Awareness Fresher Jobs in Asansol

Hiring for 28 Ground Hostess Jobs in Kolkata, Bhubaneswar, Ranchi, Dhanbad, Patna, Gaya, Asansol, Durgapur, Paschim Bardhaman, Purba Bardhaman, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills etc.

We are looking for a dedicated Airline Customer Service Executive to join our team in Asansol. The ideal candidate will provide excellent support to our customers and ensure a smooth travel experience for all passengers.**Key Responsibilities:**- **Assist Customers:** Help passengers with inquiries related to flight schedules, bookings, and cancellations, ensuring they receive accurate information promptly.- **Check-in Support:** Guide passengers through the check-in process, both online and at the airport, to facilitate an efficient travel experience.- **Resolve Issues:** Address and resolve customer complaints or concerns professionally and effectively, ensuring satisfaction and loyalty.- **Provide Information:** Keep customers informed about flight delays, gate changes, and other important travel updates, contributing to clear and open communication.- **Collaborate with Teams:** Work closely with other departments, such as reservations and baggage handling, to ensure that all customer needs are met seamlessly.- **Maintain Records:** Update and maintain customer records and relevant documentation accurately for efficient tracking and future reference.**Required Skills and Expectations:**Candidates should have a minimum educational qualification of a 10th pass. Previous customer service experience, while preferred, is not mandatory, making this an excellent opportunity for those just starting their careers. Strong communication skills, both verbal and written, are crucial for interacting with customers and resolving their issues efficiently. Additionally, candidates should be friendly, approachable, and capable of working in a fast-paced environment, demonstrating patience and empathy in all interactions.

As an Airline Customer Service Representative in Asansol, you will play a vital role in enhancing our passengers' travel experience. Your primary focus will be on assisting customers with their travel needs and providing excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer calls and messages from passengers with questions about flights, bookings, and travel policies, ensuring they receive clear and accurate information.- **Assist with Flight Reservations:** Help customers book new flights, change existing reservations, and provide fare information, making the process smooth and efficient.- **Handle Complaints and Issues:** Address customer complaints promptly and professionally, working to resolve issues and ensure customer satisfaction.- **Check-In Support:** Guide passengers through the check-in process, whether in person or over the phone, ensuring all necessary documents are prepared and available.- **Provide Travel Information:** Offer information on flight schedules, boarding procedures, and luggage policies, helping passengers better understand their travel plans.**Required Skills and Expectations:**Candidates should possess strong communication skills, as you will interact with diverse customers. A friendly demeanor and patience are essential for handling various customer inquiries and complaints. Basic computer skills are necessary to use our reservation systems efficiently. Applicants should be reliable, able to work in a fast-paced environment, and be willing to learn. A minimum educational requirement is completing the 10th grade. Prior experience in customer service is a plus, but not mandatory, as on-the-job training will be provided.