Megha Kitchen and Home Appliances Pvt Ltd

Preet Vihar, Delhi

We are looking for a responsible and customer-focused Customer Care Executive for Home & Kitchen Appliances. The candidate will handle customer queries, complaints, and service requests while ensuring high customer satisfaction. The role also includes generating revenue through upselling products, AMC plans, and paid services. Key Responsibilities:Handle inbound and outbound customer calls.Resolve customer complaints related to home and kitchen appliances.Coordinate with service technicians for installation and repair.Maintain customer database and follow-up records.Explain product features and service benefits to customers.Generate revenue by promoting AMC (Annual Maintenance Contracts), extended warranties, and additional accessories.Achieve monthly revenue and service targets.Ensure positive customer experience and retention. Required Skills:Good communication skills (Hindi & basic English).Basic computer knowledge .Convincing skills.Ability to handle pressure and targets.

We are looking for a responsible and detail-oriented Accounts Admin Cum Store Keeper who will manage daily accounting tasks along with store and inventory management. The candidate should have basic accounting knowledge and the ability to maintain proper stock records efficiently. Key Responsibilities: Accounts & Admin Work:Maintain daily cash and bank entries.Handle billing, invoicing, and payment follow-ups.Maintain purchase and sales records.Assist in GST data preparation and basic accounting work.Manage office documentation and filing.Coordinate with vendors and suppliers for payments. Store Keeper Responsibilities:Maintain stock register and inventory records.Monitor incoming and outgoing materials.Check and verify stock quantity regularly.Coordinate with purchase department for stock requirements.Ensure proper storage and safety of goods.Prepare daily/weekly stock reports. Required Skills:Basic knowledge of Tally / Excel / MS Office.Good record-keeping and organizational skills.Attention to detail.Honest and responsible attitude.12 years experience preferred (Freshers with accounting knowledge can apply).

We are hiring a dynamic and target-oriented Telesales Executive for Glen Home & Kitchen Appliances. The candidate will be responsible for promoting and selling products such as chimneys, gas stoves, induction cooktops, air fryers, and other kitchen appliances over the phone. The role requires strong communication and convincing skills to achieve sales targets and generate revenue. Key Responsibilities:Make outbound sales calls to potential and existing customers.Explain product features, pricing, and ongoing offers.Convince customers and close sales over the phone.Handle customer objections and queries professionally.Maintain daily call reports and update CRM system.Follow up with interested leads for order confirmation.Achieve daily, weekly, and monthly sales targets.Generate revenue and contribute to business growth. Required Skills:Good communication & convincing skills (Hindi / Basic English).Sales mindset with target achievement ability.Min 6 month telesales experience preferred (Freshers can apply).

We are seeking a dedicated Field Sales Executive to drive sales and establish strong customer relationships in the Delhi NCR region. The ideal candidate will have 1 to 3 years of sales experience and demonstrate a passion for achieving targets and providing excellent customer service.Key Responsibilities:- **Sales Management**: Actively seek out new sales opportunities through networking and cold calling to meet and exceed sales targets.- **Customer Engagement**: Build and maintain relationships with existing and potential clients to understand their needs and offer tailored solutions.- **Market Research**: Gather and report insights on market trends, competitor activities, and customer preferences to inform sales strategies.- **Product Demonstrations**: Present and demonstrate products to clients effectively, showcasing their benefits and features to drive purchase decisions.- **Reporting**: Maintain accurate records of sales activities, customer interactions, and follow-ups using appropriate tools.Required Skills and Expectations:The candidate must be a male graduate, preferably with prior experience in field sales. Strong communication skills are essential for engaging customers effectively. The ability to work independently and manage time efficiently is crucial for success in this role. A proactive attitude towards problem-solving and a genuine interest in sales processes will be beneficial. The candidate should be comfortable working from the office in a competitive environment and willing to travel within the assigned area.

Job Title: Kitchen Appliances Service TechnicianJob Summary:We are looking for a skilled and reliable Kitchen Appliances Service Technician to install, repair, and maintain kitchen appliances such as chimneys, hobs, ovens, microwaves, and mixers. The technician will ensure high-quality service, customer satisfaction, and timely completion of assigned tasks.Key Responsibilities:Installation, servicing, and repair of kitchen appliances (chimneys, hobs, cooktops, ovens, dishwashers, etc.)Diagnose technical issues and provide effective solutions.Perform routine maintenance checks to ensure appliances function properly.Replace faulty parts and ensure safety compliance.Maintain service records and report job completion details.Provide demonstrations and basic usage instructions to customers.Ensure timely visits and maintain professionalism at customer sites.Coordinate with the service team and escalate major issues if required.requirements:Ability to read technical manuals and diagrams.Good communication and customer service skills.