Hungry Brain

Malad West, Mumbai

Job Title: Customer Support ExecutiveCompany: Hungry BrainExperience: 1+ yearAbout Us: Hungry Brain is a leader in early brain development programs, dedicated to helping parents with sensory stimulation and brain development for newborns, infants, toddlers, and preschoolers. Our mission is to enhance the intellectual abilities of future generations. We are one of the most prominent organizations in this field, experiencing rapid growth and offering significant advancement opportunities for the right candidate.Position Overview: We are seeking a Parent Support Executive responsible for supporting parents. The ideal candidate will play a key role in building relationships with parents, explaining our products, addressing their queries, and ensuring positive outcomes for their children. Also upselling our products & programs to existing Parents. Key Responsibilities:1. Communicate product features and benefits to parents, addressing concerns and questions.2. Ensure children respond positively to our products.3. Build sustainable relationships and trust with customer accounts through open and interactive communication.4. Provide accurate, valid, and complete information using the appropriate methods.5. Maintain records of customer interactions and process customer accounts.6. Ability to multi-task, prioritizes tasks, and manage time effectively to meet customer needs and organizational goals.Requirements: Graduation degree/HSC Excellent communication and listening skills are essential. Ability to build rapport with parents and maintain a positive and supportive relationship. Ability to speak Tamil

Job Opportunity: Graphic Designer ExecutiveMind Wealth- Hungry Brain - Early Brain Development Programs for NewbornsLocation: Malad West Mumbai (10 minutes walk from station)Experience: 6 monthsJob Overview: Hungry Brain is seeking a creative Graphic Designer to join our marketing team. The primary responsibilities include collaborating with the marketing team to design various collaterals and create engaging social media content. The ideal candidate should possess strong design skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment.Job Responsibilities: Product Image Preparation: Prepare product images for e-commerce platforms like Amazon and Flipkart. Design Concepts and Layouts: Create design concepts and sample layouts based on a deep understanding of layout and aesthetic design principles. Graphic and Photo Editing: Edit graphics and photos using pixel or bitmap editing, masking, and image retouching techniques. Social Media and Web Design: Develop creatives for social media, website banners, webpage designs, brochures, pamphlets, and more. E-commerce and Marketing Coordination: Understand e-commerce, marketing coordination, and website design to create effective visuals. Mockup Drafting: Draft mockups of website designs, brochures, and other marketing materials as needed. Social Media Posts and Video Thumbnails: Create social media posts and video thumbnails to enhance online presence. Product Packaging Design: Design visual elements for product packaging to ensure appealing and effective presentation.Requirements: Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Proficiency in using Canva. Experience in social media content creation is a plus. Strong visual design skills and a keen eye for detail. Excellent communication and collaboration abilities. Ability to manage multiple projects and meet deadlines in a fast-paced environ

Should know basic English with proper pronunciations and Grammar to apply Address customer issues and complaints effectively, striving to achieve satisfactory resolutions and maintain positive customer relationships. Escalate complex issues to the appropriate department Excellent problem-solving abilities and a proactive approach to addressing customer concerns. Good verbal and written communication Proficiency with MS Office and other tools. Maintain professional behavior always portraying the company in a positive image while effectively managing customer complaints/issues.

Details:Title: Sales Team LeaderLocation: Malad West (10 minutes walk from station)Timings 9:30 -6:30/10-7 (6 days working)Job Overview: Hungry Brain, a leader in early brain development programs for newborns, is seeking a motivated and experienced Telesales Team Leader to join our dynamic team. The ideal candidate should have a minimum of 5 years of experience, particularly in an industry where emotions play a crucial role, as this role involves leading a team that engages with parents. This position offers an excellent opportunity to contribute to the growth of our mission while leading and inspiring a high-performance Telesales team.Responsibilities:1. Team Leadership: Lead and inspire a team of Telesales executives, setting clear goals and expectations for individual and team performance. Provide coaching, mentorship, and constructive feedback to enhance the team's skills and drive results.2. Sales Strategy: Develop and implement effective sales strategies to meet and exceed monthly and quarterly targets. Collaborate with the Sales Head to refine sales processes and optimize the conversion of leads to enrollments.3. Customer Engagement: Oversee and actively participate in engaging with parents to understand their needs, address concerns, and provide a positive customer experience. Handle complex and emotionally charged conversations with empathy and professionalism.4 Training and Development: Conduct regular training sessions to enhance the team's product knowledge, communication skills, and emotional intelligence. Foster a culture of continuous learning and improvement within the Telesales team.5. Reporting and Analysis: Generate and analyze regular reports on individual and team sales performance, identifying areas for improvement and implementing corrective actions.Please visit https://hungrybrain.in/ for more information.Facebook : www.facebook.com/hungrybrain.inYoutube : https://goo.gl/8xxwWLThanks Meena K 7208898203

Job descriptionTimings 9:30 -6:30/10-7 ( 6 days working )Customer Engagement:Engage with parents to understand their needs, concerns, and aspirations for their newborns' early brain development.Handle emotionally charged conversations with empathy and professionalism, ensuring a positive and reassuring customer experience.Target Achievement:Drive individual performance to achieve and exceed monthly and quarterly sales targets.Implement strategies to maximize sales opportunities and optimize the conversion of leads to enrollments.Product Expertise:Develop and maintain an in-depth knowledge of Hungry Brain's early brain development programs.Effectively communicate the unique features and benefits of our programs, addressing specific needs and concerns raised by parents.Independent Profile:Take ownership from initial outreach to program enrollment.Demonstrate a proactive and self-motivated approach to achieving and exceeding sales targets.Collaborate with the Team Leader to implement strategies for increased sales effectiveness.Qualifications:Minimum of 1+years of experience in telesales, with a proven track record of achieving and exceeding sales targets.Previous experience in an industry where emotions play a crucial role is desirable.Excellent communication and interpersonal skills, with a high level of empathy.Preference given to candidate who can speak Tamil, Telugu, or Kannada to effectively communicate with parents and create a more personalized experience.Proven ability to work independently in a target-driven environment.