Job Description:
We are looking for a Voice Process Executive to handle customer calls, explain services, and provide proper support over the phone. The role involves communicating clearly, understanding customer needs, and maintaining a positive relationship with clients.
Key Responsibilities:
Make and receive calls to explain company services or products.
Handle customer queries and provide correct information.
Maintain call records and update details in the system.
Follow up with customers for feedback or next steps.
Support the sales or service team through proper communication.
Maintain a polite and professional tone in every call.
Skills Required:
Good communication skills in English and Tamil.
Confident in handling phone conversations.
Basic computer knowledge.
Positive attitude and willingness to learn.
Qualification:
Any degree or diploma.
Freshers can apply.
Experience:
0-1 year (Freshers preferred).