We are looking for an Air Ticketing Staff member to join our team in Hooghly, India. The ideal candidate should have at least one year of experience in air ticketing and a minimum educational qualification of 10th pass. This is a full-time office position.Key Responsibilities:1. **Ticket Booking**: You will assist customers in booking flight tickets, ensuring accuracy in details and timely processing of requests.2. **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice to clients.3. **Documentation**: Manage and maintain records of bookings, cancellations, and refunds to ensure smooth operations and accurate reporting.4. **Coordination**: Collaborate with airlines and travel agencies to obtain the best rates and availability to serve customers effectively.5. **Payment Handling**: Process payments securely, keeping track of transactions and ensuring customer confidentiality.Required Skills and Expectations:The ideal candidate should possess strong communication skills to interact effectively with customers and colleagues. Attention to detail is crucial, as accuracy directly impacts booking information. Familiarity with ticketing software is preferred, as well as basic computer skills for data entry tasks. A positive attitude, along with the ability to work in a fast-paced environment, is essential. Candidates should demonstrate good problem-solving skills and the ability to work as part of a team, contributing to overall operational success.