Prime Counsel Solutions

Mylapore, Chennai

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are seeking a dedicated Sales Manager to lead our sales team in Shenoy Nagar, Chennai. This role is perfect for someone with 2 to 5 years of experience in sales and a strong ability to drive team performance.Key Responsibilities:- **Team Leadership:** Guide and motivate your sales team to achieve and exceed sales targets through training, support, and performance evaluations.- **Sales Strategy Development:** Create and implement effective sales strategies that align with company goals and enhance market penetration.- **Customer Relationship Management:** Build and nurture strong relationships with clients, understanding their needs and ensuring high satisfaction levels.- **Market Analysis:** Monitor market trends and competitor activity to identify opportunities for growth and inform tactical decisions.- **Reporting:** Prepare regular sales reports for management, providing insights into team performance and areas for improvement.Required Skills and Expectations:You should have a strong background in sales, ideally with experience in leading a team. Excellent communication and interpersonal skills are essential for building rapport with clients and your team. A keen analytical mindset will help you assess market conditions and make data-driven decisions. Being adaptable, proactive, and having a results-oriented approach is crucial for driving success in this role. A graduate degree is required, and proficiency in using CRM software and sales analytics tools will be beneficial.

We are looking for a passionate and dedicated Montessori Teacher for our client company to create a nurturing, engaging, and developmentally appropriate learning environment for young children.Key ResponsibilitiesClassroom & Teaching:Implement Montessori-based teaching methods aligned with lesson plans and curriculumCreate a safe, stimulating, and child-centric classroom environmentObserve, guide, and support childrens academic, emotional, and social developmentUse age-appropriate materials and activities to encourage independent learningStudent Development:Assess and document childrens progress and developmental milestonesPlan and evaluate individual and group learning activitiesEnsure student safety and supervision at all timesParent Interaction:Communicate regularly with parents regarding child progress and developmentAddress concerns and provide constructive feedback during parent interactionsEncourage parent participation in school activities and meetingsSchool & Team Collaboration:Participate actively in staff meetings, training programs, and school eventsMaintain positive working relationships with colleagues and support staffFollow school policies, procedures, and confidentiality standardsRequirementsDegree/Diploma with ECCE / NTT certification; Montessori certification preferredBasic understanding of child development theories and Montessori philosophyGood communication skills in EnglishPatient, caring, flexible, and child-focused attitudeStrong classroom management and teamwork skillsAbility to safeguard childrens well-being and interestsExperience: 1-3 Years (or as per competence)What We OfferSupportive and collaborative work environmentOpportunities for professional growth and trainingChild-focused and value-driven educational culture