Airline Customer Service Job Vacancies in Madhyamgram

Hiring for 20 Airport Customer Service Associate Jobs in Kolkata South, Kolkata, Calcutta Greens, Kolkata, Medinipur, Purba Medinipur, Paschim Medinipur, Bardhaman, Paschim Bardhaman, Purba Bardhaman, Madhyamgram, North 24 Parganas, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc. Contact - 9123096014

Job Openings for 100 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Howrah, Hooghly, Kalimpong, Siliguri, Jalpaiguri, Agartala, Asansol, Alipurduar, Madhyamgram, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

We are looking for 20 Airport Guest Relationship Executive Posts in Kolkata, Around Kolkata, South 24 Parganas, North 24 Parganas, Nadia, Medinipur, Bardhaman, Purulia, Madhyamgram, Hooghly, with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree Contact 9123096014

We are looking for 24 Airport Information Desk Associate Posts in Kolkata, Kolkata South, Kolkata, Howrah, Hooghly, Nadia, South 24 Parganas, North 24 Parganas, Birbhum, Madhyamgram, Bardhaman, with deep knowledge in Aviation, Airport Information Desk Associate, Airport Ticketing, Airport Operation, Ground Staff, Ground Hostess, Airline Customer Service and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Contact-9123096014

As an Airline Customer Service Executive in Kolkata, you will play a vital role in ensuring a pleasant travel experience for our passengers. This full-time position is ideal for freshers who are eager to start their careers in the airline industry.Key Responsibilities:1. **Passenger Assistance:** You will assist passengers with check-in, boarding, and inquiries, ensuring they feel valued and informed throughout their journey.2. **Ticketing Support:** You will help customers understand ticket options, make reservations, and handle ticket changes or cancellations while providing accurate information.3. **Complaint Resolution:** You are expected to listen to customer concerns and resolve issues promptly, maintaining a calm and professional demeanor to enhance customer satisfaction.4. **Information Dissemination:** You will provide timely updates on flight schedules, delays, and any other travel-related information, ensuring passengers are well informed.5. **Team Collaboration:** You will work closely with other team members and departments to ensure seamless service delivery and improve overall customer experience.Required Skills and Expectations:Candidates must possess strong communication and interpersonal skills to interact effectively with diverse customers. A positive attitude, patience, and problem-solving abilities are crucial to addressing customer needs. Basic computer proficiency is essential to navigate reservation systems and manage customer information efficiently. A willingness to learn and adapt within a fast-paced environment will greatly contribute to your success in this role.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

We are looking for an enthusiastic Airline Customer Service Executive to join our team in Kolkata. This entry-level position is perfect for individuals who want to start their career in the airline industry and have a passion for customer service.Key Responsibilities:- **Customer Assistance:** Provide help to travelers with their inquiries, reservations, and ticket bookings, ensuring a smooth travel experience. You will communicate via phone, email, and in-person.- **Problem Resolution:** Address any issues that arise, such as delays or cancellations, by offering solutions and alternatives. You will need to stay calm under pressure and assist customers effectively.- **Information Sharing:** Educate customers on airline policies, flight schedules, and baggage rules to ensure they have all the necessary information for travel. Clear communication is key to helping them understand.- **Feedback Collection:** Gather customer feedback about services to help improve the overall travel experience. Your insights will be valuable for the continuous improvement of our services.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should possess strong communication skills in English and Hindi. A friendly and approachable demeanor is essential, as you will be interacting with diverse travelers. Teamwork and a willingness to learn are important for success in this role. Additionally, being punctual and reliable is crucial, as you will be working full-time in an office environment.

Install appCompany logoHiring For Airlines Customer Service Gurgaon salary upto 6 LPALeading AirlinesRecruitic Resources112 applicantsPosted 1d agoJob Details About CompanyJob match scoreEarly ApplicantKey SkillsLocationWork Experience0 - 5 Years100 Vacancies 3-6 Lacs P.ADelhi / NCRMust have key skillsAviation,Airport,Air Hostess Activities,Hostess ActivitiesOther key skillsGround Staff Activities,Hospitality,Ground Handling,Hotel Management,Bhm,customer service,Cabin Crew Activities,Guest Handling,Guest Relations,IHM,Tourism,Hospitality Management,Airlines,receptionist,HotelJob descriptionWhat youll doHiring for one of the leading airlines Gurgaon locationGraduate/undergraduate fresher can apply salary upto 30 k pmunder graduate or graduate with 1 year experience salary goes upto 45 k pmOnly whats up your resume on HR@7982739499Industry typeBPM / BPODepartmentCustomer Success, Service & OperationsRoleCustomer Retention - Voice / BlendedRole categoryVoice / BlendedEmployment typeFull Time, PermanentEducationGraduation Not Required

Need Fluent EnglishImmediate Joiners OnlyPure Customer service5 days Rotational shifts, 2 rotational offsGraduate freshers are welcomeUndergraduate with minimum 6 months bpo experience can applyDrop cv on 9330265060Industry typeBPM / BPODepartmentCustomer Success, Service & OperationsRoleCustomer Retention - Voice / BlendedRole categoryVoice / BlendedEmployment typeFull Time, PermanentEducationGraduation Not Required

As an Airline Customer Service Representative, you will play a crucial role in ensuring a positive experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: Greet customers warmly and assist them with their inquiries, ensuring their needs are addressed promptly and effectively.- **Booking and Ticketing**: Help with making flight reservations, issuing tickets, and processing changes to itineraries, ensuring customers receive accurate and timely service.- **Handling Complaints**: Listen to customer concerns or complaints and provide solutions or escalate issues to ensure satisfactory resolutions.- **Providing Information**: Offer detailed information about flights, schedules, baggage policies, and other airline services, helping passengers make informed decisions.- **Maintaining Records**: Keep accurate records of customer interactions and transactions as required, ensuring compliance with airline procedures and regulations.- **Coordinating with Staff**: Work closely with other airline staff and departments to facilitate smooth operations and effective communication.To be successful in this role, you should have good communication and interpersonal skills, allowing you to connect with customers easily. A friendly and patient demeanor is essential for addressing various customer needs. Basic computer skills are important for handling booking systems and records. You should also be able to handle pressure in a fast-paced environment. Prior experience in customer service is a plus, but fresh candidates with a positive attitude are also welcome to apply.