Airline Customer Service Job Vacancies in Barasat

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Hiring for 58 Airport Staff Jobs in Kolkata, Ranchi, Bhubaneswar, Raipur, Chhattisgarh, Asansol, Barasat Kolkata, Howrah, Shillong, Patna, Gaya, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills etc.

As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of aircraft services. Your responsibilities will include:- **Loading and Unloading Baggage**: You will ensure that passengers' luggage is safely loaded onto and unloaded from the aircraft, adhering to safety protocols.- **Aircraft Marshaling**: You will guide aircraft to and from parking areas, using signals to direct pilots, ensuring safe and efficient movement on the ramp.- **Aircraft Servicing**: You will assist in refueling and servicing aircraft, which includes checking for any necessary maintenance or reporting issues.- **Ground Equipment Operation**: You will operate ground support equipment, such as tugs and baggage carts, to aid in the loading process and maintain efficient airport operations.- **Safety Compliance**: You will follow safety guidelines and protocols to maintain a secure environment around the aircraft and ramp area.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills**: You must clearly communicate with team members and pilots, ensuring everyone is informed about processes and concerns.- **Team Collaboration**: You will work closely with various teams, so being a team player is essential for smooth operations.- **Attention to Detail**: You must pay close attention to your tasks to prevent any mistakes in loading and handling baggage.- **Physical Stamina**: The role requires physical strength and endurance, as you will be lifting heavy baggage and working on your feet for long periods.- **Willingness to Learn**: As a fresher, a positive attitude and eagerness to learn new skills will help you adapt to the fast-paced airport environment.

As an Airline Supervisor, you will play a vital role in ensuring the smooth operation of airline services. This position is ideal for individuals who are eager to start their career in the airline industry and have a passion for customer service.**Key Responsibilities:**- **Manage Staff Operations:** Oversee the work of ground staff to ensure all tasks are completed efficiently and in a timely manner, contributing to the overall success of flight operations.- **Customer Service:** Address passenger inquiries and resolve issues or complaints to ensure a positive travel experience, promoting customer satisfaction and loyalty.- **Coordination of Flights:** Coordinate with various departments to ensure flights depart on time, including liaising with air traffic control and ground staff.- **Safety Compliance:** Ensure that all safety protocols and regulations are followed by the staff and passengers, to maintain a secure travel environment.- **Training and Development:** Assist in the training of new employees and provide ongoing support to existing staff to enhance their skills and performance.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal communication skills are necessary to interact with team members and customers clearly and effectively.- **Team Leadership:** Ability to lead and motivate a team, fostering a collaborative work environment.- **Problem-Solving Skills:** Quick thinking and decision-making skills are essential to address challenges promptly and efficiently.- **Attention to Detail:** A keen eye for detail is important to ensure compliance with safety regulations and service standards.- **Basic Computer Skills:** Familiarity with basic computer operations to manage administrative tasks and communication.This position offers a unique opportunity to step into the dynamic world of aviation. If you are passionate about travel and providing excellent customer service, we encourage you to apply.

We are looking for an Airline Manager to join our team in Barasat. This is an entry-level position suitable for candidates with 0-1 year of experience. The ideal candidate should have completed at least the 10th grade and be ready to work full-time in an office environment.**Key Responsibilities:**- **Manage Daily Operations:** Oversee the daily activities of airline operations to ensure efficiency and effectiveness in all processes.- **Customer Service:** Provide excellent service to passengers, addressing their concerns and ensuring a pleasant travel experience.- **Coordinate with Staff:** Work closely with team members in different departments, such as ticketing and ground operations, to maintain smooth workflows.- **Monitor Flight Schedules:** Keep track of flight schedules and ensure that all operations are aligned with the planned timetable.- **Report Issues:** Identify any operational problems and report them to higher management for prompt resolution.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact with customers and colleagues effectively. Attention to detail is important for managing operations and ensuring compliance with safety regulations. A basic understanding of airline procedures is a plus, but training will be provided. The ideal candidate should be able to work well in a team and handle stressful situations with a calm demeanor. Strong organizational skills are needed to manage multiple tasks efficiently. Proficiency in basic computer operations is also expected.

Job Responsibilities:1. Providing excellent customer service to passengers at the airport2. Issuing tickets, checking baggage, and assisting passengers with check-in procedures3. Assisting passengers with boarding and seating arrangements4. Handling inquiries from passengers regarding flight schedules, delays, and cancellations5. Ensuring the safety and security of passengers throughout their journey6. Handling and resolving customer complaints in a professional manner