Sharaa Info Developers

Chennai, Tamil Nadu

A job description for a position in an international voice process typically outlines the responsibilities, qualifications, and key skills required for candidates who will be handling voice-based interactions on a global scale. Below is an example of a job description for a role in an international voice process:Job Title: International Voice Process AssociateJob Overview:We are seeking a dynamic and customer-focused individual to join our international voice process team. As a part of this team, you will be responsible for delivering exceptional service to our global clientele through voice-based interactions. The role involves handling inquiries, providing support, and ensuring a positive customer experience across diverse regions.Roles & Responsibilities of International voice Process Associate Roles and Responsibilities of Voice Process:Customer Support:Handle inbound and outbound calls from customers across different countries.Address customer inquiries, concerns, and provide accurate information.Language Proficiency:Demonstrate proficiency in multiple languages to cater to our diverse international customer base.Effectively communicate with customers in their preferred language.Issue Resolution:Troubleshoot and resolve customer issues, ensuring a timely and satisfactory resolution.Escalate complex issues to the appropriate teams for further assistance.Cultural Sensitivity:Exhibit cultural awareness and sensitivity when interacting with customers from various regions.Adapt communication style to align with cultural expectations.Documentation:Maintain accurate and detailed records of customer interactions in the CRM system.Document relevant information to facilitate efficient issue resolution and future reference.Product Knowledge:Acquire and maintain comprehensive knowledge of our products and services.Effectively communicate product features and benefits to customers.Time Management:Manage time effectively to meet service lev

Job Description:Position: Customer Support Location: Chennai, MaduravoyalCompany: Sharaa Info Developers Pvt LtdAbout the Company: Sharaa Info Developers Pvt Ltd is a leading global customer service provider, offering exceptional solutions to clients worldwide. We are currently seeking dynamic and motivated individuals to join our International Voice Process team.Job Summary: As a Customer Support Agent in our International Voice Process, you will be responsible for providing outstanding customer service and assistance to our international clients. Key Responsibilities: 1. Handle inbound and outbound calls to address customer inquiries and concerns.2. Deliver exceptional customer service while maintaining a high standard of professionalism.3. Assist customers with service information, troubleshooting, and issue resolution.4. Ensure accurate and timely documentation of customer interactions.Qualifications and Skills: - Minimum Qualification: Any Degree- Looking for Freshers and Experienced- Should be flexible to work in night shifts- Excellent verbal communication skills in English- Customer-focused attitude with good problem-solving abilities- Ability to work in a team and adapt to a dynamic work environmentAdditional Benefits: - 6 days working with 1 fixed off day- Two way cab facility will be provided- Salary ranges between 2 - 4 LPAWalk-in Details: - Days: Monday to Friday- Timing: 11 am to 4 pm- On Saturdays - 11 am to 2 pmWalk-in Address: No.4/1, First floor, MMDA Colony, Maduravoyal, Chennai - 95Map Location:http://surl.li/oyipuContact Details: For inquiries or to schedule an interview, please Contact noPriya - HR7845999695Join our team and embark on an exciting career in the global customer service industry. We look forward to meeting you at our walk-in interviews. Bring your resume and be prepared to showcase your communication skills and customer service potential.Sharaa Info Developers Pvt Ltd is an eq

Exciting Opportunity Alert! Join Columbia Sportswear Sourcing India Pvt. Ltd / CRED / Table Space Technologies as a Guest Relation Executive in Bangalore! Dress Code: Formals (Shirt & Pants with Blazer) Salary: 27K - 30K CTC Working Days: 6 Work Timings: General shift (9am 6pm) Gender: FemaleKey Skills:- Good MS Office knowledge- Excellent oral and verbal communication skills- Strong guest handling skillsJob Duties & Responsibilities Greet and welcome guests as they arrive at the establishment. Manage the check-in and check-out process efficiently, ensuring accuracy in guest information, update records in CRMS/DRMS Handle guest inquiries, requests, and complaints promptly and professionally. Maintain a clean and organized front desk area.Coordinate with other departments to fulfill guest requests and resolve issues. Assist in managing reservations and hospitality services for guest. Coordinate office supplies and other common use items such as Cafe supplies, equipment toner, printer paler, shipping supplies etc Ensure compliance with all company policies and procedures. Interaction with employees for taking feeback/surveysLocation: Cunningham Rd, Bengaluru Palace Rd, Bengaluru Ashok nagar, Bengaluru CONTACTBhakti (HR)- 9604654433Bhakti@supersevak.comDon't miss this chance to be part of a dynamic team! Apply now and seize this incredible opportunity!

We have Openings for International Customer Support in US Voice process in Night shifts

The candidate will work as a business manager and will be responsible for business for the assigned accounts, relationship management, and account management.Maintaining relationships with Sales head, CRM Head and other teams of the assigned account.Farming more business from the assigned accounts by providing good service, reviews with multiple teams.Providing advisory and consultative solutions to customers looking to purchase property in the partner projects by evaluating customers financials, providing the right scheme, financial solution, etc.Maintaining excellent relations with banks and financial institutions to get the best solution for them.Maintain proper MIS.Evaluate and create new financial and banking schemes for projects.

Age - 18yrs -28yrsBasic computer knowledge mandatoryJob Roles:Responsibilities Keep front desk tidy and presentable with all necessary Material (pens, forms, paper etc.) Greet and welcome guests. Take care of visitors entry Answer questions and address complaints of Employees and visitors Answer all incoming calls and redirect them or keep Messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, Securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when Necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, Calendar management, schedules etc.) Support the Admin team as and when required.

They are responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.

Coordinating with the Transportation team regarding transportation planning and strategies Reviewing customer requirements and suggesting vehicle types and freight charges Ensuring compliance with the safety standards and transportation department SOPs Handling any Employees complaints and processing the urgent ones to the Senior Management Planning daily transportation schedules and assigning drivers. Performing administrative duties such as preparing and maintaining entries Ability to multitask and work under pressure

MNC COMPANY Good in Hindi communication good in excel good in system operating

company name IBM front Office executivethanisandra Bangaloreattending clientsgood communications Monday to Friday 9-6