Director Food & Beverage Jobs

Job purposeMai Kai is the signature multicuisine restaurant at Tiki Farms Resort, positioned as an independent revenue centre serving resort guests, walk-in diners, day picnics, corporate groups, and private events. We are hiring an F&B Supervisor to take primary ownership of the restaurant floor - managing daily operations, leading the service team, coordinating with the kitchen, and ensuring every guest interaction reflects the warm, personalised hospitality that defines Tiki Farms.Key responsibilities Welcome guests warmly and assist them with seating. Present menus and explain dishes, beverages, and daily specials. Take accurate food and beverage orders using the POS or order-taking device. Serve food and beverages promptly while maintaining service standards. Ensure tables are properly set before service and cleared promptly after guests leave. Coordinate with the kitchen to ensure timely and accurate order delivery. Check guest satisfaction during the meal and respond promptly to requests. Handle guest queries politely and escalate complaints to the F&B Supervisor when required. Maintain cleanliness of the restaurant, service stations, and dining areas. Assist in setting up the restaurant for breakfast, lunch, dinner, and special events. Follow hygiene, food safety, and grooming standards always. Support banquet service, private events, corporate gatherings, and celebrations whenever required. Encourage satisfied guests to share their dining experience through online reviews. Requirements 1-3 years of experience as a Waiter, Steward, or Food & Beverage Service Associate. Experience in restaurants, hotels, cafs, or resorts preferred. Good knowledge of food and beverage service etiquette. Basic understanding of POS billing systems is an advantage. Physically fit and comfortable standing for extended periods. Willingness to work weekends, holidays, and shifts. Languages: Hindi required; English preferred; Marathi will be an added advantage.

Job Description :Supervise daily operations across all F&B outlets to ensure seamless service, high-quality presentation, and guest satisfaction.Develop financial budgets, manage payroll, monitor labor costs, and implement strategies to minimize waste and maximize profitability.Collaborate with the Head Chef or culinary team to design, price, and update menus based on seasonality, market trends, and guest feedback.Recruit, train, schedule, and mentor front-of-house (FOH) and sub-departmental teams to deliver heartfelt, consistent service.Oversee procurement, negotiate with vendors, and conduct regular stock audits to ensure adequate supplies of perishables, utensils, and beverages.Actively engage with diners, monitor feedback, and swiftly resolve customer complaints to build loyalty.Enforce strict adherence to food safety, hygiene, and local health regulations across all food handling and storage areas.

A Food and Beverage Director of Operations is a crucial role in the hospitality industry, responsible for managing and overseeing all food and beverage operations within an establishment. They develop and implement strategies to enhance customer experience, increase revenue and profitability, and ensure compliance with regulations and quality standards,hr@sathahiphotel.com

Assisting in Food and Beverage OperationsCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer ServiceProvides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally.