Pink City Developer

Saguna More, Patna

- Make outbound calls to potential customers: The main responsibility of a BPO Telecaller is to make calls to potential customers to introduce the company's products or services.- Handle customer inquiries: Assist customers with any queries they may have regarding the products or services offered by the company.- Generate leads: Identify and qualify potential leads for the sales team through effective communication with customers.- Maintain call records: Keep accurate and detailed records of all calls made and follow up with customers as needed.- Achieve sales targets: Meet or exceed the set sales targets by converting leads into customers through effective communication skills.Required Skills and Expectations:- Good communication skills: Strong verbal communication skills are essential for effectively engaging with customers over the phone.- Patience and persistence: Willingness to patiently handle customer inquiries and the persistence to follow up with leads until a sale is made.- Basic computer skills: Ability to use basic computer programs and systems to record calls and track customer interactions.- Customer service orientation: A customer-centric approach to handling calls and resolving customer issues efficiently.- Ability to work in a team: Willingness to collaborate with colleagues and work towards achieving common sales targets.

- Make outbound calls to potential customers: Tele callers are responsible for making calls to potential customers in order to pitch products or services offered by the company.- Handle customer inquiries: Tele callers must be able to effectively address any questions or concerns that potential customers may have about the company's offerings.- Maintain call records: It is important for tele callers to keep detailed records of each call made, including the outcome and any follow-up actions that need to be taken.- Meet sales targets: Tele callers are typically tasked with meeting daily or weekly sales targets, so it is important for them to be able to work efficiently and effectively in order to achieve these goals.Required skills and expectations:- Excellent communication skills: Tele callers should have strong verbal communication skills in order to effectively convey information to potential customers over the phone.- Sales skills: A successful tele caller should have a good understanding of sales techniques and be able to persuade customers to purchase the company's products or services.- Ability to work independently: Tele callers must be self-motivated and able to work independently in order to make a high volume of outbound calls.- Attention to detail: It is important for tele callers to pay close attention to detail when recording information from customer calls and ensuring that all customer inquiries are addressed accurately.

Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.

Key Responsibilities:1. Answer incoming calls and respond to customer's emails.- Handle customer inquiries and resolve any issues professionally and efficiently.2. Make outbound calls to potential customers and promote company products or services.- Provide information about products, pricing, and availability to prospective customers.3. Keep accurate records of customer interactions and transactions.- Maintain detailed call logs and update customer information in the database.4. Follow communication scripts when handling different topics.- Use prepared scripts to provide consistent information to customers.5. Identify and escalate priority issues.- Recognize urgent matters and escalate them to the appropriate department.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Ability to remain calm and professional during high-stress situations.- Strong problem-solving skills and the ability to think on your feet.- Basic computer knowledge and familiarity with CRM systems is a plus.- Willingness to work in a fast-paced environment and meet set targets.- Ability to work well in a team and collaborate with colleagues to achieve common goals.

Pink City developer is a real state developer is faster growing company in real estate.

We are Urgently Looking for Some Candidate for Sales and Marketing , Direct Selling, Cold Calling