Freshers For Airline Customer Service Representative - Asansol

We are looking for a dedicated Airline Customer Service Executive to join our team in Asansol, India. This entry-level position is ideal for candidates with a passion for helping others and an interest in the airline industry.

Key Responsibilities:

- **Customer Assistance:** Provide friendly and efficient service to passengers by answering their queries in person, over the phone, or via email.

- **Ticketing and Reservations:** Assist customers with booking flights, making changes to existing reservations, and issuing tickets.

- **Problem Resolution:** Handle customer complaints and issues calmly and professionally, ensuring a satisfactory resolution.

- **Information Dissemination:** Inform passengers about flight schedules, baggage policies, and other important travel information.

- **Record Keeping:** Maintain accurate records of customer interactions and transactions to improve service delivery.

Required Skills and Expectations:

Candidates should have excellent communication skills, both verbal and written, to effectively interact with passengers. Strong problem-solving abilities are essential to manage customer concerns promptly. A basic understanding of computer systems and office software is needed to perform daily tasks efficiently. Since this role requires teamwork, candidates should be cooperative, proactive, and able to work under pressure. A good attitude, patience, and a willingness to learn are key attributes for success in this position. Previous experience is not required, making this an excellent opportunity for new entrants into the workforce.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata