Sunitha Sales and Service Pvt Ltd

Kochi, Kerala

We are looking for a dedicated Service Engineer to join our team in Kochi. The ideal candidate will assist in maintaining and repairing equipment, ensuring high levels of customer satisfaction. This is a full-time role suitable for recent graduates or those with up to two years of experience.Key Responsibilities:1. Equipment Maintenance: Perform routine checks and maintenance on equipment to ensure optimal functionality and reliability.2. Troubleshooting: Diagnose technical issues in a wide range of machinery and provide effective solutions in a timely manner.3. Customer Support: Communicate directly with clients to understand their issues, providing excellent service and support during and after repairs.4. Documentation: Maintain accurate records of service operations, including work completed, parts used, and customer feedback.5. Team Collaboration: Work closely with other engineers and technical staff to share knowledge and improve service procedures.Required Skills and Expectations:Candidates should have a diploma in engineering or a related field. Strong problem-solving skills are essential, as well as a good understanding of mechanical and electrical systems. Effective communication skills are important for interacting with customers and team members. Candidates should be proactive, willing to learn, and able to work independently in a fast-paced environment. A keen attention to detail and a commitment to delivering high-quality service are crucial for success in this role.

We are seeking a motivated Sales Executive with 2 to 5 years of experience to join our team in Kochi/Cochin. The ideal candidate will have a passion for sales and a proven track record of building strong client relationships. Key Responsibilities:- **Client Acquisition**: Identify and reach out to potential clients to expand the customer base and drive sales growth.- **Sales Presentations**: Prepare and deliver effective sales presentations to showcase our products and services, addressing client needs and queries.- **Market Research**: Conduct thorough market analysis to understand industry trends, competitor offerings, and customer preferences, enabling informed sales strategies.- **Relationship Management**: Build and maintain lasting relationships with clients, ensuring high levels of customer satisfaction and repeat business.- **Sales Reporting**: Keep accurate records of sales activities, client interactions, and feedback to contribute to strategy development.Required Skills and Expectations:Candidates must possess excellent communication and interpersonal skills to engage effectively with clients. A strong understanding of sales principles and practices is essential. You should be a proactive problem-solver with the ability to work independently in a fast-paced environment. Strong organizational skills are required to manage multiple tasks and priorities. The ideal candidate is goal-oriented, self-motivated, and able to thrive under pressure while achieving sales targets.

We are looking for an experienced Spare Part Manager to oversee our spare parts operations in Kochi. The ideal candidate will have 5 to 10 years of experience and a graduate degree, bringing strong leadership skills to manage a dynamic team.Key Responsibilities:1. Inventory Management: You will be responsible for maintaining stock levels of spare parts, ensuring availability while minimizing excess inventory.2. Supplier Relations: Establish and maintain strong relationships with suppliers to negotiate pricing, manage orders, and ensure timely delivery of parts.3. Team Leadership: Lead and motivate a team of staff, providing training and support to ensure efficient operations.4. Quality Control: Monitor the quality of incoming and outgoing spare parts, ensuring compliance with industry standards and company policies.5. Reporting: Prepare and present regular reports on inventory status, sales performance, and departmental efficiencies to management.Required Skills and Expectations:Candidates should have excellent organizational skills and attention to detail. Strong communication skills are essential for interacting with suppliers and team members. You should be adept in using inventory management software and have a solid understanding of spare parts and their applications. Leadership experience is crucial, as this role involves managing a team effectively. The ideal individual will be proactive, with problem-solving abilities and a commitment to meeting deadlines. A strong understanding of the automotive or manufacturing industry is preferred, along with a willingness to adapt to changing technologies and processes.