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Airline Customer Service Representative 12th Pass Fresher Jobs in Kanpur

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative in Kanpur, you will assist passengers with their travel needs, ensuring a smooth and enjoyable experience. This position is ideal for those with up to two years of experience and a completed 12th-grade education.Key Responsibilities:- **Passenger Assistance**: Help travelers with inquiries regarding flights, bookings, and travel policies, offering clear and accurate information.- **Booking Management**: Process flight bookings, changes, and cancellations using airline systems efficiently and accurately.- **Conflict Resolution**: Handle customer complaints and issues professionally, striving to resolve problems while maintaining customer satisfaction.- **Check-in Support**: Assist passengers during the check-in process, ensuring all necessary documentation is ready and guiding them to their gates.- **Customer Engagement**: Build positive relationships with customers by providing friendly and personalized service throughout their travel journey.Required Skills and Expectations:Candidates should have strong communication skills in English, both spoken and written, to effectively interact with passengers. Basic computer proficiency is essential for using airline booking systems. A friendly demeanor and patience are crucial for dealing with various customer needs. Additionally, a detail-oriented approach is important for managing bookings and ensuring a high level of service. Candidates are expected to work full-time from the office and may work in shifts, including weekends and holidays, to support flight operations.
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12th Pass Freshers For Airport Customer Service Associate

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.
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Aviation Ground Staff Customer Service Walk in
Dear Candidate, Greeting for the day! We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer Key Responsibilities Welcome passengers on board and directing them to their seats. Providing Information and safety procedures to the passengers Checking all seat belts and galleys are secure prior to take-off. Making announcements on behalf of the pilot and answering questions during the flight Serving meals and refreshments; Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
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Airlines Cabin Crew

Airport Authority of India - AAI

Customer Care Executive Flight Attendant Air Hostess Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor Cabin Crew Walk in
Spice jet is hiring candidates for Flight Attendant / Air Hostess job in Delhi with an experience of 1 year(s). Candidate would be responsible for oversee the safety and comfort of passengers aboard our flights. Candidates looking for Air Hostess jobs near by can apply directly. To apply for Full Time job vacancy candidate must be skilled at Airport Ground Handling, Air Hostess Activities, Customer Service Skills, Air Hostess, Language Skill.-High school diploma or equivalent qualification.-Cabin crew degree and training required.-A minimum of 2 years experience as a flight attendant.-Must be fluent in English and possess excellent interpersonal communication skills.Airhostess required for Delhi, airport
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CSR Executive Customer Service Walk in
Job Openings for 15 CSR Executive (Airlines) Jobs for Freshers in Ajmer, Rajasthan, Ludhiana, Punjab, Surat, Gujarat, Indore, Madhya Pradesh, Ghaziabad, Uttar Pradesh, Meerut, Uttar Pradesh, Chandigarh, Varanasi, Uttar Pradesh, Lucknow, Uttar Pradesh, Kanpur, Uttar Pradesh, NA, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in CSR etc.,
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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