BOOKING Fresher Jobs in Dumka

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.

Job Openings for 21 Airport Ticketing Executive Jobs for Freshers in Bhubaneswar, Jharsuguda, Jharia Dhanbad, Ranchi, Patna, Gaya, Mayurbhanj, South 24 Parganas, Dumka, Raipur, Chhattisgarh, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

Customer service: Answering customer questions, providing information, and helping customers get the experience they want Reservations: Making and confirming reservations for flights, hotels, and other transportation Travel itineraries: Creating travel itineraries that may include flights, transfers, accommodations, and insurance Computer systems: Using computer systems to search for availability, compare prices, and make bookings Sales techniques: Understanding sales techniques Travel industry knowledge: Having knowledge of the travel industry CONTACT HR-9218068638skytechaviation44@gmail.com

As an Air Ticketing Executive, you will handle the booking and management of air tickets for customers, providing excellent service and support throughout the travel process. This is a full-time position based in Dumka, India, suitable for individuals with up to one year of experience. Key responsibilities include:1. Ticket Booking and Management: You will assist customers in booking flights, checking availability, and managing ticket changes or cancellations. Accuracy and attention to detail are essential in this process.2. Customer Service: Providing outstanding customer service is crucial. You will address inquiries, resolve issues, and ensure customer satisfaction throughout their travel experience.3. Coordination with Airlines: You will communicate with various airlines to confirm flight schedules, fares, and any special requirements for travelers.4. Documentation and Record Keeping: Maintaining accurate records of bookings, payments, and customer preferences will be part of your duties to ensure a smooth operation.5. Promoting Travel Packages: You may also promote special travel packages or deals to customers, helping them make informed decisions about their travel plans.To succeed in this role, candidates should have basic computer skills and the ability to operate booking systems. Strong communication skills in Hindi and English are essential for interacting with customers and colleagues. Being detail-oriented and proactive in problem-solving will greatly enhance your effectiveness as an Air Ticketing Executive.