Access Research Labs

Mangalore, Karnataka

Location - Mangalore, KarnatakaResponsibilities: Research, write, and finalize technical product documentation for enterprise software. Build and publish end-user documentation for product releases. Create clear and concise technical content for end users. Plan, estimate, and deliver the work allocated on time. Work closely with Development, QA, Product Management, and Technical Support teams. Create high-quality documentation by adhering to the standard writing guidelines and ensure that the documents are easily readable, technically accurate, and complete. Create additional product information in the form of digital content suitable for tutorials, training, marketing, webinars, blogging, and conference presentations. Knowledge of style guides like Microsoft Style. Report issues with the product as you use it to develop the user documentation. Skills: Knowledge of the software development lifecycle. Agile development practices. Basic programming or scripting skills. XML/SGML editor such as Arbortext, FrameMaker. Technical Writing skills in different tools such as Zoho writer, MS word, Zira and Robo help

Location - Mangalore, KarnatakaKey Roles and Responsibilities Preparing and developing technical presentations to explain our company's products or services to customers. Collaborating with sales teams to understand customer requirements and provide sales support. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries. Researching, developing and modifying products to meet customers' technical requirements and needs. Helping customers who have problems with installed products and recommending improved or upgraded products. Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers. Identifying areas for improvement and communicating these issues as well as possible solutions to upper management. Setting and achieving sales goals and quotas.Skills and Abilities required Experience in sales and the technology field Strong communication, interpersonal, customer service, and sales skills Ability to relate technical information to non-technical customers Excellent technical and problem-solving skills Good leadership and team working skills Should be flexible with the US timings.

Location - Mangalore, KarnatakaKey Roles & Responsibilities Establish brand positioning, identify target audiences, and develop marketingplans with specific objectives across different channels and segments Lead the execution of marketing programs, leveraging internal support anddriving collaboration Analyse customer insights, consumer trends, market analysis, and marketing bestpractices to build successful strategies Partner with email, performance marketing, and web teams to design, test, and evolve lead-nurturing tactics Better understanding of product and brand marketing and are up-to-date with the latest trends and best practices in digital marketing, inbound marketing and content marketing. Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets Assist Sales team with lead generation, industry fitments as well as through sales kits and various collaterals such as testimonials, case-studies to better the conversion funnel Thorough understanding of the international digital marketing landscape and best practices especially regarding the US marketExperience Proven success in developing marketing plans and campaigns in International Market Excellent written and verbal communication skills Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Proficiency with online marketing and social media strategy Proven ability to develop brand and marketing strategies Minimum 7+ years of proven industry experience