaon, with deep knowledge in Air Ticketing, Aviation, Ticket Booking, Basic Computer Skills, Holiday Packages, Hotel Booking, BHM and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc

As an Air Ticketing Executive, you will be responsible for handling flight bookings, issuing tickets, and providing accurate information about schedules, fares, and travel regulations. You will assist customers with reservations, cancellations, and changes in their travel plans, ensuring a smooth and hassle-free experience. The role involves using airline reservation systems, managing payment processes, and resolving any ticket-related queries. Strong attention to detail, communication skills, and a customer-oriented approach are essential. You will also stay updated with airline policies and promotional offers to guide passengers effectively. Only candidates aged 18-27 are eligible to apply

Key Responsibilities: 1. Fleet and Hub Management: o Oversee daily operations of vehicle hubs, ensuring smooth functioning. o Monitor fleet utilization and availability for maximum efficiency. 2. Fleet Tracking and Reporting: o Manage real-time fleet tracking to monitor vehicle movement. o Prepare weekly and monthly reports on fleet status, challans, and performance. 3. Performance Monitoring: o Track KPIs for fleet and driver performance, ensuring high standards are maintained. o Conduct periodic evaluations and provide actionable feedback. 4. Booking and Dispatch Management: o Manage incoming bookings and ensure timely assignment of vehicles. o Oversee the dispatch process to ensure on-time pickups and deliveries. o Coordinate with customers and drivers to address any booking or dispatch issues. 5. Daily Operations Management: o Handle on-ground operations, interact with team members and drivers to resolve issues. o Ensure daily tasks are executed efficiently and deadlines are met. 6. Payment Collection and Recovery: o Oversee payment collections and manage recovery processes effectively.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

We are looking for 240 Tour Operator Posts in Delhi NCR, Delhi, Gurgaon, Varanasi, Mathura, Bhopal, Kanpur, Jhansi, Gwalior, Faridabad Road, Gurgaon, with deep knowledge in Tours Travel, Marketing, Holiday Packages, Travel Booking, Escort Activities, Travel Agency, Air Ticketing, Customer Calling, Coordination Skills, Basic Computer Skills, Travel Desk, Travel Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Sc, M.A, M.C.A, M.Com, M.Sc

They play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Airline Ticket Agents help passengers book flights, process ticket payments, issue boarding passes, handle baggage check-in, and provide information about flight schedules and travel documents.Ticketing staff, also known as ticket agents, ticketing officers, or ticketing executives, are responsible for helping customers plan and book travel arrangements:Selling ticketsIssue tickets and process payments for various modes of transportation, such as flights, trains, buses, and ferriesProviding informationAnswer questions about travel arrangements, such as routes, schedules, fares, and travel policiesManaging reservationsMake and confirm reservations, and ensure all bookings are accurately recordedCustomer serviceHandle customer inquiries and complaints, and provide excellent customer serviceCollaborationCoordinate with other departments to ensure smooth operations and timely departuresRecord keepingMaintain accurate records of transactions and customer interactionsTicketing staff typically need strong customer service skills, computer literacy, and attention to detail. Other skills that may be useful include:Communication skills, Positive attitude, Patience, Negotiation, Teamwork, Time management skills, and Organizational skills.

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

As an Air Ticketing Associate, your responsibilities will include:- Assisting customers with booking flights, holiday packages, and hotel accommodations- Providing information on flight schedules, travel routes, and fare options- Processing ticket bookings, cancellations, and reservations accurately- Handling customer inquiries and resolving issues in a professional and timely manner- Collaborating with airlines and travel agencies to ensure seamless travel experiences for customers