Automobile Sales Job Vacancies in Guwahati

We are looking for an experienced and dynamic General Manager (Business Head) to lead our HondaTwo-Wheeler dealership operations in Guwahati. The ideal candidate will be responsible foroverseeing all dealership functions, driving sales performance, ensuring superior customersatisfaction, and managing a high-performing team to achieve business targets.Key Responsibilities: Oversee day-to-day dealership operations, including sales, service, spares, finance, and administration. Develop and implement business strategies to achieve revenue, profitability, and customer satisfaction goals. Lead and motivate the sales and service teams to deliver exceptional performancen and meet OEM (Honda) standards. Monitor financial performance, manage budgets, and control operational costs. Maintain strong relationships with Honda officials, customers, and vendors. Ensure compliance with all dealership policies, manufacturer guidelines, andn statutory requirements. Plan and execute local marketing, promotional, and customer engagement activities. Regularly review customer feedback and take corrective actions to improve service quality. Drive digital transformation and process improvements within the dealership.Requirements: Bachelors degree or higher in Business Administration, Automobile Engineering, or a related field. 1015 years of proven experience in managing an automobile dealership (preferablyHonda Two-Wheeler or similar brands). Strong leadership, communication, and problem-solving skills. Excellent understanding of dealership operations, customer handling, and OEM coordination. Proven track record of achieving sales and service excellence.

Should have good communication skills, computer knowledge, sales knowledge, teamwork, leadership quality

Actively promote and sell our range of luxury vehicle to customers.Engage with customers to understand their needs and preferences and recommend suitable vehicles accordingly.Provide product demonstrations and test drives to potential customers, highlighting key features and benefits.Effectively manage customer inquiries, both in person and via phone or email, providing accurate information and timely responses.Maintain a thorough understanding of our vehicle inventory, including specifications, pricing, and availability.Meet or exceed monthly sales targets and objectives set by management.Cultivate and maintain strong relationships with existing customers, fostering repeat business and referrals.

Achieve monthly and annual sales targets for new and pre-owned vehicles.Drive showroom footfall and maximize lead conversion rates.Develop and execute sales strategies and promotional campaigns to boost revenue.Monitor market trends and competitor activities to identify new business opportunities.Ensure proper display, presentation, and promotion of vehicles and accessories.Ensure an exceptional customer experience throughout the sales journey.Handle customer inquiries, grievances, and escalations promptly and professionally.Build and maintain strong long-term customer relationships to increase retention and referrals.Ensure the showroom reflects the brands image, standards, and hospitality guidelines.Lead, motivate, and manage a team of sales consultants, receptionists, and support staff.Conduct daily briefings, sales training sessions, and performance reviews.Set clear performance goals and monitor individual and team productivity.Foster a culture of customer focus, accountability, and teamwork.Oversee the day-to-day operations of the showroom to ensure smooth functioning.Maintain inventory control for vehicles, test drive cars, and accessories.Ensure proper documentation and adherence to company and OEM processes.Coordinate with the service department, finance, insurance, and registration teams.Maintain showroom hygiene, branding, and compliance with corporate standards.Oversee the day-to-day operations of the showroom to ensure smooth functioning.Maintain inventory control for vehicles, test drive cars, and accessories.Ensure proper documentation and adherence to company and OEM processes.Coordinate with the service department, finance, insurance, and registration teams.Maintain showroom hygiene, branding, and compliance with corporate standards.Ensure adherence to OEM guidelines, dealership SOPs, and government regulations.Implement safety and security protocols for customers, staff, and vehicles.Maintain showroom branding, signage, and digital engagement standards.Support internal and external audits as required.

Overseeing the day-to-day operations of the dealership, ensuring smooth functioning and achieving business objectives.- Manage a large team of employees, including sales executives, service technicians, and administrative staff, providing guidance, support, and supervision as required.-Handle and resolve disputes and grievances within the team, fostering a positive and collaborative work environment.-Develop and implement strategies to achieve sales targets and maximize revenue, closely monitoring performance and taking corrective actions when necessary.-Conduct regular team meetings and performance evaluations to assess individual and team progress, providing constructive feedback and identifying areas for improvement.

1. Sales Management:Develop and execute a strategic sales plan to achieve month-on-month sales targets.Identify and explore new business opportunities to expand the Isuzu brand's presence.Monitor and analyze market trends and competitors to stay ahead in the market.Build and maintain strong relationships with key stakeholders, including customers and suppliers.2. Service Operations:Oversee the service department, ensuring high-quality maintenance and repair services.Implement service improvement initiatives to enhance customer satisfaction and loyalty.Monitor service metrics and KPIs to ensure efficient service delivery.Manage the service team to provide exceptional service experiences to customers.3. Retail Forecasting: