Luxuria Hospitality

Gurgaon, Haryana

Role OverviewThe Real Estate Portfolio Manager will oversee the day-to-day management of a diversified property portfolio including residential apartments, commercial shops, and rental spaces. The role focuses on maximizing rental income, maintaining property standards, ensuring tenant satisfaction, and providing structured reporting to the owner.The position requires a highly organized professional capable of independently managing tenant relations, lease documentation, maintenance coordination, and financial monitoring across multiple properties.Key Responsibilities : 1. Tenant ManagementServe as the primary point of contact for all tenants.Handle tenant onboarding, documentation, and move-in/move-out processes.Address tenant queries, complaints, and service requests promptly.Maintain a professional relationship with tenants to ensure long-term occupancy.2. Lease Management & RenewalsMaintain records of all lease agreements and expiry dates.Initiate renewal discussions with tenants before lease expiration.Negotiate renewals in alignment with market rental rates.Ensure all agreements, PDCs, and security deposits are properly documented.3. Maintenance CoordinationCoordinate repairs, renovations, and preventive maintenance for all properties.Maintain a network of reliable vendors such as plumbers, electricians, carpenters, and contractors.Ensure properties remain in rentable condition at all times.Conduct periodic property inspections.4. Rent Monitoring & CollectionTrack monthly rent payments across the portfolio.Ensure rent is collected on time as per agreement terms.Follow up on overdue payments and enforce rent compliance policies.Maintain rent payment records and PDC cheque schedules.5. Portfolio ReportingProvide monthly reports to the owner covering:Rent collectedVacant unitsLease renewals dueMaintenance expensesTenant issuesMaintain a digital database of tenants, leases, and property details.6. Property Performance OptimizationMonitor rental market trends in Bhiwadi and nearby areas.Suggest rental revisions to maximize yield.Identify opportunities to improve occupancy and property value.Candidate RequirementsEducationBachelors degree in Business Administration, Real Estate, Property Management, or related field (preferred).Experience25 years experience in property management, real estate operations, or facility management.SkillsStrong organizational and record-keeping abilities.Negotiation and tenant handling skills.Ability to coordinate vendors and maintenance teams.Basic knowledge of lease documentation and property laws.Proficiency in Excel or property management software.CompensationCompetitive salary based on experience.Performance incentives linked to occupancy rates and rent collection efficiency.Reporting StructureReports directly to the Property Owner / Real Estate Group Management.Key Performance Indicators (KPIs)Occupancy rate across portfolioOn-time rent collection rateLease renewal success rateMaintenance response timeTenant satisfactionPreferred Candidate ProfileWilling to relocate to Bhiwadi.Experience handling multiple properties simultaneously.Self-driven and capable of operating with minimal supervision.

Job TitleFarmstay Manager, Guest Experience & Content Creator Casa SereneLocationBhiwadi, RajasthanApprox. 1.5 hours from New DelhiAbout Casa SereneCasa Serene is a premium private farmhouse stay designed for weekend getaways, private gatherings, and relaxing nature escapes near Delhi. The property features a swimming pool, landscaped lawns, gazebo seating areas, and recreational spaces.The farmhouse is listed on platforms like Airbnb and caters to families, couples, and small groups looking for a unique and aesthetic farmhouse experience.We are continuously enhancing the propertys architecture, interiors, and landscaping to create a premium boutique farmstay experience. Therefore, we are looking for a creative and responsible person who can help manage operations while also contributing ideas to improve the property aesthetically.Role OverviewThis is a multi-functional role combining hospitality management, guest experience, content creation, and aesthetic property development.The ideal candidate will ensure the farmhouse is always guest-ready, handle bookings and guest interactions, create engaging social media content, and contribute creative ideas for improving the architecture, interiors, and landscape design of the property.Key ResponsibilitiesProperty Operations Visit and inspect the property daily to ensure it is clean and guest-ready Coordinate with housekeeping, gardeners, and maintenance staff Conduct property inspections before every guest check-in Maintain inventory of linens, toiletries, and suppliesGuest Experience Manage guest bookings and inquiries Coordinate check-in and checkout processes Welcome guests and provide a property walkthrough Ensure guests have a comfortable and memorable stay Handle guest requests and feedback professionallyContent Creation & Marketing Create engaging photos and videos of the property Post reels, stories, and updates regularly on Instagram Respond to messages and booking inquiries on social media Promote weekday offers, weekend stays, and small events Collaborate with influencers and content creatorsBooking & Lead Management Manage booking calendar on Airbnb Handle inquiries through phone, WhatsApp, and social media Help generate bookings for stays and private gatheringsProperty Enhancement & Design InputSince the property is constantly evolving, the candidate should also: Provide ideas to improve interiors, furniture placement, and dcor Suggest improvements in landscape design, plants, and outdoor spaces Help maintain the overall aesthetic and visual appeal of the property Assist in styling spaces for photos, guest experiences, and social media contentIdeal Candidate ProfileWe are looking for someone who is: Energetic and proactive Presentable and confident with guests Creative with a strong sense of aesthetics Passionate about hospitality and guest experience Responsible and trustworthySkills PreferredHospitality & Operations Guest relations and customer service Property management and staff coordination Problem-solving and organization skillsContent & Marketing Social media content creation (reels, photos, short videos) Basic photography and videography skills Social media engagement and response managementDesign Awareness Basic understanding of architecture, interiors, and landscaping Good aesthetic sense for styling spaces and dcor Ability to suggest improvements that enhance visual appealTechnical Skills Basic computer knowledge (Excel, email, messaging apps) Familiarity with booking platforms like AirbnbPreferred BackgroundCandidates with experience in: Boutique hotels or resorts Farmstay or guest house management Social media content creation Architecture, interior design, or landscape interestswill be given preference.Salary & IncentivesSalary: 20,000 35,000 per month (based on experience)Additional incentives: Commission on confirmed bookings Bonus for generating event or group bookingsWork Schedule Daily presence at the property required Flexible schedule depending on guest check-ins Weekend availability is importantWhy Join Casa Serene Opportunity to work in a unique hospitality and lifestyle property Chance to be involved in developing and enhancing a premium farmhouse destination Creative freedom in content creation and aesthetic improvements Direct involvement in growing a boutique hospitality brandHow to ApplyInterested candidates can apply by sending their resume and links to their social media profiles or content work.

Job Title: Real Estate & Property Operations ManagerLocation: Bhiwadi, Rajasthan (1.5 hours from Delhi)Accommodation: Stay providedWork Setup: Dedicated office space with all necessary amenitiesRole OverviewWe are looking for a proactive Real Estate & Property Operations Manager to oversee and manage a portfolio of residential, commercial, and hospitality properties. The role involves handling rental operations, tenant relations, legal documentation, property maintenance, and overall asset management.The manager will also supervise operations of our premium farmhouse property Casa Serene, ensuring smooth guest experience and efficient property upkeep.This role requires someone organized, trustworthy, and capable of independently managing multiple real estate assets.Key ResponsibilitiesProperty Management Manage day-to-day operations of all owned properties. Monitor property maintenance, repairs, and vendor coordination. Ensure properties remain well maintained and operational at all times. Conduct periodic inspections of residential, commercial, and hospitality properties.Rental & Lease Management Manage tenant onboarding, screening, and communication. Prepare and maintain lease agreements, rent agreements, and renewals. Track rental payments and ensure timely rent collection. Maintain a record of rental income, deposits, and property documentation.Legal & Documentation Maintain organized records of: Lease agreements Property ownership documents Tenant contracts Utility and maintenance bills Coordinate with lawyers for agreements and legal documentation.Financial Tracking Maintain monthly records of: Rental income Property expenses Maintenance costs Provide simple financial summaries and reports to the owner.Farmhouse & Hospitality Operations Oversee management of Casa Serene farmhouse bookings and property readiness. Coordinate with housekeeping, maintenance staff, and vendors. Ensure guests receive a high-quality experience. Assist in improving property presentation and guest satisfaction.Vendor & Staff Coordination Manage vendors such as electricians, plumbers, gardeners, cleaners, and contractors. Negotiate service costs when required. Supervise staff working across different properties.Operational Improvements Suggest improvements in property interiors, landscaping, and functionality. Assist in enhancing the aesthetic appeal of properties where required.Preferred Skills & Qualifications Experience in real estate management, property management, or facility management Strong organizational and administrative skills Basic knowledge of property agreements and rental documentation Good communication and negotiation skills Ability to manage vendors and multiple properties simultaneously Basic understanding of architecture, interiors, and landscaping aesthetics Comfortable using spreadsheets and basic property management toolsIdeal Candidate Profile Energetic and self-driven Honest and highly responsible Detail-oriented with strong record-keeping ability Comfortable living near the work location Interest in real estate and hospitality managementCompensation & Benefits Competitive salary (based on experience) Accommodation provided Dedicated office workspace with all necessary amenitiesOpportunity to manage and grow a diverse real estate portfolio