role and responsibility:
• website support analyst this role interfaces with internal and external customers and supports teams in our international offices.
• the candidate must be flexible and able to multitask across a variety of job duties
create high quality content from existing websites by following client instructions and mockup.
• usage of appropriate wordpress template / module.
• proof reading the content that is ported to new site and making sure it goes with the flow.
• participate and contribute in calls with international teams, operational team meets & training sessions
• work overtime when needed to meet critical deadlines
• complete adhoc tasks and projects as needed
desired candidate should display the following behavior/competencies:
• graduate in any stream
• ability to prioritize workload and meet strict deadlines.
• min 2 years’ experience on wordpress/website building/website designing role.
• ability to quickly learn and adjust to integrate new processes and products as needed
• focused and detail-oriented
• adaptability / ability to multi-task
• good communication skills (written & spoken)
• good ms office skills / presentation skills
• open to feedback & suggestions
• willing to work in shifts
technical skills
• experience working with wordpress
• knowledge of html and css
• website building and designing
• should be able update/port content on web pages, landing pages using wordpress cms.
• knowledge of non-wordpress cms, duda, mono and responsive website platforms would be an added advantage
• knowledge of plugins and theme customization would be an added advantage
• basic knowledge of wrike and salesforce would be an added advantage
• good communication skills
• basic knowledge of seo (metadata, image alt text, image optimisation, redirecting defunct urls etc)
• basic coding skills