Air Ticketing Executive Job Vacancies in Bhadrak

As an Air Ticketing Staff member, you will be responsible for assisting customers in booking airline tickets and providing excellent service to enhance their travel experience. **Key Responsibilities:**- **Ticket Booking:** You will assist customers in booking airline tickets by providing accurate information on flight schedules and pricing.- **Customer Service:** Engaging with customers to understand their travel needs and address any questions or concerns they may have regarding their bookings.- **Documentation Handling:** Ensuring that all necessary travel documents and identification are properly checked and processed for ticket issuance.- **Payment Processing:** Handling payments for ticket purchases securely and accurately, ensuring all transactions are recorded correctly.- **Coordination with Airlines:** Communicating with airlines to confirm bookings and resolve any issues that may arise related to flights.**Required Skills and Expectations:**- **Basic Computer Skills:** Familiarity with computer systems and basic software is essential, as you will be using these tools to process bookings and maintain records.- **Clear Communication:** You should have good verbal skills to effectively communicate with customers and colleagues, providing clear information and assistance.- **Attention to Detail:** It is important to pay close attention to details while processing tickets to avoid errors that could lead to customer dissatisfaction.- **Team Player:** The ability to work well within a team is necessary, as you will be collaborating with other staff members to provide seamless service.- **Positive Attitude:** A friendly and approachable demeanor can greatly enhance your interactions with customers, making their experience more pleasant.

Hiring for 28 Air Ticketing Executive Jobs in Kolkata, Bhubaneswar, Raipur, Chhattisgarh, Bhadrak, Cuttack, Deogarh, Ganjam, Gajapati, Jharsuguda, Khordha, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.B.A, B.Com, Bachelor of Hotel Management, B.Tech with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking, FRESHERS etc.

- Key Responsibilities:1. Handling air ticket bookings: Process bookings for flights, ensuring accuracy and efficiency to meet customer needs. 2. Managing ground operations: Assist in coordinating activities such as check-in, baggage handling, and boarding to ensure smooth flight operations. 3. Providing customer service: Address queries and concerns from passengers regarding their travel arrangements and provide assistance as needed.4. Handling air cargo logistics: Coordinate the transportation of cargo on flights, ensuring proper documentation and handling procedures are followed. - Required Skills and Expectations:1. Strong attention to detail: Ability to accurately process bookings, manage documentation, and adhere to protocols. 2. Good communication skills: Clear and effective communication with passengers, colleagues, and airline personnel is essential. 3. Ability to work under pressure: Capable of handling multiple tasks simultaneously in a fast-paced environment. 4. Basic computer skills: Proficiency in using booking systems and software to manage reservations and logistics effectively. 5. Willingness to learn: Openness to training and development to enhance skills and knowledge in the aviation industry.

- Handling air ticket reservations: The primary responsibility of an air ticketing staff is to assist customers in booking air tickets for their travel needs.- Providing information on flight schedules and fares: Air ticketing staff need to have in-depth knowledge of flight schedules, fares, and availability to provide accurate information to customers.- Managing cancellations and modifications: Dealing with ticket cancellations, modifications, and rebooking requests from customers efficiently and accurately.- Processing payments and issuing tickets: Handling payments, issuing tickets, and providing customers with necessary documentation for their flights.- Resolving customer queries and complaints: Addressing customer queries, concerns, and complaints in a professional and timely manner to ensure customer satisfaction.Skills and Expectations:- Strong communication skills: Ability to communicate effectively with customers and provide clear information on flight options and ticketing procedures.- Attention to detail: Checking and double-checking flight details, passenger information, and fare calculations to avoid errors.- Customer service orientation: A customer-centric approach to handling queries, issues, and complaints to ensure a positive customer experience.- Ability to work independently: Capable of managing ticketing tasks efficiently while working from home and handling multiple customers simultaneously.- Familiarity with booking systems: Proficiency in using air ticketing software and booking platforms to make reservations, issue tickets, and manage customer requests.

- Process air ticket reservations and manage bookings: The Air Ticketing Staff will be responsible for assisting customers with booking flights, issuing tickets, and managing reservations to ensure smooth travel experiences for passengers.- Handle ground management tasks: The role will involve coordinating with airport personnel, managing check-in procedures, handling baggage, and ensuring passengers board their flights on time.- Assist with ground staff duties: The Air Ticketing Staff will work closely with ground staff to ensure the efficient operation of airport services, such as assisting with boarding procedures, responding to customer inquiries, and addressing any issues that may arise during travel.- Manage air cargo operations: In addition to passenger services, the role may involve overseeing air cargo operations, coordinating shipments, tracking packages, and ensuring timely delivery of goods.Skills and Expectations:- Strong communication skills: The ideal candidate should have excellent verbal and written communication skills to interact with customers, airline staff, and other stakeholders effectively.- Attention to detail: Attention to detail is crucial in air ticketing to ensure accurate bookings, manage reservations efficiently, and handle cargo operations correctly.- Customer service oriented: The Air Ticketing Staff should be customer-focused, providing support, assistance, and resolving any issues to ensure a positive experience for travelers.- Basic computer knowledge: Proficiency in using computer systems, reservation software, and online booking platforms is essential for managing air ticketing tasks efficiently.

Key Responsibilities:1. Handling air ticket booking: As an Air Ticketing Staff, you will be responsible for booking air tickets for customers according to their preferences and budget.2. Providing customer service: You will assist customers with any queries or issues regarding their air travel, ensuring a smooth and pleasant experience.3. Managing ground operations: Your role will also involve coordinating with ground staff to ensure efficient flight operations and timely departures.4. Handling air cargo: You will be responsible for managing and processing air cargo shipments, ensuring proper handling and delivery.5. Ensuring compliance: You will need to ensure that all air ticketing and ground management processes are in compliance with industry regulations and standards.Required Skills and Expectations:1. Good communication skills: You should have excellent communication skills to interact with customers and colleagues effectively.2. Attention to detail: Accuracy and attention to detail are crucial in air ticketing and ground management to avoid errors.3. Basic computer skills: Knowledge of computer systems and ticketing software is necessary for this role.4. Customer service orientation: A customer-centric approach is essential to provide excellent service to passengers.5. Ability to work under pressure: The job may involve handling multiple tasks simultaneously, so the ability to work under pressure is important.